Holiday Inn Resort DEAD SEA by IHG, an IHG Hotel

The people in this resort elevated the experience so much!!! The DJ (I think Sarah) is amazing, and a very special thank you and shout out to everyone who went above and beyond to make our stay worthwhile. Saleh, Faisal, Hassan the manager, Hamza at the pool, and everyone in between is so kind and helpful. I would definitely recommend staying here for the pools, the food, the views, the vibes, and above all the great treatment from the staff everywhere. Thank you everyone!! The bed is comfortable rooms are clean, there are two main restaurants, but I think a malls also near by if you wanted more options. Great time!

Yasmin were so nice to us gave us a free upgrade and pools were amazing so many of them and night party was amazing as well the landscaping awesome

Hotel agradable. Rico el desayuno. Personal amable.

Very nice Hotel. I really recommended, staff is very nice and the pools amazing.

The staff were welcoming and helpful.. pools were clean and easy to access. Overall atmosphere was pleasant. However, the drinks weren’t as expected at the pool bar and the parking was almost full due to people not sticking to their parking spaces.

I had the most unpleasant experience at this supposed 5-star hotel. Despite booking a room for four people, the hotel refused to provide us with the room due to what they claimed was a mistake in their settings on Hotels.com. Instead of resolving the issue professionally, the staff treated us in a humiliating and hurtful manner, even going so far as to threaten us with security and the police. This was, by far, the worst hospitality experience we’ve ever had. I strongly advise against staying here—utterly disappointing and unworthy of its 5-star hotel.

The hotel is amazing . The staff are very polite. The food is excellent . And it was amazing days . Thank you very much

We only stayed here for 1 night on the way back to Amman from Wadi Rum. I loved the Dead Sea mud by the beach that you could apply. The floating experience was great too as was the buffet breakfast and evening meal

Great place for families. The family room is very spacious and comfortable. Multiple pools to choose from. The buffet for breakfast and dinner is the best option in my opinion as well as the lounge. Food at 393 was not too good.

Staff

Nice

All was perfect

Amazing

We had a wonderful stay at the resort. Every staff member was incredibly kind and attentive, frequently checking in to ensure we had everything we needed. Their hospitality made us feel truly taken care of. Our room was clean, spacious, and had a large closet for luggage storage. Although we hadn't specifically booked a sea-view room, we were pleasantly surprised to receive one with a partial view, allowing us to enjoy beautiful sunsets. The resort offers excellent facilities, including multiple swimming pools, a spa, and a gym. One unique experience on the beach was applying mud from the Dead Sea—definitely a fun and memorable activity. The food was consistently good and varied. While the buffet wasn’t enormous, it provided plenty of options. However, one morning there was no buffet, and instead, we were served an assortment of pastries, followed later by a large amount of additional food. Since we weren’t very hungry that morning, we felt bad about the waste. A buffet setup would be preferable, allowing guests to choose according to their appetite. The only minor downside was that many staff members repeatedly asked us to leave a review. While I don’t mind doing so once or twice, being asked multiple times became slightly bothersome. Overall, our stay was fantastic, and I highly recommend this resort!

Excellent stay..food was delicious with different flavors and choices.

We had a great stay, particularly due to the cleanliness of the room and the friendliness of the staff. However, the hotel swimming pool was under construction, so the main pool was closed, and I was not informed of this beforehand we could hear the construction the minute we got to the room as we were partial sea facing. We also tried lunch at the hotel, which was absolutely terrible (we have already provided feedback about this to them), so we decided to skip dinner at the hotel and eat at a restaurant outside instead. Overall, it’s a good hotel with functioning facilities, and it offers good access to the Dead Sea, despite being small.

Great hotel with excellent location

So far so excellent

I need to speak to someone about what I had

Beach