The Springs Motel

There was no working tv no wifi. Did not have hot water. Drain leaked. Sheets has hairs on them. There wasn’t a mini refrigerator or microwave for late night after concert to have . The Stewarts closed early.

There was a tv but no service. The message on the tv said upgrade in progress, but that was for the 2 days I was there. Nobody at the office when I arrived, so when I came back later that evening, somebody was sitting outside with my key in an envelope. Strange set up!!!

Worst stay we could imagine. No TV for three days. No management on property called phone number on office door both nights said someone would come to room we waited over an hour nobody came called again no answer. Spoke to manager in morning they would take care of it. Called again that evening sending someone to take care of TV. Again no show. Checked out dropped keys in mailbox. Nobody available to complain to about issue. Stayed at this motel every year for 6 years. NEVER AGAIN. Also bring your own towels.

It was amazing, the guy at the office was super nice. The only problem was the room smelled like cigarette smell at first.

DO NOT STAY HERE! The rooms were dirty, tvs did not work and the front desk manager barely spoke to me. In fact he grabbed a key, opened the room door and pointed. When I complained about the tv not working he was rude, would not look at me and said “….. none of the tbd work”I asked for refund and he wouldn’t talk to me. I left the key, left and will be disputing this charge. Awful experience.

It served our purposes exactly as was needed!

How does one go about receiving money back on this motel as what is listed on this site is not true. It states - Free wifi a swimming pool etc. However on our booking this is what we encountered. Upon arriving there is note taped to the office door that there was No Wifi, no cable, no tv at this time. Someone should of reached out to us from the motel letting us know this. Plus online it states there is a pool. There is no such thing as it is filled in with dirt and has a few picnic tables on it. This 1 night stay was WAY over priced for not having the amenities that were offered online ($280). Plus the toilt did not flush and they are aware of this as there was a plunger in the bath room which in all my travels I have never seen. The toilet paper had no holder and just sat on the back of the toilet. There were 2 trash bins not neither had garbage bags. There is no way I would of paid this much for a room knowing the above.

I have stayed at the Springs a couple of times over the years for it’s easy access to a walk to spac for concerts. After booking via Expedia with a no cancellation policy I was stressing after reading the super negative reviews. Had this place gone to hell after Covid ?All other hotels were price gouging do to the races for 700 a night. Look its a 2 star motel, don’t expect much. It’s a place to sleep, the room was clean, the shower pressure and temp were all good. The staff was nice. And there is a covered porch to post up on and have a cocktail or 2 . Most of these super negative reviews are probably just your classic “kathy’s” thinking they are staying at the Ritz . Also Sue’s no bull responses to these people had me cracking up . Till next time Springs

This is definitely a no fills kind of place but it was clean quiet and location was great!

Very easy check in although there was a “ glitch “ in the system that sent me an email stating they couldn’t honor my stay. Room was okay, beds were awful and small, didn’t even have mattress sheets on them, just regular bed sheets. Big signs in the doors stating no WiFi and no cable, and also had big sign statingswim. at your own risk even though the pool had been filled in with gravel

No wifi. No tv. No microwave. No manager after 6pm. Key drop off seems to be a mailbox in front of the office?! Not worth the $185.

Bugs on the floor

This was a last minute weekend trip. The location was ideal and the beds were confortable.

There was no WIFI, no TV, no garbage can in the room. The pool was filed in with dirt. Other people staying there wanted their money back and go stay somewhere else, but they were told they could not get it back.

no tv or wi no staff to help navigate thru this mess,no radio no plastic cups

This place has a great location but there's a lot to be desired -- especially at the price during Saratoga season ($998 for three nights). Wifi and cable were out all three days and nights during our stay. No staff in office until 3 p.m. No housekeeping. (Former) pool was filled with gravel. Other guests were outside our room drinking until 1 a.m. -- and no manager on site to complain to. On the positive side, room was clean when we checked in.

Springs Motel in Saratoga has gone downhill dramatically. Internet and television NOT available.

pool is gravel no wi fi no cable no TV at all. Staff was nice but the place is awful

Property had no cable and no WI-FI. Woman working there was busting her ass cleaning but she was by herself so she is overwhelmed . Great location but that’s it .

The person that checked us in did as best as she could...there is no tv...no wifi...not enough towels and soap/shampoo...one roll of toliet paper for 4 days...a lot of noise late at night on top of the building...rocks fill in the pool...etc etc...once again the lady helping us was only there from 3 to 5...this motel should not be open...it was like camping...a random man approached our car when we got there...he said dont stay there...the convenient store workers across the street shared the same sentiments...hear about it every weekend... You cant post this place...have people put money down...and cant get out of it...there are only workers there like 2 hours a day...bizzare...but we still had a great trip...be in saratoga and not on their property...