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- Penginapan di Era Cruise Halong Bay by Venus Group
Lihat Penginapan Lain di Ha Long Bay
Lihat Semua Gambar
Era Cruise Halong Bay by Venus Group
Lain-lain
9.0
/10
Cemerlang
88 ulasan
Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka
Ana
10.0
/ 10
The boat is very nice and the staff is amazing
We had a beautiful suite tga
Lihat terjemahan
Scott
10.0
/ 10
Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Lihat terjemahan
Michael
10.0
/ 10
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Lihat terjemahan
Di Kawasan
Lihat Peta
Block 11, Terminal 2, Lot 2, Tuan Chau Island, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam
Kemudahan Utama
Lihat Lebih
Restoran
Meja Depan 24 jam
WiFi
Lif
Lihat Lebih
Available Room Types in Era Cruise Halong Bay by Venus Group
Dapatkan carian lebih pantas dengan menggunakan tapisan
Paparan Harga
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!
Faham
Persekitaran Era Cruise Halong Bay by Venus Group
Block 11, Terminal 2, Lot 2, Tuan Chau Island, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam
Temui Lebih Banyak Tempat
Ketahui Lebih Lanjut Mengenai Era Cruise Halong Bay by Venus Group
Nota: penginapan sebelumnya dinamakan Era Cruises
Lokasi
Penginapan di Era Cruise Halong Bay by Venus Group ialah pilihan yang baik apabila anda melawat Tuan Chau Ward.
Tentang Era Cruise Halong Bay by Venus Group
Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.
Pusat kecergasan penginapan ini adalah yang wajib dicuba semasa penginapan anda di sini.
Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.
Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Nikmati hidangan kegemaran anda dengan makanan istimewa dari Era Cruise Halong Bay by Venus Group eksklusif untuk anda.
Era Cruise Halong Bay by Venus Group adalah penginapan yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu penginapan ini.
Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Era Cruise Halong Bay by Venus Group.
Semua kemudahan dari Era Cruise Halong Bay by Venus Group
Lain-lain
Perkhidmatan Hotel
- Perkhidmatan dobi
- Lawatan
- Penyimpanan bagasi
- Penjaga pintu
- Penyambut tetamu 24 jam
- Pekerja rencam
Kemudahan Umum
- OTHER
- Restoran
- Kawasan bebas rokok
- Peti keselamatan
- Lif
Umum
- Bankuet
- Parkir
- Teres
Makanan dan Minuman
- Bar
- Sarapan
Aktiviti
- Spa
- Barbeku
Khidmat Shuttle
- Pengangkutan dari lapangan terbang dengan surcaj
- Shuttle terminal pelayaran dengan surcaj
Pengangkutan
- Shuttle kawasan berhampiran dengan surcaj
Kemudahan Internet
- WiFi percuma
Kemudahan Perniagaan
- Bilik mesyuarat
Kemudahan Dalam Bilik
- TV
Kemudahan Berhampiran
- Kedai cenderamata
Sukan & Rekreasi
- Kecergasan
Polisi Penginapan & Maklumat Umum di Era Cruise Halong Bay by Venus Group
Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
- Bayaran pengangkutan ulang-alik lapangan terbang: VND 940000 setiap kenderaan
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
- Makan Malam Gala Malam Krismas (24 Disember) bagi setiap orang dewasa: VND 1362000.00
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
- Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
- Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
- Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
- Hartanah ini menerima kad kredit; wang tunai tidak diterima
- Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
- Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
- Kanak-kanak berumur 5 hingga 12 tahun yang berkongsi kabin dengan 2 orang dewasa dikenakan 50% daripada kadar orang dewasa (terhad kepada 1 anak untuk setiap kabin); dan 2 kanak-kanak berumur 12 tahun dan ke bawah berkongsi kabin peribadi dikenakan 75% daripada kadar kabin penuh. Kanak-kanak berumur 13 tahun dan ke atas mesti menduduki kabin berasingan dan dikenakan kadar kabin penuh.
Tetamu perlu berpindah melalui pengangkutan ulang-alik ke hartanah. Tetamu hendaklah menghubungi hartanah sekurang-kurangnya 72 jam sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan yang diterima selepas membuat tempahan. Hartanah ini menawarkan pengangkutan pindahan dari terminal persiaran dan lapangan terbang (surcaj boleh dikenakan). Untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 72 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan. Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi. Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 24 jam sebelum ketibaan, menggunakan maklumat pada pengesahan tempahan.Tetamu mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk. Kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Tetamu mesti menghubungi kapal pelayaran persiaran ini 3 hari lebih awal untuk mengaturkan pengangkutan dari Hanoi-Old Quarter, yang mengambil masa selama 2.5 jam perjalanan dengan kereta. Pengangkutan pergi balik harian dari Hanoi ke Hai Phong bertolak pada jam 09:30, dengan bayaran sebanyak USD40 seorang. Selepas pelayaran persiaran, sebuah van akan membawa tetamu kembali ke Hanoi.
Hotel only accepts guests with minimum age of 18
Masa Daftar Masuk/Daftar Keluar
Daftar masuk:
11:30 - 12:00
Daftar keluar:
Sebelum 09:30
Polisi hotel belum tersedia.
Maklumat Umum
Kemudahan Popular | Restoran, Meja Depan 24 jam, WiFi, Lif |
Masa Daftar Masuk / Daftar Keluar | Dari 11:30 - 12:00 - hingga 09:30 |
Ketersediaan Sarapan | Ya, hotel mempunyai bilik yang menyediakan sarapan pagi |
Bilik tersedia di Era Cruise Halong Bay by Venus Group | 18 |
Fasilitas lain di Era Cruise Halong Bay by Venus Group | Perkhidmatan dobi, Lawatan, Penyimpanan bagasi, Penjaga pintu, Penyambut tetamu 24 jam |
Soalan lazim tentang Era Cruise Halong Bay by Venus Group
Apa facilities yang tersedia di Era Cruise Halong Bay by Venus Group?
Berikut facilities yang ada di Era Cruise Halong Bay by Venus Group seperti Restoran, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Era Cruise Halong Bay by Venus Group?
Masa check-in di Era Cruise Halong Bay by Venus Group bermula dari 11:30 - 12:00 manakala masa check-out ialah pada Sebelum 09:30
Adakah Era Cruise Halong Bay by Venus Group menyediakan sarapan pagi?
Ya, Era Cruise Halong Bay by Venus Group menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Era Cruise Halong Bay by Venus Group?
Era Cruise Halong Bay by Venus Group ialah hotel bertaraf 5.0-bintang.
Berapakah jumlah bilik yang terdapat di Era Cruise Halong Bay by Venus Group?
Jumlah keseluruhan bilik di Era Cruise Halong Bay by Venus Group ialah 18.
Lihat Semua
Lebih Banyak Ulasan Daripada Tetamu Lain di Era Cruise Halong Bay by Venus Group
9.0
Cemerlang
Daripada 88 ulasan
Kebersihan
8.8
Keselesaan Bilik
9.0
Perkhidmatan dan Kemudahan
9.6
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong Era Cruise Halong Bay by Venus Group
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Ana
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
The boat is very nice and the staff is amazing
We had a beautiful suite tga
Pawel
Perjalanan Perniagaan dengan Rakan
10.0
/10
Diulas 36 minggu yang lalu
Expedia Group verified review
Amazing cruise, huge cabins, superb food
Verified traveler
Rakan dan Keluarga
4.0
/10
Diulas 41 minggu yang lalu
Hotels.com verified review
Escolhemos este barco pois ele parecia novo, apenas parecia. Nosso quarto tinha cheiro de esgoto, o chão era grudento, como se algo tivesse sido derramado e ninguém limpou, e havia apenas 1 tomada funcionando no quarto inteiro, e esta estava com fios expostos e desmontando da parede. A comida do almoço do primeiro dia era boa, agora as jantas eram horríveis, assim como o café da manhã, que servia apenas pão com manteiga. Outra questão foi o transfer que reservamos através da empresa do Cruzeiro, indo e voltando de Hanoi. Solicitamos a volta para o aeroporto e em nenhum momento foi nos dito que não seria possível levar até lá, e no momento que soubemos que não levariam até o aeroporto e sim só em Old Quarter, foram ríspidos ao tentar resolver, colocando a culpa em nós, os hóspedes. Assim como foi a reação da equipe do barco ao ver nossa avaliação que eles mesmos pediram para fazermos.
A melhor parte sem dúvidas foi o passeio a Viet Hai/Cag Village, que era terceirizado. A comida foi muito boa do almoço, assim como o passeio em si.
Read More
Steve
Rekreasi dengan Pasangan
10.0
/10
Diulas 45 minggu yang lalu
Expedia Group verified review
The surrounding areas of ha longbay are beautiful. The staff were great.
Taryna
Rekreasi dengan Pasangan
8.0
/10
Diulas 59 minggu yang lalu
Expedia Group verified review
It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
cindy
Rekreasi Percutian Keluarga
6.0
/10
Diulas 63 minggu yang lalu
Expedia Group verified review
The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible.
Read More
Scott
Rakan dan Keluarga
10.0
/10
Diulas 68 minggu yang lalu
Hotels.com verified review
Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Francesco
6.0
/10
Diulas 82 minggu yang lalu
Hotels.com verified review
Avevo questa prenotazione fatta su Hotels.com ma per avere informazioni su dove andare e per la conferma della prenotazione 3 gg prima non c'era un numero WhatsApp facile da trovare. Avevo un numero di telefono e un numero di fax😂😂😂😂 ma esiste ancora chi usa il fax?! Fortunatamente mi ha aiutato la reception dell'Hotel precedente che ha chiamato 3 volte prima che confermassero la mia prenotazione.
La nave era bella, ma per raggiungerla dal porti c'è voluto quasi un ora. Non abbiamo fatto le escursioni perché non eravamo in forma ma sulla nave siamo stati bene. Abbiamo fatto un body massage e credo sia stato uno dei migliori tra Vietnam e Thailandia.personale simpatico e cordiale, cibo tanto ma senza anima, neanche nelle peggiori mense. All'arrivo al porto ho avuto un problema di connessione per cercare di contattare la compagnia che mi doveva portare a Ninh Binh e mi hanno trattato come se ormai non gliene fregava più nulla una volta finito il soggiorno
Read More
Yann
8.0
/10
Diulas 88 minggu yang lalu
Hotels.com verified review
Très grande et belle cabine, nous avons été surclassés en exécutive suite. Quelques bémols : le jacuzzi ne fonctionnait pas, la porte donnant sur le balcon ne se verrouillait pas et la safety box n’existait pas. Le ménage de la cabine bien que demandé le 2è jour avait été oublié et les activités après le dîner inexistantes à part la pêche aux calamars.
Les plus : le personnel est adorable même s’il est parfois difficile de comprendre leur anglais, Les repas sont très bons. La cabine est spacieuse avec une bonne literie.
Nous avons passé une agréable croisière
Read More
Michael
10.0
/10
Diulas 93 minggu yang lalu
Expedia Group verified review
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Thomas
Rekreasi dengan Pasangan
10.0
/10
Diulas 103 minggu yang lalu
Expedia Group verified review
Överlag en bra båttur. Kryssning kan vi inte kalla det.
Lyxig? Nja, lite att ta i. Kan behöva lite underhåll, men inget som stör. Rent och fint och vi sov gott.
Mycket trevlig personal, utflykten dag 2 väldigt intressant. Tycker det fanns mat för alla (vi äter inte fiske el skaldjur).
Gaganjot
Rekreasi
6.0
/10
Diulas 110 minggu yang lalu
Expedia Group verified review
Older cruise
ZOHAR
10.0
/10
Diulas 112 minggu yang lalu
Hotels.com verified review
The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere.
The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning.
I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
Read More
Sydney
Rekreasi dengan Rakan
6.0
/10
Diulas 114 minggu yang lalu
Expedia Group verified review
We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all.
Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster.
In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back.
Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant.
Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
Read More
Alias
6.0
/10
Diulas 116 minggu yang lalu
Hotels.com verified review
I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
Read More
Ward
8.0
/10
Diulas 116 minggu yang lalu
Hotels.com verified review
Good stay. The boat itself is dated but the staff is great, very strict timeline and good Cruise Manager.
Rosanna
6.0
/10
Diulas 117 minggu yang lalu
Hotels.com verified review
Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Ajay
Rakan dan Keluarga
8.0
/10
Diulas 120 minggu yang lalu
Hotels.com verified review
Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
James
10.0
/10
Diulas 124 minggu yang lalu
Expedia Group verified review
Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Arthur
Rekreasi dengan Pasangan
10.0
/10
Diulas 125 minggu yang lalu
Expedia Group verified review
Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Read More
Bilangan ulasan setiap halaman
20
40
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9.0
Cemerlang
Daripada 88 ulasan
Kebersihan
8.8
Keselesaan Bilik
9.0
Perkhidmatan dan Kemudahan
9.6
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong Era Cruise Halong Bay by Venus Group
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Ana
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
The boat is very nice and the staff is amazing
We had a beautiful suite tga
Pawel
Perjalanan Perniagaan dengan Rakan
10.0
/10
Diulas 36 minggu yang lalu
Expedia Group verified review
Amazing cruise, huge cabins, superb food
Verified traveler
Rakan dan Keluarga
4.0
/10
Diulas 41 minggu yang lalu
Hotels.com verified review
Escolhemos este barco pois ele parecia novo, apenas parecia. Nosso quarto tinha cheiro de esgoto, o chão era grudento, como se algo tivesse sido derramado e ninguém limpou, e havia apenas 1 tomada funcionando no quarto inteiro, e esta estava com fios expostos e desmontando da parede. A comida do almoço do primeiro dia era boa, agora as jantas eram horríveis, assim como o café da manhã, que servia apenas pão com manteiga. Outra questão foi o transfer que reservamos através da empresa do Cruzeiro, indo e voltando de Hanoi. Solicitamos a volta para o aeroporto e em nenhum momento foi nos dito que não seria possível levar até lá, e no momento que soubemos que não levariam até o aeroporto e sim só em Old Quarter, foram ríspidos ao tentar resolver, colocando a culpa em nós, os hóspedes. Assim como foi a reação da equipe do barco ao ver nossa avaliação que eles mesmos pediram para fazermos.
A melhor parte sem dúvidas foi o passeio a Viet Hai/Cag Village, que era terceirizado. A comida foi muito boa do almoço, assim como o passeio em si.
Read More
Steve
Rekreasi dengan Pasangan
10.0
/10
Diulas 45 minggu yang lalu
Expedia Group verified review
The surrounding areas of ha longbay are beautiful. The staff were great.
Taryna
Rekreasi dengan Pasangan
8.0
/10
Diulas 59 minggu yang lalu
Expedia Group verified review
It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
cindy
Rekreasi Percutian Keluarga
6.0
/10
Diulas 63 minggu yang lalu
Expedia Group verified review
The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible.
Read More
Scott
Rakan dan Keluarga
10.0
/10
Diulas 68 minggu yang lalu
Hotels.com verified review
Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Francesco
6.0
/10
Diulas 82 minggu yang lalu
Hotels.com verified review
Avevo questa prenotazione fatta su Hotels.com ma per avere informazioni su dove andare e per la conferma della prenotazione 3 gg prima non c'era un numero WhatsApp facile da trovare. Avevo un numero di telefono e un numero di fax😂😂😂😂 ma esiste ancora chi usa il fax?! Fortunatamente mi ha aiutato la reception dell'Hotel precedente che ha chiamato 3 volte prima che confermassero la mia prenotazione.
La nave era bella, ma per raggiungerla dal porti c'è voluto quasi un ora. Non abbiamo fatto le escursioni perché non eravamo in forma ma sulla nave siamo stati bene. Abbiamo fatto un body massage e credo sia stato uno dei migliori tra Vietnam e Thailandia.personale simpatico e cordiale, cibo tanto ma senza anima, neanche nelle peggiori mense. All'arrivo al porto ho avuto un problema di connessione per cercare di contattare la compagnia che mi doveva portare a Ninh Binh e mi hanno trattato come se ormai non gliene fregava più nulla una volta finito il soggiorno
Read More
Yann
8.0
/10
Diulas 88 minggu yang lalu
Hotels.com verified review
Très grande et belle cabine, nous avons été surclassés en exécutive suite. Quelques bémols : le jacuzzi ne fonctionnait pas, la porte donnant sur le balcon ne se verrouillait pas et la safety box n’existait pas. Le ménage de la cabine bien que demandé le 2è jour avait été oublié et les activités après le dîner inexistantes à part la pêche aux calamars.
Les plus : le personnel est adorable même s’il est parfois difficile de comprendre leur anglais, Les repas sont très bons. La cabine est spacieuse avec une bonne literie.
Nous avons passé une agréable croisière
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Michael
10.0
/10
Diulas 93 minggu yang lalu
Expedia Group verified review
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Thomas
Rekreasi dengan Pasangan
10.0
/10
Diulas 103 minggu yang lalu
Expedia Group verified review
Överlag en bra båttur. Kryssning kan vi inte kalla det.
Lyxig? Nja, lite att ta i. Kan behöva lite underhåll, men inget som stör. Rent och fint och vi sov gott.
Mycket trevlig personal, utflykten dag 2 väldigt intressant. Tycker det fanns mat för alla (vi äter inte fiske el skaldjur).
Gaganjot
Rekreasi
6.0
/10
Diulas 110 minggu yang lalu
Expedia Group verified review
Older cruise
ZOHAR
10.0
/10
Diulas 112 minggu yang lalu
Hotels.com verified review
The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere.
The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning.
I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
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Sydney
Rekreasi dengan Rakan
6.0
/10
Diulas 114 minggu yang lalu
Expedia Group verified review
We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all.
Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster.
In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back.
Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant.
Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
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Alias
6.0
/10
Diulas 116 minggu yang lalu
Hotels.com verified review
I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
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Ward
8.0
/10
Diulas 116 minggu yang lalu
Hotels.com verified review
Good stay. The boat itself is dated but the staff is great, very strict timeline and good Cruise Manager.
Rosanna
6.0
/10
Diulas 117 minggu yang lalu
Hotels.com verified review
Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Ajay
Rakan dan Keluarga
8.0
/10
Diulas 120 minggu yang lalu
Hotels.com verified review
Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
James
10.0
/10
Diulas 124 minggu yang lalu
Expedia Group verified review
Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Arthur
Rekreasi dengan Pasangan
10.0
/10
Diulas 125 minggu yang lalu
Expedia Group verified review
Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
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