Phoenix Legend Hotel

가격이 싸고 위치가 좋음. 조식이 무료임. 그런데 깨끗하지는 않음.

DO NOT, UNDER ANY CIRCUMSTANCE, STAY AT THIS DISGUSTING PROPERTY. THE HEAVY SET GUY MANAGING THE PROPERTY IS EXTREMELY RUDE AND WILL TRY TO RIP YOU OFF. LOOK AT THE OTHER REVIEWS OF STAFF STEALING FROM GUESTS. After an extremely long transcontinental flight, we were very tired but excited about our family trip back to Vietnam. As soon as we walked in, the fat f*ck running this extremely dirty and run down hotel tried to scam us into paying extra for breakfast and showed a bogus document from Expedia stating that we booked our stay for only 3 guests. Even after I showed him my receipt from Expedia, clearly showing 5 guests he insisted that we were in the wrong. We actually own rental property and use Expedia so I knew immediately he was lying and fabricated a fake document. After I threatened to cancel my reservation and give him a bad review, he finally shut his big mouth. When we finally got up to our room, we immediately noticed it was absolutely filthy, super run down, black mold everywhere and the bathroom door didn’t even close all the way which means no privacy when showering. We had to book another hotel late at night and pay double the normal price. My wife and children are Vietnamese and lived in Vietnam for many years so we know what to expect and this was not even close to a one star experience. My photos back up all my claims so if these clowns try to respond with a denial, you know what the truth is. We are filing an official complaint with Expedia

Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.

帰国日前に一泊いたしました。広い部屋だったので帰国前で荷物をまとめるのに助かりました。バスタブ付きでしたが、湯をためている間に水になりました。タオルはバスタオルのみでしたので、必要な方はハンドタオルなど持参するとよいと思います。朝食は他ホテルでしたが、とても美味しかったです。チェックアウト後荷物を預かってもらいましたが、フロントから目の届くところに置いてくれていたので安心でした。バス停からちょっと距離がありますが、周辺は食堂がたくさんあり、ホアンキエム湖へも旧市街へも近くて便利でした。

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.

Väldigt bra hotell

Bra

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Omgeving is ideaal, genoeg eet tentjes en heerlijk!

Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.

Pas de chauffage la première nuit et chauffage insuffisant pour les 2 autres nuits. Climatisation veut dire contrôle de confort en chaleur ou froid. Ici la chaleur n’y était pas

ハノイ大教会のすぐ近く、小さなホテルやローカルのレストランや土産物屋が大変多く居心地の良い場所にあるホテルです。間口の狭い建物ですが手入れの良い趣のある部屋のホテルです。朝食はすぐ近くのグループのホテルのレストランに案内されました。

직원들은 친절하고 위치도 좋았으나 시설들이 너무 오래되어서 깨끗하게 관리가 되지는 않았다. 조식은 근처에 있는 다른 장소에서 먹을수 있는데 나쁘지 않았다

Jätte bra

To eat breakfast, you have to walk to other location, and the food were limited

The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.

ホテルスタッフは英語で対応が可能で、必要な説明は可能である。また、場所は賑やかな場所にあり、食事や買い物にも便利である。

Excellent location on a quieter street in Hanoi's Old Quarter. The staff was wonderful. The rooms were relatively spacious in comparison to other hotels in Vietnam. Great price for an Old Quarter hotel.

チェックイン時に同系列のホテルに変更させられましたが まあまあ快適に過ごせましたが朝食がイマイチでした。