Always stay here when in Jacksonville. Easy to get to. Very nice stay.

Room very clean, Restroom stock well , overall Clean place. Breakfast were great 👍

breakfast

Without a doubt, the worst embassy suites I’ve ever stayed at. the staff were great, but the facilities are in desperate need of update and repair. the managers reception : The drinks were good, but the food was sad and it really wasn’t food. It was like carrots and chips and Chex mix or something Same every night nothing to write home about. Breakfast was also very limited just not a lot to choose from and what was there wasn’t fantastic.

The room was disgusting and needs repairs

Beautiful property

Excellent hôtel! Tout est super beau. L’immense cour intérieure est magnifique. La piscine intérieure est idéal en cas de pluie et les enfants ont apprécié. Que dire du petit-déjeuner inclus. Ce fut un excellent déjeuner digne d’un restaurant avec plusieurs options de repas et des omelettes spéciales faites par un chef. On a eu un excellent séjour en famille!

Our 3-day stay at Embassy Suites was thoroughly enjoyable. The rooms, as anticipated, were generously spacious. A highlight was the complimentary Manager's Reception each afternoon, offering alcoholic beverages for adults and tasty finger foods. The breakfast options were excellent, with a standout omelet bar. The children particularly enjoyed the indoor pool and jacuzzi, especially convenient given the warm weather and potential rough outdoor conditions. I'm uncertain about the Hilton rewards member perks, as there were none received upon check-in. The location is superb, situated near Deerwood where other reputable hotels are located.

Need to update room furniture and decor

Property location was good but one of the four elevators was out of service throughout our 4-night stay; that added delays in getting to the rooms in higher floors

Bed comfort; quiet, breakfast

The hotel was amazing from the front desk staff, the the amazing breakfast. Just returned from a cruise and the breakfast was the best I'd had all week.

My only issue was we were on the 7th floor and it seemed like the bedroom never got cool to my liking. Other than that, everything was amazing!

Check in was very quick.

Very nice and professional

Wish the hot tub worked properly but otherwise it’s been great here so far.

Everything was great just didn’t get the room I paid for, I was supposed to get a room with a balcony and didn’t & when I asked they said they couldn’t do nothing about it since they’re were no more rooms

I’ve been to Embassy Suites before and enjoyed my stay, so I decided to try this one out. I’d say it was good, but not excellent. The maintenance guy was the best part. He was very attentive and kind. The rooms are super spacious and work well when staying with your family. The lobby is really lovely too. Some of the small issues: - the shower was clogged with hair. This was addressed quickly by the maintenance worker. - the indoor pool ceiling was leaking - the beds and especially the sofa bed were extremely uncomfortable and warped - it doesn’t take much to impress me when it comes to breakfast buffets, but this one was just not very good. Things were out of stock and the workers couldn’t keep up with it. It also just didn’t taste very good. The positives: - spacious rooms - maintenance worker being very responsive - lobby area

Pas propre, la piscine est sal

Hotel overall was good; room was very dated, but clean. Had trouble every single day with housekeeping not leaving enough or sometimes no towels. Breakfast was excellent. Pool/Spa tub was ok- there were ALOT of kids running around screaming loud for no reason while parents sat and watched so it was hard to enjoy. The rooms being so dated may make it a last choice next time. A remodel is terribly needed before it gets too run down.