The rooms were very comfortable and a great use of space in order to have a refrigerator and microwave without having to take up a lot of space!! The dining options, within walking distrance, were very good. The ease of getting to UTK campus was great - either straight shot down Cumberland or on the interstate!! Great location!!

Massive parking lot, good outside food options.

Very clean and updated

Staff very helpful and friendly!

Very clean and updated hotel. Staff very friendly and professional. Will stay here every time

Staff was super friendly and accommodating, rooms were clean, beds were comfortable. Would definitely stay here again and recommend.

Overall it’s pretty standard.

Staff

Nice clean hotel

Very friendly and helpful staff and the hotel was great

Easy check-in. Very accommodating. Nice stay

The check in process was very efficient and the front desk assistant was very nice and helpful. The chocolate chip cookies are delicious! There is minimal parking as they are in a business park/shopping strip and share spaces. The elevators are fairly small also. We had a king room with a sofa bed. The room smelled absolutely terrible. Like mildew and fish. I had to go and purchase air fresheners that barely helped. The sofa was soiled and also had an odor. I purchased Lysol and sprayed it all over. The bed was fairly comfortable. The lighting in the room and bathroom was minimal. Hard to see, especially in the bathroom. There was a microwave and small refrigerator that were nice amenities. Overall, it did the job but I would never stay here again.

Great place

Should have notified travelers prior too check in or bookings of ongoing hotel renovations.

Great location and staff

The staff are excellent.

When I booked it didn’t know hotel was under renovations. I couldn’t leave my room one day because they were putting new carpet down in the hall. Should have been told ahead of time and the worker was rude and annoyed when I told him I had to leave. Parking is not great because there are office buildings in same lot.

I loved everything except the bistro food. I had the grilled chicken sandwich and it was awful. Tastes like boiled chicken with zero flavor. I also ordered a citrus Sangria, it tastes like straight beer, no flavor whatsoever. I will stay at hotel again but will not order food from there.

Clean and large rooms

It was superb! I drove in from Washington DC, ran an hour late driving. The receptionist was so pleasant, made me feel at ease driving in from so far. The hotel room was Immaculate and the bathroom was very Eclectic and like a SPA!!!