Was a really bad experience, i drive 10:30 hours from Bangkok, arrived 23:00 and I notify them about the time i was going to check-in, but when i arrived first terrible experience was the security now allow me to Parking my car inside because it was full, it’s a free self parking, and he said that i should parking my car on the other side of the street, i told them that i have valuable things inside my car and I can’t let it overnight outside, they just said it’s your problem, second problem when i call the owner they said you arrive to late and i need to follow security orders, that my keys we’re inside a locker on the building and that i should park outside, i call Hotels.com and they try to help, but over 40 minutes on the phone and almost midnight waiting outside of the building i just decided to leave and find other place to stay, because the people that rent the room have no respect. What a bad experience.