1. Reservations must be made a maximum of H-1 before arrival to ensure the availability of the chosen slot.

2. If no reservation is made, it will be considered as choosing the first date of the voucher's validity period.

3. The voucher is valid for 3 days from the date of purchase or activation.

4. Date changes or replacements are only allowed once and depend on slot availability. Requests for date changes must be made a maximum of H-1 before the activity.

5. Please arrive 30 minutes before the activity starts for registration, preparation, and a brief training session.

6. Delays are tolerated for a maximum of 30 minutes. 

7. If this limit is exceeded, the schedule will be shifted to the next available slot, depending on availability. 

Example: If you book a trip at 10:00 AM, you must arrive at 09:30 AM for registration. If you arrive at 10:05 AM, you will be shifted to the next trip (e.g., 11:00 AM). If the next slot is full, you will be shifted to the next available slot until the last session of the day.

8. Delays and voucher expiration are entirely the customer's responsibility.

9. Make sure you accurately calculate the travel time to the ATV location from your accommodation.

1. Reservations must be made a maximum of H-1 before arrival to ensure the availability of the selected slot.

2. If no reservation is made, it will be considered as choosing the first date of the voucher's validity period.

3. The voucher is valid for 3 days from the date of purchase or activation.

4. Date changes or replacements are only allowed once and depend on slot availability. Date change requests must be made a maximum of H-1 before the activity.

5. Please arrive 30 minutes before the activity starts for registration, preparation, and a brief training session.

6. A maximum delay of 30 minutes is tolerated. 

7. If this limit is exceeded, the schedule will be shifted to the next available slot, depending on availability. Example: If you book a trip at 10:00 AM, you must arrive at 09:30 AM for registration. If you arrive at 10:05 AM, you will be moved to the next trip (e.g., 11:00 AM). If the next slot is full, you will be moved to the next available slot until the last session of that day.

8. Delays and voucher expiration are solely the customer's responsibility.

9. Make sure you accurately calculate the travel time to the ATV location from your accommodation.