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A gem of a hotel! Location / friendly owner & staff / great coffee / comfortable room ... can't wait to stay again!

A super friendly place!

we liked that this was a family run hotel , the staff were very friendly and room was just what we needed

Lovely, quaint British inn. Excellent service and care for the guests. Perfect location to explore Hampstead.

It is a unique facility located in the beautiful Hampstead hills.There are beautiful walks in the hills and the nearby Hampstead Heath. A short walk to the Hampstead tube station. Lorenzo and his staff are hand on with great personal care and service.

A very nice hotel. Very clean. Comfortable rooms. Great staff. Simple decent breakfast. M

Friendly place. Property is quaint. A really nice stay!

Great spot with excellent host

The location is very convenient. Minutes to the Tube. Very quaint area. Rooms are SMALL!

Lorenzo and his staff are true professionals. They honestly care about giving their customers the best possible experience. The “cold” breakfast is substantial — the croissants are the best we have had!

Convenient near train underground. Staff are helpful and accomodating

Awful place, I would not recommend this to anyone. Booked a double room, room was very small, dated, hot and stuffy. There was a window which opened into a hotel landing area with a glass room. Requested a change of room but was advised there were no rooms available therefore checked out immediately and found another hotel. I would not recommend this place.

First off, Lorenzo was the quintessential host - knowledgeable, friendly, and didn't hesitate to help us with anything we needed. He truly went above and beyond. As first time travelers to GB, that was probably one of the most important things we could have hoped for. The room was small but all we needed. The bed was VERY comfortable and it was pretty quiet at night. The shower and bath were clean and a welcome relief after a long day site seeing. They offered a light breakfast which had a nice mix of offerings, but there were other places nearby if you preferred. Hampstead has a variety of store fronts so anything you want is within a 15 minute walk. It's a bit hilly, but the area is great! I want to thank Lorenzo and his staff for all that they did! They were first rate hosts!

We had a room that was so tiny we could hardly open our cases or move around comfortably. The bathroom in our double room was so tiny you had to step outside to dry off! Coming in our room was a challenge as there was barely room to squeeze in. Extremely noisy at night even with ear plugs which were provided! The whole facility needs a huge makeover to bring it up to decent standards. The stairs up to the rooms are extremely dangerous and narrow. The staff however are very friendly and helpful.

La habitación está bien para un par de días, es muy pequeña y no hay espacio para guardar la ropa. La zona está muy bien, lejos del centro, rodeada de restaurantes, para locales y no tanto para turistas. Hay un parque enorme a un par de cuadras para salir del bullicio de la ciudad.

Excellent place to stay. Enjoyed staying at La Gaffe. Everyone was so helpful. Very peaceful and quiet place to stay. It was easy to get to and you can walk anywhere.

I don’t understand why there are so many good reviews, it’s very misleading. Location was good and shower pressure strong, but that’s about it. Bed was terribly uncomfortable. Pillows were old and gross and had other guests hair on them. Walls are so thin I could hear the man in the room next door snoring, coughing, flushing the toilet, etc.

My room was absolutely tiny. Although this was just a work trip and somewhere to sleep, the room was uncomfortably small. Breakfast was included. Coffee was lovely and the staff couldn’t be more helpful.

Séjour agréable, établissement bien situé et personnel très accueillant

I booked this property purely based on the reviews, I would not recommend this property to anybody it was dingy and dirty, I was appalled when I seen it and walked straight back out, I would expect this level of accommodation in a third world country