จุด. โตเกียว

Front desk staff was helpful and friendly. They communicated well in English.

Our room is very big as Tokyo standard. The staffs are very nice and friendly. I would recommend it for a group of friends or family.

Exceptional service, with a warm and inviting reception. The staff gave great advice on local activities and shopping. Would definitely stay again if I get the chance!

Everything was great. The staff was incredibly welcoming and helpful, would recommend!

La comunicazione è stata eccellente , personale simpatico e disponibile . La struttura si trova in posizione tranquilla ma fornita di servizi.

Very helpful receptionists, spotless and comfortable room, with a great view of the Sky Tree. Convenient to three train stations and local shops.

Vi var en familie på fem som hadde det helt supert i denne leiligheten. Gode løsninger på en liten flate, rent og koselig. Alle i resepsjonen var veldig behjelpelige og hyggelige. Barna fikk is, og vi voksne en kopp kaffe. Nært til flere av stasjonene, og en kort spasertur til tempelet, handlegater og restauranter.

Friendly reception staff! Free corn soup, miso soup, coffee, tea. So nice having full sized fridge and microwave, washing machine (no dryer), hot plate, utensils / dishes. It was a bit hot in the room - took a while to get the room cool with A/C, but the temperature outside was in the high 80’s/ low 90’s. The ceiling in our living room area was a bit low, so tall people should be careful to not bump their heads.

Room was a bit small for family of 5, but very clean with good amenities, including microwave and washing machine. Staff were very friendly and helpful, especially Kathleen when we had to check in at night.

Great stay with a nice view (7th floor). Nice staff and everything was clean. Pillows are rock-hard so we used our neck-pillows from the flight. Depending on your love for walking, make sure you check how far it is from the stations before you book. To us it was a bit far away, but we were travelling with kids and it was 34 degrees hot outside ☺️

This place was super cute and super clean. Staff was very friendly and helpful. Amenities were excellent. Great location. A few downsides were the hard mattresses and pillows. Rooms were not baby friendly and stairs were a bit challenging.

離地鐵有一段路大約要走10分鐘，電梯到房間門口很窄，上下舖的樓梯很陡又窄其實蠻危險

A great deal for a tiny efficient room. Great shower and all you need!

There was no clear information provided about the charges for late check-out or early check-in — these were only mentioned after they happened, which reflects a lack of communication. Staff were rarely seen around the hotel, which made it difficult to ask for assistance when needed. The room was generally clean, but quite small and not ideal for tall people due to the steep stairs inside the room. The corridor was also very narrow, especially considering that there are two rooms on each floor, which made the space feel quite cramped and uncomfortable.

Rooms are very small but functional. The basins are quite small so water gets splash everywhere. I found the beds and pillow quite uncomfortable although my companions were ok with them so it’s personal preference. You will be expected to walk quite a distance to the station but the location is between ueno and asakusa and very close to the kitchenware street. Staff were nice and greets guest coming in and out of the hotel. All in all, it’s ok if you’re looking for a short stay in that area.

The stay was perfect for the 5 of us. We stayed with 2 adults and 3 kids (10-17) we had a blast. The room was larger than expected and fit us all comfortably. The corn soup at the desk was my daughters favorite.

The hotel has a fun and unique concept when it comes to the layout of the rooms. However, know it's a bit difficult to move around in them, and you’re likely to bump your head, though we were aware of this beforehand so not a problem and the price was good. What really affected our overall experience was an issue with the air conditioning. It started with us not being unable to adjust the settings (it was hot), so we had staff come to the room several times to try. At the last visit, they accidentally turned it off completely and were unable to get it working again. We understand that equipment can break and that repairs take time, but what was more frustrating was having to repeatedly remind the staff about the issue over several days, and sleeping in a hot and humid room. They didn’t have another room available, which we understand, but the bigger issue was that they couldn’t offer any alternative solution (no fan or portable AC). They simply told us they didn’t have any. Personally, in a situation like that, I think the hotel should take the initiative to buy or arrange something. It wasn’t until we spoke with a third staff member on the third day that they finally offered us a fan, which was in fact available. At that point, they were also able to offer us a different room for one night, and they mentioned that a repair technician would come the next day. Nice!!! Perhaps the issue was mainly due to language barriers. They got it fixed eventually :)

Great for our small family of three. Easy to walk to sightsee and for train stations.

The family suite space worked really well for our family of 4. Although it may have been "small" compared to some hotels we've stayed in, it was much larger than our previous stay in Tokyo. Within the space there is a full kitchenette, living room, bathroom, laundry room, and space for 4 to sleep comfortably. Pretty impressive for a hotel that is so close to so many attractions and transportation options in such a huge city. The front desk staff spoke relatively good English and gave us great recommendations and service, including helping with forwarded luggage and calling cabs to the aiport.

We had a great experience