โรงแรมโฮดากะโซ ยามาโนะ

Comfortable resort for relax

河原の露天風呂は素晴らしく私は感動しましたが、ちょっと怖いと感じる方がいました（年配） サービスは行き届いていて、落ち着きます。 フロント担当の方が、何かと不親切で、ちょっと意地悪に感じました。でも、それ以上にここでしか経験できないような素晴らしい経験が多くありました。また、泊まりたいです。

予約時のミスで素泊まりプランでしたが、チェックイン時に対応して頂き夕朝食付きを満員でしたが入れてもらえました。 部屋は照明の操作がわからず、ベッドサイドは旧式？のラジオがあるだけで使い勝手が良くなかったです。 温泉用ではタオル2種あり、ユニットバスにはなにも無く使用時に不便だった エアコンもどうしたら良いのかわからず困りました

Booked to stay here for an authentic Ryokan Onsen experience on our Japan holiday. This was our first time at both a ryokan and an Onsen so we don’t have an awful lot to compare it to on those aspects. However, the positives of the hotel were that the staff were very friendly and happy to help. They spoke a small amount of English and were happy to try to assist when needed. We were greeted in the car park on arrival and a member of staff helped carry our bags to the check in desk. All of the onsens were very very good, we tried both the private outdoor one, and the mixed bathing one, both had good views and were clean. The negatives were that the hotel is dated and doesn’t seem to have been renovated since the 70s/80s (ripped fabric on furniture, wallpaper peeling off, stale smell in rooms and corridors). There are areas that are closed down which would have been nice to use, and there was no bar to purchase drinks after dinner, only a vending machine. The interior had cobwebs throughout the property, and the outside patio areas had not been cleaned, and tables and chairs had not been wiped down. The outdoor pool also had leaves in it and didn’t look very clean. Overall we feel feel we had a very mixed experience and probably wouldn’t return.

冷蔵庫に入れたものがあまり冷えなかった。露天風呂への道案内とか色々説明が細やかではなく分かりづらいところも。食事は良かったと思います　

スタッフの態度が非常に悪い。海外旅行を入れても、ここの態度と言葉遣いは初めて経験する悪さ。

温泉がとても良かったです。 お部屋は快適でしたが、エアコンが効かなかったので、暑かったです。

We had a wonderful time at this ryokan. We chose this inn specifically for its remote location and traditional atmosphere and were not disappointed. The hotel, outdoor onsen, and woodsy surroundings were all excellent. The building is old and reminded me of the railroad lodges of the western United States: creaky old doors and floors, metal keys, and rotary dial phones. Other than the hotel, there are no restaurants nearby (that I know of) and dinner is an elaborate kaiseki ryori that requires advanced reservations. They were able to accommodate us for dinner when we arrived around 3:00 pm, but I recommend emailing prior to your stay to be sure you have dinner reservations for your first night if you want to eat there. Otherwise, there is instant ramen in the gift shop and hot water in the room. The staff are all very friendly. Most do not speak English but did their best to communicate with us and we were able to check in and out, make dinner and breakfast arrangements, and discuss the bus schedule without a problem. If you're coming from the south or southwest, I recommend the Hida Limited Express train to get to Takayama, then the public bus to the hotel. The train and bus rides are both wonderful scenic rides into the mountains.

思っていたよりとても良かった。私は身体が大きいので、ベッドがセミダブルならもっと良かったです。

This hotel located on the remote area and you need to drive here. If the hotel is good, it's worth for it. However, there are few points you need to consider if you want to book this hotel. (1) No bottled water provide (2) Poor customer service and poor English, you cannot communciate with them if you dont know Japanses. (3) If you ask questions to front desk, they try to avoid listening because it is English. (4) The time slot of spa is very limited (5) The nice view spa is public spa and you need to go out the hotel and cross a road to find it without any remarks. (6) Hidden charge I seldom to complain hotel because travel should be fun. However, this hotel totally affected my traveling mood & it's very super EXPENSIVE. it's totally not worth for that price.

落ち着いた雰囲気の良いホテルと思います。雪見露天風呂は最高でした。スタッフの対応にはややバラツキがありますが、全体的には良かったと思います。

温泉は快適、食事も美味しかったが部屋が寒かった。

久しぶりの雪の日であったためか、宿泊客は少なめのようでした。 スタッフの対応はとても丁寧で気分良く過ごせました。 館内、室内共に清潔　清掃も行き届いていました。 夕食、朝食　質量共に大満足。 食堂から雪景色を眺めながら満喫しました。 また、宿泊したいと思っています。 温泉と食事は旅館 でもここは"ホテル"でした。

山のリゾートホテル　調度品やラウンジ、ロビーも落ち着いたシックな作り 部屋も広々ゆったり 食事も満足、温泉はツルツル　満足です 二三日ゆっくり過ごしたいホテルです

露天風呂からの景色が最高です。　湯浴み着を来て混浴で露天風呂を楽しめるので、家族で来てもカップルで来ても、一緒に景色を見れますよ。夜、プールサイドから見上げた星空はプラネタリウムみたいでした。

温泉は、質が良く広い。

料理が美味しかったです

The place needs to go under a full maintenance throughout the whole facility. There is literarily pieces of the wooden wall falling apart at the spa. Very disappointed to learn on check in that the restaurant wouldn't accept us because we needed reservation. Needed some cleaning.

河原の露天風呂から見る槍ヶ岳は最高！ 趣のある佇まいで、接客態度も問題なし。

とても対応は良かったです。