Hotel New Hankyu Kyoto

Good Location

Near JR Kyoto train staion (opposite station), room size and bathroom are big and clean.

建物の古さを少し感じましたが、清潔に維持されていて快適に過ごせました。

Front desk staff attitude is not great and they are not friendly towards tourists! If you are tourist, avoid this hotel.

スタッフさんの丁寧さ清潔感が非常に好印象でした。食事、観光何処へ行くにも最適ですね。

Sehr Zentrale Lage am Bahnhof. Gut für Ausflüge. Saubere Zimmer. Typisch kleines Bad. Frühstück hatten wir nicht, da teuer. Täglich Housekeeping. Schlafanzüge, Kinderhausschuhe. Gute Matratze. Nach Zimmerwechsel super. Erste Zimmer war ruhig aber mit Blick auf Nachbargebäude zu dunkel. Wir mussten eine Fee pro Person und Nacht im Hotel bezahlen. Expedia hatte dies nicht angegeben.

部屋も大きく、バスタブもゆったりしたサイズ。朝食は美濃吉を選べば和食を落ち着いて頂けます。

Awesome staff

なんと言っても京都駅からのアクセスが良い。 ここを拠点に２泊３日の京都を満喫しました。 食事なしでしたが、地下のレストラン街がすぐそばなので本当に快適でした。

交通非常方便，可惜房間比較舊同暗。

水が、自販機には、無かったことが残念でした。 ホテル内の説明をテレビ📺️画面で調べる事もチェックインの時に説明して欲しかった。

思ったよりも古め

除了房間鑰匙是一般的鑰匙不是卡片感應式鑰匙外沒啥好挑剔的了，房間乾淨距離京都站很近，電梯野蠻多不需等太久，整體而言如果下次再來京都還會想要入住的。

Excellent location. Very easy to find from Kyoto station and many food options nearby. Well maintained hotel and friendly staff.

駅近くなので、アクセスがとても良い。受付の方もとても親切でした。

This place was great, we had connecting rooms for the two adults and two adult size kids. In case you are wondering like I was, a twin mattress in Japan is bigger than a US twin size but smaller than a full. It would be hard for two people to sleep on it. The location of this hotel cannot be beat. It’s right in the middle of great shopping and restaurants and 2 mins from the Kyoto train station. The Kyoto station has a huge mall in it too. The staff was friendly and always greeted us warmly.

Convenient, close to shopping and train station

Stayed our last 3 nights of trip here as our goto hotels were booked up. Everything was great in the room besides the cleaniness of the washrooms. We had 2 rooms for our family and both washrooms were horrendous. Mildew, mold and deep grime on the ledges. The moment I walked in after check-in I took a Kleenex to wipe the ledge above the sink to see if they were scratches.. no! It's deep grime and even after several wipes I didn't get it cleaned so it's been like that for ages! Disgusting! The washroom door frames of both room where full of mildew/mold. It's not up to Japanese cleaniness standards and the staff may not be given the time or instructions to address deep cleaning of the washrooms? Also how did past guests not file complaints or they are content culturally to have such a dirty washroom? Very unfortunate for the convinence of this hotel location. We will not return having experienced other excellent Kyoto hotels next the the station for similar price point. Hope the mgmt will cross check their cleaning staff training and procedures.

急に宿泊を予約したのにも関わらず 部屋は清潔でとても良かった。

BOXティッシュの予備が、ひそかに装備されていて良かったです。 アメニティをフロントで貰う物と、 そうでない物があるのは、 二度手間でした。