Shangri La Chiang Mai

ห้องพักกว้าง แบ่งเป็นสัดส่วน มีห้องน้ำสองห้อง พักอยู่ชั้น 12 ใช้บริการคลับเล้าจ์ได้ การเดินทางสะดวกสบาย พนักงานบริการดีเยี่ยมครับ

ที่พักดี อยากให้อาหาร buffet มี หลากหลายมากขึ้น ไม่ซ้ำกันทุกวันค่ะ

Good staff and service ,the location not far from the night market

This property isn’t up to par with other 5 star hotels. Surprising for a Shangri-la brand, but our experience was average at best. The rooms are extremely dated, the service is just fine (no welcome drinks or towels during check-in), and the AC was noisy. The saving grace was their breakfast and pool.

The expectations were pretty high considering the brand name - but unfortunately, aside from specifically the concierge service, I wasn’t impressed. It’s well located, and lots of things to do and visit within walking distance. The rooms (5th floor) are pretty outdated and there was a serious moldy smell for the first 4 days (which took daily complaining to eventually get it fixed). The pool grounds are nice and spacious, but (I assume) the amount of beds can’t hold full occupancy of the hotel. The breakfast is nice and offers wide varieties. The lobby restaurant menu (specially for vegetarians) isn’t too impressive.

ホスピタリティが、高く過ごしやすかった

The hotel greets you with warmth and hospitality from the moment you walk through the door. Staff extremely courteous and responsive. Horizon Lounge was a quiet oasis to relax and enjoy drinks and food. Free parking was an added bonus when it’s common to pay $50 a day or more at many premium hotels.

The expectations were pretty high considering the brand name - but unfortunately, aside from specifically the concierge service, I wasn’t impressed. It’s well located, and lots of things to do and visit within walking distance. The rooms (5th floor) are pretty outdated and there was a serious moldy smell for the first 4 days (which took daily complaining to eventually get it fixed). The pool grounds are nice and spacious, but (I assume) the amount of beds can’t hold full occupancy of the hotel. The breakfast is nice and offers wide varieties. The lobby restaurant menu (specially for vegetarians) isn’t too impressive.

Hôtel plutôt bien placé mais qui peut être bruyant. On a accepté l’offre de surclassement en club avec un étage plus élevé et accès aux snacks, boissons… c’était un bon choix pour le prix.

All staffs very kind.

Very beautiful , nice place for family

We love our stay at this hotel. K Praew of the Concierge and K Rody of Front Office are truly warm and hospitable to the hotel guests. Would come back and stay here again for our next trip to Chiang Mai.

Lovely stay at tbe Shangri La. They made a swan towel and provided cake for our anniversary. Shower Pressure is amazing

No private smoking area.

아이가 수영장 너무 좋와해요

The experience at Shangri-La was very disappointing. The receptionist did not exercise discretion when he insisted that I pay for breakfast for my child, even though I explained that it was pre-ordered. He sent me to check with Expedia. It was right that the receptionist would exercise discretion, even though it was not possible for me to book rooms for 5 people with breakfast and only four would be given the opportunity to eat. I felt embarrassed. Only after I took out the booking confirmation from Expedia did he agree to accept my claims. I have been to several Shangri-La hotels, but I have never had such a disappointing experience. I feel that the hotel, the maintenance and the staff are very tired and unhelpful.

Dear friends The joy of my first trip to Chiang Mai is still there, but it's already been almost a month. I'm a team leader in a service industry. I was already looking forward to Shangri-La's strict service because I had experience using Cebu Shangri-La, but the Shangri-La I felt this time was the best. The kindness and consideration of Ms. Piano, the lobby, and the front staff, who were lounge duty, touched me as well and made me feel all comfortable in the hotel. Everyone in my team listens to my love and praise in Chiang Mai and everyone is preparing for the trip to Chiang Mai. Shangri-La was the best and the most meaningful place in Chiang Mai. Thank you again for my daughter's dainty birthday cake and all the moments that gave her joy. Even if I visit Chiang Mai again, I will definitely choose Shangri-La. Thank you.

場所も便利で、施設やSPAが最高です。

Amazing . Travelled with my 5 year old son. This was our second stay at the same hotel In less than six months . And the staff was amazing. They made sure the big teddy bear was kept in our room even before we checked in. A speacial mention for Mr Rak ( at the reception) and Rudy who made sure they recommended places to visit and things to do with our son. Our flight was late in the day and even the extended late check out was done with ease. We were absolutely happy with our stay ( relaxing and comfortable). I would highly recommend the place to anyone visiting Chiang Mai. It’s perfectly located too so easy to commute to any restaurant and places via grab.

아이와 함께 묵었는데, 곳곳에 아이에 대한 배려가 숨어있어 아주 기분 좋았습니다. 작지만 아이에게 선물을 준다던가, 아이용 치약, 칫솔을 따로 준비해뒀다던가... 곳곳에서 생각치 못했던 배려를 받는 느낌이 아주 감사하고 만족스러웠습니다. 수영장에서도 항상 친절하고 배려를 해주시는 직원분들 덕에 편안하고 즐거운 여행을 할 수 있었습니다.