โรงแรม Garner SALT LAKE CITY AIRPORT by IHG

Rooms were clean and spacious. Breakfast was excellent.

The shuttle driver from the airport left me behind in lieu of an airline employee who burst in line, then scolded me for not stepping up faster. Came back 45 minutes later. The deadbolt lock did not work. Asked the front desk for change for a $20.00 bill…he had none. What if someone wanted to cash out their stay? I guess no tip for the shuttle driver or housekeeping , which is my norm.

Clean and quiet. Staff was friendly

Ran out of scrambled eggs for breakfast around 7:30am

Its clear that they are in the process of renovating and while our updated room was clean, many of the advertised amenities were not available. Specifically the pool, which was the main reason i chose this hotel. We were not informed before or during check-in that it was unavailable. I googled the hotel the night we checked-in & found out(unfortunately after we had already paid) that the pool was broken & it still showed it as an available amenity. There were also broken ice machines & broken washing machines. People should be told the truth when making online bookings & at very least at check-in BEFORE they pay for something that isn't available.

Be and pillows great...Breakfast was a big let down...

Close to airport

Good

The room we were given was next to an outer door to the parking lot. This door had tape over the lock, so it wasn’t secure. Add this to the fact the room they gave us on the first floor would not lock, and you could push it open. Front desk person seemed put out when we reported it and reluctantly found us a room on the second floor. This room locked, but the AC unit was noisy.

Nice, updated room. Comfy bed. Good AC. Free shuttle to my flight was a bonus! Missed that when I booked.

Airport shuttle service was quick and easy-nice, clear communication from hotel regarding the pick up.

great check in. helping in getting us 4;00am airport shuttle. Driver was friendly. Wish there were more choices for food. If I think I misplaced something how do I check?

Nice

Very nice hotel, but, they weee in middle of remodel. No problems