โอโย โรงแรมเคฟซิตี้ เคนทักกี

I am beyond disappointed. I never stayed in this room. I traveled 13+ hours from Houston, TX with an expectation to be able to arrive, check in and go to sleep, resting after a day on the road. Instead I found a structure that was presenting itself as a small independent motel at the address where I had booked. There was a lobby which was closed with not lights or signs of life. Frustrated I tried to contact the property through the number provided in my reservation, and as expected no one answered. So, the call when to corporate where they also tried, no luck clearly. And then asked me to try to check in. I had to explain a few times that that was a task I could not complete since no one was there and it was locked and shutdown. So, I told them as I am writing to you, that I expect a full refund and I expect to be compensated for the cost of the room I secured a few miles down the road at a holiday inn express (~$153). I look forward to hearing from you.

Booked online when we got to the hotel the office was closed with a note on the door saying to ask for refund the property was under renovation but they gladly took my money and when I contacted the company they acted like they had no idea still waiting for my refund havent herd from the company in a week

The hotel was sold 6 months before my stay and 3-4 months before i booked. Hotels.com needs to do better. Dont let customers book a hotel thatndoes not exiat lol.

Arrived to find hotel closed up. Called oyo to find out what was going on. Had to work with hotels.com to try to resolve. Two hours later I was able to get full refund. Had to scramble to find another hotel

This hotel is closed for rennovation. The owner loudly told me he has told you he is closed yet you still allow people to book rooms. I see my money is non refundable and Hotes.com confirmed the reservation. This situation has taught me to never book a room ahead since next I went to Econolodge here un Cave City, KY and they refused to honor the stated price as well. My back is broken in 2 places and I truly need to lay down. I couldn't take meds because I had to drive around more looking for a room. I'd like my money back, please. I am on a fixed income. Mr Rahman at OYO says he cannot refund it so you are my last recourse. Your decision will determine whether I ever use your sight again. Incidentally, the sign outside the hotel does not say OYO. Only if you read the letter on the door can you even contact this business, and then he shouts at the victim of fraud.

Was closed and for sale

Hotel was not open for business. Locals told us that the hotel is used by the local drug addicts for their trade. No lights, no "Open" sign lit, no business in parking lot.

It was filthy, bed was very uncomfortable and noisy. Was afraid to take my shoes off. Said complementary breakfast, there was no breakfast. By far the worst hotel roo. Ive ever seen. I travel a lot, and stay in many hotels. The best thing that could happen to this place is a lit match finds it and a complete revuild happens.

We were never able to check in. There was no power.

Close to highway

I cannot say how terrible the stay was here. It looked NOTHING and I mean NOTHING like the pictures posted. They wanted a security deposit, fine, but then could only take cash, which is weird. There is no breakfast and no ice machine, both were advertised for this stay. Its also behind a funeral home, which was super weird. There were HUGE gaps in the door frame, and I felt so unsafe that I had to take a chair and prop it under the door. They didn't clean the fridge out from previous tenants either. I found cream cheese in it. This a hotel, that offers weekly stays too, so someone was living there. Its just again NOT as advertised and I have no idea how it received the previous reviews.

grade A for what most people would consider a Roach/Kat/Ice motel. there were no fights, and it was very peaceful. if you're rating them on cleanliness, you already know it's phenomenal: 1/3 of the people working there is top tier in cleanin', and he does a great job. there is no continental breakfast (they can't take it down), so don't take it out on them because you're cranky. just go get some coffee. It's good, tastes like mcdonalds black, and IYKYK, go get some creamer if from the casey's down the road.

This stay was the worst ive ever had at a motel and we go once axmonth for the past 7 years. There was no wifi in the rooms. The rooms looked nothing like the pictures. I checked out the same night i checked in. I tried to tell the management the problems and i was basically told they didnt want to hear my problems.

Our stay at the hotel was really quite nice for one night. I was cold throughout the night because they only had one blanket and I didn’t wanna trouble the front office for another one. But the front office Bobby and Ishi Social media were super cool and I thoroughly enjoyed visiting with them and getting to know them. I will stay there again, but probably in the summer when I could use the air conditioning! Lol

The most dirty and scary place I have ever stayed. It’s super scary and creepy. Dirty all over nothing works even shower, bed, refrigerator, tables, floors are super nasty wow.

Lit laisse a désiré matelas ouff propreter pas super la salle de bain aurais besoin d amour pas de dejeuner 0 rien du tout offrais café mais on a quitter a 7h50 et la porte de l.office barrer alors cafe y en a pas mais endroit tranquille la chambre tres basic un lit une tele micro onde et frigidaires mais pas de place pour produit de beaute dans salle de bain donc aucun retour a cette endroit

while this is no 4 star hotel. The staff was friendly we had no issues and it was quiet. if you are looking for cheep and quiet with no hastles stay here.

while this is no 4 star hotel. The staff was friendly we had no issues and it was quiet. if you are looking for cheep and quiet with no hastles stay here.

The staff was friendly and helpful. It’s just an older place so can’t expect something super nice. The room wasn’t bad. Served its purpose. Unfortunately I did see a roach upon arrival in my room.

I really liked how friendly the staff was!! My 3 children and I stayed for 2 weeks and they actually had conversations with us. They let us know that if we needed anything to not hesitate. It felt like they actually meant it, some places you can just feel the attitude of not actually caring for the guests. NOT HERE, It was an awesome stay we enjoyed ourselves, and had good conversations!! My kid's and I will definitely be going back for another stay 😊😁