โรงแรมเรอเนซองซ์ มีโดว์แลนด์ส

No coffee in the lobby. I find that strange for a hotel

The first room we checked into was spacious and very clean — we were impressed. However, the toilet kept making loud refill noises every few minutes. I reported it, and we waited over 20 minutes while someone tried to fix it, but it wasn’t resolved. It was already almost 11pm, and our kids were tired and still hadn’t showered, so we asked to switch rooms. The second room had more issues — the toilet wouldn’t flush and the bedside lamp didn’t work. I asked to change again, but the front desk staff seemed unhappy and said, “We’re not supposed to switch the room” and “You didn’t even let the guy try to fix it,” even though we already had. The third room was smaller but finally everything worked, so we just settled in. Overall, it was a stressful and exhausting experience at the end of a long day.

I love the balcony so peaceful at night comfortable bed i needed a goodnight sleep

Pleasant Hotel, clean and renovated

Great for business travel

Good location.

El área de Limpieza debe tener más delicadeza en las habitaciones , al llegar estaba sucia llena de polvo y dulces en suelo muy desagradable.

We have stayed here many times since we have family in Rutherford. Everytime we have felt safe, comfortable, and close to everything. The staff has always been very respectful and quick to answer any questions.

Good convenient location, nice stuff, nice room, good amenities, great bed and pillows

Was good

great

. .

The beds were very comfortable the food a little pricey but good would come back again

Our experiences begin with a remote that we could not find in the room. They ended up bringing a new one to our room. Then the toilet ran all night. The handle was broken and often times got stuck in the flush position then at 530am the fire alarm in the room went off. However, it didnt go off in the whole hotel just in our room. When we brought the concerns to the front they stated they could not refund us for the stay because we booked with a 3rd party.

Auto check in didn’t work but in person check in was easy.

Hj

First let me say that the front desk and the lady that is over the breakfast on the 9th floor are amazing. Very sweet and gave great recommendations. As far as the room goes it could use some updates especially in the bathroom. The hotel should definitely invest in some NEW towels. All of our towels were worn so badly two were ripped. The housekeeping is what needs to be addressed. There is a middle aged black lady ,she is so unfriendly. She would never speak and everytime we asked her a question she would answer rudely. My daughter asked for towels?she stated “I don’t have any you have to call downstairs” while standing next to her cart full of towels. She was our housekeeper she did the bare minimum so that we could tell she was there. Overall the stay was cool, won’t be back to that location but it served our purpose. Get rid of that mean lady that cleans she doesn’t fit everyone else’s tone .

The hotel was nice and we went there to see a magician who was great. What I loved most was the niceness and professionalism of Stephen at the front desk. I’m really hoping I’m remembering his name, but he was great when we came in he helped us in the morning when we left. He was there so it’s nice to have that personalization. I would definitely stay at this hotel again.

Overall Great Service. Everybody is great on site. Highly Recommended!

This is exactly the experience I expected. Quick check in, enjoyed the ambiance of the dining facility and the staff were more than efficient; they were excellent. The room was quiet and the decor is “home spun”!