Hoi An Heart Villa

Rating is defo off. The place is clean, cheap and safe etc. The owner/manager is never, never, there. No-one is there actually, but son kids of the family. It's completely a soul-less place. Given that it's cheap, I normally wouldn't complain, but when the cleaning lady who effectively did everything in the house tried to charge me USD 45 for two bottles of water and 2 kg of laundry I just had enough ...

Property becoming run down. Whole place needs a good cleaning. A pleasant welcome but after that not interested. We had breakfast included but they weren't happy about that. No daily bottles of water supplied despite advertising it. A real shame. Our room was large and quite comfortable but again needed cleaning properly. Nice pool but area around quite dirty.

Vi har verkligen uppskattat vår tid här Hoi An och på Magnolia. Det rummet vi valde hade balkong med utsikt mot polen som var perfekt att ta ett morgon dopp i. Magnolia ligger en bit utanför staden men lånar ut cyklar gratis som man kan ta sig runt med. Läget är mycket bra om man vill utforska då det är raka vägen på en gata (ca 2km) till gammal stan och i princip raka vägen på en gata (ca 2km) till stranden, samt en massa annat av restauranger, marknader och dylikt att utforska i närområdet. Området är lugnare än "stadskärnan", men fortfarande inte helt dött och man kan få tag på mat å annat fram till runt 22 tiden. Det ingick ingen frukost på detta homestay, men det ligger ett café som erbjuder olika typer av frukost ca 1 minut undan, samt även andra butiker och restauranger, utagsautomat och välbehövliga grejer.

Had high hopes after reading the positive reviews. I feel that people have lowered their expectations because this is a “homestay” and the hosts are nice and attentive. We found most of what they had to say was apologies about what problems existed, which were numerous. Housekeeping only showed up once to clean our room during a 5 day stay, even after we asked multiple people for them to come by. You can tell that they never clean the high parts of the room or anything involving moving furniture, resulting in thick cobwebs and lots of dust. They frequently threw trash into the communal bike baskets. Laundry is double the rate of most other locations and they couldn’t provide this service as they did not have a dryer and it was raining (how do they wash towels/sheets?) Balcony doors not have a way to open/close once you are outside. Superior rooms do not have a water heater. Even on the day that we were the only people staying in the building, there was no hot water. Shower had poor water pressure. The 4 pool chairs are squished together, rusted, old, and you wouldn’t want to sit on them with your bare skin touching. There is only one dining table inside for guests to have breakfast if it rains. They provide a kettle and teapot, but no tea or coffee (even to purchase) despite there being a fully stocked mini bar and snacks. Other thoughtless touches. The owners clearly have no intention to improve upon.

Preis-/Leistungsverhältnis ist super mit vielen guten Tipps für Ausflüge mit dem Fahrrad.

Toller Aufenthalt. Klasse Gastgeber

Super Gastgeber. Toller Pool. Fährrader für umsonst.

We loved the friendly atmosphere surrounding this place. We got to meet and chat with a number of members of the family. (I noted they also picked up cues and left people alone who were, unlike us, not interested in engaging). They provided us with lots of useful local information. The location was a good mix of local and tourist oriented development and accommodation, with interesting walks nearby and a free bike. It was about 2.5k from the bridge at the far end of the old city (although closer to its periphery). It was also about 2.5 from Cao Dai Beach. The more distant An Bang (sp?) beach is more popular, especially since a storm took lots of the sand from Cao Dai away. That said, Cao Dai is still an attractive and, when we were there, much less crowded beach. I would recommend staying well out of the ancient town, while it is a stunning UNESCO site, as it is very commercial and locals there appeared on the whole to be much more money oriented. We left feeling that this place - Magnolia Gardens - was really special and hoping to be able to return one day. (Nearby - Dingo Cafe for great Western coffee and a chance to find out what is happening in the local expat scene).

Lovely people, lovely place. You are made really welcome at Magnolia. Highly recommended.

It was the best place we stayed at our 3 months travel in Asia. All was perfect, exceptionally staff, good food, really beautiful and clean rooms. The place is also really good placed, and you can borrow bicycles and then only 5 min away from the city and 10 from the beach!!! I would deffently go back to this place and recommend it to everyone I know!!! Can only say good thinks about this place!!!

Very nice room - comfortable bed, big bathtub, cozy balcony. The homestay is almost like a small hotel. The building and furnishings felt pretty new and in good condition. The staff were friendly but weren't able to give us any good recommendations for restaurants. We wanted to try local food at a local restaurant, and they only recommended Morning Glory and Banh Mi Phuong which seem to be the two most touristy places to eat in Hoi An. We asked if there was anything else they recommend and they just said there are many restaurants nearby but couldn't name one. The internet also stopped working during our stay and the staff just kind of shrugged and said it was working on their devices and they couldn't do anything to fix it. The breakfast was delicious - fresh eggs and bread. Yum! Highly recommend staying here but you might want to do your own research on local things to do/places to eat.

Estuvo muy bien! grans hospitalidad y servicio

Séjour idéal, bien situé à 20 minutes à pied du centre-ville. Personnel très attentionné. À recommander sans aucun doute.

By far this was the best place we have stayed on our travels Ruby and her husband Ly and their staff made us feel part of their family and couldn’t do enough for us

A pleasure to stay here. Ruby and her family were so friendly, welcoming and helpful. Some distance away from the old town but that was in some ways an advantage. Was given a room upgrade overlooking the pool. I will use this again on my next visit.

We stayed here for 16 days and did not regret it for one minute. The customer service was amazing and super friendly. We had our anniversary while staying here and they arranged a surprise personalized cake for us. If we had any queries they were always happy to help. It is a little distance from old town but you are provided with free bikes and it is easy to get around the town on them. We will definitely be back as this hotel suited all of our needs!

주인이 직접 운영하는 곳으로서 진심으로 대해주고 정말 친절했습니다. 조식은 간단했지만 먹을 만 했구요. 호이안 시내나 바닷가 까지는 약간 거리가 있어서 택시나 자전거를 이용해야 합니다. 2박 이상인 손님들에게 주인이 접 만든 음식으로 저녁 식사를 대접해 주었는데 음식도 맛있었고 다른 나라에서 온 여행객들과 함께 식사하면서 얘기 나눈 것도 좋은 추억이 되었습니다.

This is a wonderful homestay with a fantastic family. They are extremely service oriented and just super people. The facilities are good and prices are very good.

We stayed 5 nights here and it could not have been more amazing (I'd happily have stayed another 5!). Ngoc and her family are so warm and welcoming you will feel right at home the moment you walk through the door. We had two home made meals while we were there, which were probably the best Vietnamese food we had in over 2 weeks travelling in Vietnam. Also, our room was fantastic! It was new, very clean and spacious. The outside area has a new pool and is a great area to relax and have breakfast. The (new) free bikes were also a definite plus! We would come back in a heartbeat. We hope you all have a healthy and happy new year! Warm regards, Nadia and James (NZ).

Die Familie ist super freundlich. Der Zustand der Unterkunft war das beste, was wir in Vietnam gesehen haben.