First time staying at this hotel, and in Vail village. The hotel itself was really cute and the room was big. Loved the outside deck area which looked over the plaza and views of the mountain. Obviously the hotel is an older building but didn’t think about the lack of air conditioning in middle of summer heat, so made the mistake of requesting the top floor and thus did not sleep well (even with fans) due to the heat. The beds were very comfortable though. Michelle at front desk was very friendly and helpful. Getting to the hotel in a vehicle was a little tough, you drive down a pedestrian street, which is full of kids who don’t pay attention and run in front of your car, so wasn’t a fan of getting to and from hotel. Had to park off-premise because parking was full at hotel. But after checking-in/out, being able to walk everywhere and use public transportation was very easy and less stressful. Overall, it was a nice stay but it wasn’t the most easygoing experience. Really loved Vail though!

Musty smell in the lobby. Having to pay $70 for parking in the hotel other than that the room was beautiful and the staff is very friendly.

It is so fun to stay at a place that feels “old school” in the best ways but with modern amenities. Each room is different. The hotel is quaint and about as close to visiting Austria as you can while sitting in Colorado.

This Vail landmark appeals to returning guests who like the old-fashioned ambience. I booked it for 2 nights so I could attend the Vail Dance Festival. The lighting in my room was poor, and the bathroom door did not close all the way. Free breakfast was continental, with no hot options, very carb heavy. For the Hotel's reputation and the price per room, I felt it was a "meh" experience. Parking at the Hotel is $70 a day and nearby parking structure was $65. I was able to use the excellent town bus system to park 15 min away for only $35. I realize this is Vail, not the Hotel. Unloading the car of luggage and moving the car to nearby parking was a hassle. Once you are parked, don't move the car unless you absolutely have to.

Hotel was great and affordable for the location. Perfect location in the heart of Vail Village. Close to everything we wanted to do. Rooms were a little warm in the summer but with the box fan we were a little more comfortable. Maintenance was quick to fix the one issue we did have. Complimentary breakfast was great to have considering price of everything else nearby!! Would definitely book this hotel again.

We were going to arrive very late, and the staff was so accommodating to our circumstances. We felt very welcomed at the hotel!

Heart of Vail, need I say more. Parking overnight is a steep $60/night. The City should waive the parking fees for those staying in hotels.

Very unprofessional front desk receptionist. Rude, checking out I had to wait for the lady to get off her personal phone call. Very difficult to find the hotel, no signs directing us. No AC in our room on a very hot day. Freaking ghetto place, over priced

charming, comfortable, convenient

Great location!!

Excellent location. Very friendly staff.

The decor was attractive and European. There was no parking. It is difficult to drive to the luggage drop off location. No air conditioning.

I will never book with this hotel again! I had to have emergency surgery and ask for a refund OR to change our dates. I furnished them with a letter from my doctor. They refused both where the other hotels we had booked in Colorado refunded with no hesitation. Very rude staff/manager. Do not recommend.

This was a special place! One of the first hotels in Vail, it oozes charm and history with lots of memorabilia throughout of its dashing owner Pepi, once a world class skier. Just steps from the gondola, we stayed at a riverfront room and enjoyed our continental breakfast each day as well as perfect access to Vail’s shops. We met Pepi’s (deceased 2019) equally impressive and warm wife Sheika, who was co-founder and still hands on day - since its founding in 1964. Bonus: the Austrian hotel restaurant “Pepi’s” had the best veal sausages and gravy I’ve ever tasted, and the food was delicious! Beds and sheets were supremely comfortable and overall we loved feeling like we were in a small alpine hotel in the mountains of Austria. Not super fancy but full of charm and warmth and friendly service. We will definitely be back!

We stayed the night of July 5th and got a room on the street side. Never again! Bright lights through the curtain and noise til 3:00 in the morning. Would love to get a room on the creek side!

1. There is no AC at all and not mentioned in booking details, Room got to 80F first night. Had to leave deck door open 24hrs a day with a box fan blowing in to cool it off. 2. No lock on door from inside of room 3. Two full size beds with old mattresses that were very uncomfortable. Rolled to middle on both. 3. Lock on bathroom door broken 4. Had to walk half mile from car to hotel with luggage. 5. No parking provided or covered in room cost. Had to pay $75 for 24hrs in public parking half mile away. 6. Only two of three room lamps worked in room 7. No exhaust fan in bathroom. Room stinks bad after someone uses bathroom. 8. Only two upright dinner chairs to sit in 9. Room over garbage pickup for garbage trucks. Woke up to their noise every morning because deck door had to be left open since there is no AC. 10. No refrigerator for food/drinks

Love the European charm.

Great location… quaint, charming and clean

What a beautiful place to stay! Our room was spacious and comfortable. It was very clean and beautifully decorated! The restaurant (Pepi’s) was delicious! The area is gorgeous! Everything was in walking distance. We had a fabulous stay. We were here on our honeymoon 41 years ago, too.

We had a great stay and a great room with a big deck. It overlooked the slopes.