How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.airfrance.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).
• As an alternative, you can also book your new flight by calling Air France Indonesia Office at +62 21 2927 2222 (Monday – Saturday; 08:30 – 17:00 Jakarta time).

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed within 1 year after it is issued.
• The voucher can be used to book any Air France or KLM flights.
• After it is redeemed, the voucher’s value cannot be refunded.
• The voucher cannot be transferred to another person.
• The voucher cannot be bartered or sold. Doing so will render the voucher to be invalid.
• The voucher cannot be used for in-flight purchases (purchasing products and/or services during the flight).
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference using credit/debit card or bank transfer (credit card fee will apply).
• If the value of the new booking is lower than the voucher’s value, the remaining balance will be returned by Air France in the form of travel vouchers. This can only be done once.

How to Redeem Your Travel Credit Voucher

• You can use an Air Canada Travel Voucher to book your next flight on aircanada.com or a flight and hotel package to Mexico and the Caribbean only (excluding group reservations) on aircanadavacations.com
• If you would like to make a booking through your travel agent, please contact them directly.
• Once you receive your Air Canada Travel Voucher, please note that it may take up to three business days for the value of your voucher to appear. You can then use our helpful tool to the right to check your balance at any time.
• So how do you use your Air Canada Travel Voucher? Look under ‘Payment Summary’ on the payment page if you’re booking an Air Canada flight or making an Aeroplan flight redemption. If you’re booking a flight and hotel package to Mexico and the Caribbean (excluding group reservations) with Air Canada Vacations, look under ‘Payment Information’ on the payment page.
• For more information, review the terms and conditions below or visit our Cancellation Options page https://www.aircanada.com/ca/en/aco/home/fly/customer-support/travel-vouchers.html#/ 

Travel Credit Voucher Terms & Conditions

• Until the Air Canada Travel Voucher is fully redeemed, it can be used multiple times, is fully transferable and has no expiry date.
• The Air Canada Travel Voucher can be redeemed at aircanada.com, by calling Air Canada Reservations at 1-888-247-2262 (for international and other numbers, visit aircanada.com/othernumbers), through a travel agent, at aircanadavacations.com.or the Air Canada Vacations’ Reservations department at 1-866-529-2079 (for flight and hotel packages to Mexico and the Caribbean (excluding group reservations). For Aeroplan flight redemptions, you can book online or contact the Aeroplan Contact Centre at 1-800-361-5373.
• If the customer wishes to redeem an Air Canada Travel Voucher but applies a different currency, then the applicable rate of exchange will be based on the Reuters Currency Calculator at the date and time of redemption.
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• Due to system limitations, a maximum of two (2) forms of payment is permitted on a single booking at time of purchase. When purchasing a seat or travel option for an existing reservation, only one (1) form of payment can be accepted at time of purchase.
• The Air Canada Travel Voucher is not accepted as a payment method for bookings made via the Air Canada mobile app or for the payment of self-serve check-in options online.
• The Air Canada Travel Voucher cannot be redeemed at any airport locations, including airport counters or kiosks worldwide. Air Canada Travel Vouchers are not redeemable toward the purchase of Air Canada Flight Passes, group travel, Air Canada Cargo products and services, Air Canada Maple Leaf Club membership fees, or for the purchase of third-party products/services such as duty-free, Air Canada Bistro (e.g., food and beverages), hotel bookings, car rentals and/or travel insurance. Air Canada is not responsible for Air Canada Travel Vouchers that are undeliverable or not received due to inaccurate delivery information, including but not limited to an incorrect or inexistent email address. In order to ensure that delivery information has been entered accurately, we recommend that customers review all details provided.
• The Air Canada Travel Voucher holder acknowledges and agrees that Air Canada reserves the right to modify the present Terms and Conditions at any time. Air Canada will notify you (the holder of the Air Canada Travel Voucher) of any changes by posting an updated version of the Terms and Conditions on aircanada.com. It is the customer’s responsibility to regularly review these Terms and Conditions.
• If your Air Canada Travel Voucher has been lost, stolen, damaged or destroyed, please contact Customer Relations.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to one of Lion Air branch offices listed in http://www.lionair.co.id/en/contact-us/branch-locations
• Make sure to bring your identification document (KTP or passport) and your voucher code when booking the new flight.
• The additional flight services (e.g. baggage, seat selection) you have purchased for the original booking (if any) will be applied to the new booking.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed by the person whose name is listed above (“Passenger name”).
• The voucher can be used to book any flights operated by Lion Group (Lion Air, Batik Air, and Wings Air).
• The voucher can be used to book a new flight with a different route from the original flight.
• The voucher can be used for a different passenger than the original booking.
• Voucher value does not include additional flight services (e.g. baggage, seat selection) purchased for the original booking. However, the same services will be applied to the new booking.
• If you have selected a seat number in your original booking, Lion Air will try to assign the same seat for your new booking. However, this is not guaranteed and will be based on availability.
• Lion Air might ask you to present the booking confirmation for the additional flight services purchased for the original booking.
• Any value not redeemed in the booking will be lost.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, please go to https://www.bangkokair.com/request-voucher-redemption 
• Make sure to have your voucher code when booking your new flight.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher is valid for one year after it is issued. After that, it can no longer be used or refunded.
• The voucher can only be redeemed once. If the value of the new booking is lower than the voucher’s value, the remaining balance will be lost.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference.
• The voucher is issued in the name of the passenger in the original booking. It cannot be transferred to another person.
• For the complete terms and conditions, please visit Bangkok Airways official website (https://www.bangkokair.com/request-travel-voucher).

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, go to www.cebupacificair.com
• Enter your flight details and select your new flight. Then, fill in your passenger details.
• When you reach the payment page, select Travel Fund as payment method.
• Enter your Travel Fund’s booking reference number (“Voucher code”) and click Use Travel Fund
• Click Pay Now to confirm your booking.

Travel Credit Voucher Terms & Conditions

• This voucher is only valid for the passenger(s) listed in the original booking.
• The voucher can be used to book any Cebu Pacific domestic or international flights.
• This voucher cannot be combined with another voucher/Travel Fund.
• If the value of the new booking is higher than the voucher’s value, customers can pay the difference using a credit/debit card or other available payment options.
• If the value of the new booking is lower than the voucher’s value, the remaining balance can be used to book another Cebu Pacific flight. To check your remaining balance, go to https://bit.ly/CEBmanageflight.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, please contact Call Center Cebgo, as listed in https://www.cebupacificair.com/pages/about/talk-to-us  
• Make sure to have your voucher code when booking your new flight.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed before the expiry date.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference.
• For the complete terms and conditions, please contact Cebgo Airlines directly.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to one of Citilink Sales Offices as listed in https://www.citilink.co.id/en/sales-office, or Citilink Ticket Counters at the airport.
• Make sure to bring your official identification document (KTP, SIM, passport) and voucher code.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• This voucher can only be redeemed by the passenger(s) listed in the original booking.
• This voucher cannot be sold or transferred to another person.
• For the complete terms and conditions, please contact Citilink directly.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below for extending your travel credit :

• Request for the extension before your travel credits expire.
• Go to your local Garuda Indonesia office or contact them via their contact centers.
• Request for the extension by informing the name, code, value, and original expiration date listed in your travel credits voucher.
• Make sure the requester is the same with the name in the voucher.

Travel Credit Voucher Terms & Conditions

• The voucher is not refundable.
• If the name of the new passenger is different from the name on the voucher, the person whose name is listed on the voucher must provide a letter of attorney and their identity card.
• The voucher can be used for all products and services directly provided by Garuda Indonesia, except for transactions made during the flight (in-flight) and at the airport until 31 December 2023 for travel until 31 December 2023 (complete)
• Travel voucher (EMD voucher) which already issued before 31 December 2022, can be extended and redeemed for all GA products until 31 December 2023 for travel until 31 December 2023 (complete). The extension must be requested before the voucher’s original expiration date.
• The extension is only applicable to unused vouchers.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.jetstar.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The contact person for your new booking must be the same as your original booking.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• The voucher must be redeemed before the expiry date.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.jetstar.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The contact person for your new booking must be the same as your original booking.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• The voucher must be redeemed before the expiry date.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.jetstar.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The contact person for your new booking must be the same as your original booking.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• The voucher must be redeemed before the expiry date.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.kenya-airways.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).
• As an alternative, you can also book your new flight by calling Kenya Airways ticket offices in your country, as listed in http://www.kenya-airways.com/contacts/.

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed within 1 year after it is issued.
• The voucher can be used to book any Kenya Airways flights.
• After it is redeemed, the voucher’s value cannot be refunded.
• The voucher cannot be transferred to another person.
• The voucher cannot be bartered or sold. Doing so will render the voucher to be invalid.
• The voucher cannot be used for in-flight purchases (purchasing products and/or services during the flight).
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference using credit/debit card or bank transfer (credit card fee will apply).
• If the value of the new booking is lower than the voucher’s value, the remaining balance will be returned by Kenya Airways in the form of travel vouchers. This can only be done once.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.klm.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).
• As an alternative, you can also book your new flight by calling KLM ticket offices in your country, as listed in http://www.klm.com.

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed within 1 year after it is issued.
• The voucher can be used to book any KLM or Air France flights.
• After it is redeemed, the voucher’s value cannot be refunded.
• The voucher cannot be transferred to another person.
• The voucher cannot be bartered or sold. Doing so will render the voucher to be invalid.
• The voucher cannot be used for in-flight purchases (purchasing products and/or services during the flight).
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference using credit/debit card or bank transfer (credit card fee will apply).
• If the value of the new booking is lower than the voucher’s value, the remaining balance will be returned by KLM in the form of travel vouchers. This can only be done once.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to one of Lion Air branch offices listed in http://www.lionair.co.id/en/contact-us/branch-locations
• Make sure to bring your identification document (KTP or passport) and your voucher code when booking the new flight.
• The additional flight services (e.g. baggage, seat selection) you have purchased for the original booking (if any) will be applied to the new booking.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed by the person whose name is listed above (“Passenger name”).
• The voucher can be used to book any flights operated by Lion Group (Lion Air, Batik Air, and Wings Air).
• The voucher can be used to book a new flight with a different route from the original flight.
• The voucher can be used for a different passenger than the original booking.
• Voucher value does not include additional flight services (e.g. baggage, seat selection) purchased for the original booking. However, the same services will be applied to the new booking.
• If you have selected a seat number in your original booking, Lion Air will try to assign the same seat for your new booking. However, this is not guaranteed and will be based on availability.
• Lion Air might ask you to present the booking confirmation for the additional flight services purchased for the original booking.
• Any value not redeemed in the booking will be lost.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below :

• To book your new flight, please call one of Malaysia Airlines Contact Center as listed in https://www.malaysiaairlines.com/id/id/help.html 
• Make sure to have your voucher code when booking your new flight.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• Re-booking must be on and before the 30th June 2022
• All travels must be completed by 31st December 2022
• The travel voucher will be forfeited once expired and no further extension is allowed.
• The voucher is non-transferable and used as a form of payment for future travel on Malaysia Airlines flights only.
• The travel voucher will be re-booked by MH Ticketing Office or MH Call Center via https://www.malaysiaairlines.com/my/en/help.html 
• In the event whereby your ticket is more than the voucher content, you may pay the difference with credit card.
• Reroute is permitted upon rebooking
• In the case where the fare is less than the voucher amount, the remaining amount is forfeited.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://wwww.malindoair.com to book your new flight.
• Fill in your flight route and date. Your new departure date must be within 1 year after your original flight.
• Enter your voucher code in the PROMO box before clicking SEARCH.
• Select your new flight and fill in the passenger details.
• The name on the voucher must be listed as a passenger or the contact person.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed by the person whose name is listed above (“Passenger name”).
• The voucher can be used to book a new flight with a different route from the original flight.
• The departure date of your new flight must be within 1 year after your original flight.
• Any remaining value not redeemed in the new booking will be lost.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, send an email to bkk.resvn@maiair.com or sontaya@maiair.com, or call Myanmar Airways International at (+66) 02-338-7488 (ext. 8158, 8155, 8154).
• State your voucher code and your new flight details in the email.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can be redeemed to book Myanmar Airways International flight tickets and ancillary services directly provided by Myanmar Airways International.
• The voucher cannot be transferred to another person.
• If the value of the new booking is lower than the voucher’s value, any value not redeemed will be lost.
• For the complete terms and conditions, please contact Myanmar Airways International via email to bkk.resvn@maiair.com or sontaya@maiair.com, or by phone at (+66) 02-338-7488 (ext. 8158, 8155, 8154).

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to one of Sriwijaya Air Group’s Sales Offices as listed in http://www.sriwijayaair.co.id/new/aboutus/offices.
• Make sure to have your voucher code when booking your new flight.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one transaction.
• Any value not redeemed in the transaction will be lost.
• If the transaction amount is higher than the voucher’s value, customer must pay the difference.
• After it is redeemed, the voucher will not be refundable.
• The voucher is valid to pay for NAM Air flight tickets, rescheduling charges, prepaid baggage, and seat selection service.
• There is no minimum transaction for redeeming the voucher.
• The voucher cannot be combined with other vouchers or promotions.
• The voucher cannot be exchanged for cash.
• The safety and security of this distributed voucher is the sole responsibility of the customer.
• Traveloka nor the airline must not be held liable for any misuse or any act of misconduct related to the distributed voucher.
• NAM Air reserves the right to cancel the voucher or to void the transaction if customers are identified to have misused the coupon.
• For the complete terms and conditions, please call NAM Air Call Center at 021-292 79 777 or 0804 1777 777.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, call Nok Air at 1318 (Thailand Call Center) or +662-088-8955 (International Call Center).
• Make sure to have your voucher code (original PNR code) when booking the new flight.
• The additional flight services (e.g. baggage, meal) you have purchased for the original booking (if any) will be applied to the new booking.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed by the person whose name is listed above (“Passenger name”).
• The voucher cannot be transferred to another person.
• The voucher can only be redeemed in one transaction.
• Any value not redeemed in the transaction will be lost.
• The new flight date must be within 365 days of the original departure date.
• Voucher value does not include additional flight services (e.g. baggage, meal) purchased for the original booking. However, the same services will be applied to the new booking.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.jetstar.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The contact person for your new booking must be the same as your original booking.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• The voucher must be redeemed before the expiry date.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, contact Philippine Airlines at one of the following phone numbers or email addresses.
• State your voucher code and your new flight details.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).
• As an alternative, you can also book your new flight by going to a Philippine Airlines Ticket Sales Office in Jakarta and Denpasar.
• Indonesia info-id@philippineairlines-id.com (+62-21-30015757 / +62-21-30015758)
• Malaysia prkulsales@pal.com.ph (+603-21813988 / +603-21816988)
• Singapore tktoffice_sin@pal.com.ph (+65 63361611 / +65 63361540)
• Thailand ticket@palbkk.com (+662 633 5713 / +662 633 5714)
• Vietnam hanpr@pal.com.ph ((+84-24) 3633 1775)
• Philippines (+632-88558888)

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed within 1 year after it is issued.
• The voucher can be used to book Philippine Airlines flight tickets, prepaid baggage, and seat selection service.
• The voucher cannot be transferred to another person.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference using credit cards or cash.
• If the value of the new booking is lower than the voucher’s value, the remaining balance can be used to pay for another passenger’s ticket (a different itinerary is allowed). However, the transactions must be done at the same time, in the same booking channel, and with the same Philippine Airlines’s handling agent.
• For the complete terms and conditions, please contact Philippine Airlines Ticket Offices as listed in http://www.philippineairlines.com/en/aboutus/contactus.

Travel Voucher Philippine Airlines Extension Validity

• Philippine Airlines is extending the period of your Travel Credit’s validity for another 12 months. Therefore, if you have not used your Travel Credit, you are able to use them within that period.
• To request an extension of your voucher’s validity, you may contact the Philippine Airlines Authorized Ticketing Office seven (7) days before the expiration date. Any requests made beyond the expiration date will not be accepted.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, go to one of Qatar Airways offices or call Qatar Airways Call Center as listed in http://www.qatarairways.com/id-id/worldwide-offices.html
• Make sure to have your voucher code when booking your new flight.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• Your new flight date must be within 1 year after the voucher is issued.
• The voucher is only valid for the ticket price and ancillary services directly provided by Qatar Airways.
• The voucher cannot be transferred to another person.
• If the value of the new booking is lower than the voucher’s value, Qatar Airways will issue a new voucher for the remaining balance.
• For more information, please go to http://qatarairways.zendesk.com/hc/en-us

How To Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.flyscoot.com/ to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The name on the voucher must be listed as a passenger or the contact person.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• Vouchers may not be exchanged for cash.
• The voucher must be redeemed before the expiry date.
• Bookings made with the voucher are not eligible for frequent flyer mileage.
• Vouchers cannot be used in conjunction with any other upgrade awards from the frequent flyer program.
• Bookings made with the voucher may not be changed, canceled, or refunded.
• The voucher is only valid for the ticket price, airport/government taxes, and ancillary services directly provided by Scoot. The voucher is not applicable for third-party services (e.g. travel insurance, hotel packages, car rentals).

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to one of Sriwijaya Air Group’s Sales Offices as listed in http://www.sriwijayaair.co.id/new/aboutus/offices.
• Make sure to have your voucher code when booking your new flight.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one transaction.
• Any value not redeemed in the transaction will be lost.
• If the transaction amount is higher than the voucher’s value, customer must pay the difference.
• After it is redeemed, the voucher will not be refundable.
• The voucher is valid to pay for Sriwijaya Air flight tickets, rescheduling charges, prepaid baggage, and seat selection service.
• There is no minimum transaction for redeeming the voucher.
• The voucher cannot be combined with other vouchers or promotions.
• The voucher cannot be exchanged for cash.
• The safety and security of this distributed voucher is the sole responsibility of the customer.
• Traveloka nor the airline must not be held liable for any misuse or any act of misconduct related to the distributed voucher.
• Sriwijaya Air reserves the right to cancel the voucher or to void the transaction if customers are identified to have misused the coupon.
• For the complete terms and conditions, please call Sriwijaya Air Call Center at 021-292 79 777 or 0804 1777 777.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, send an email to jkt.reservation@thaiairways.com.
• State your voucher code and your new flight details in the email.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).
• As an alternative, you can also book your new flight by going to a Thai Airways Ticket Sales Office in your country.

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed within 1 year after it is issued.
• The voucher can be used to book any Thai Airways or Thai Smile flight.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference.
• The voucher can be transferred to another person, as long as they are able to present an official written statement from the person whose name is listed above (“Passenger name”).
• For the complete terms and conditions, please contact Thai Airways Ticket Offices as listed in http://www.thaiairways.com/en/contact_us/index.page.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, call Thai Lion Air at:
  • Thailand: +66 2 529 9999
  • Indonesia: (+6280) 4177 8899 or (+6221) 6379 8000
  • Vietnam: +84 24 3633 1773
• Make sure to have your voucher code (original PNR code) when booking the new flight.
• The additional flight services (e.g. baggage, meal) you have purchased for the original booking (if any) will be applied to the new booking.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can be redeemed for any flights operated by Thai Lion Air.
• The voucher is only valid for passengers listed in the original booking.
• The voucher cannot be transferred to another person.
• The voucher can only be redeemed in one transaction.
• Any value not redeemed in the transaction will be lost.
• Voucher amount does not include additional flight services (e.g. baggage, meal) purchased for the original booking. However, the same services will be applied to the new booking.
• The final amount of the voucher is determined in Thai Lion Air’s full discretion.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below:

• Book your new flight directly from Thai Smile by filling in this form (click here).
• Booking must be made at the latest 3 working days before your departure.
• Make sure to have your voucher code when booking your new flight.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• Booking using this voucher must be made at the latest 3 working days before the departure.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference with a debit or credit card.
• If the value of the new booking is lower than the voucher’s value, the remaining balance can be used to book for another Thai Smile flight.
• The voucher can be transferred to another person.
• For the complete terms and conditions, please contact Thai Smile via email

Travel Credit Voucher Terms & Conditions

• If the balance or full amount is not utilized within 180 days, the amount is forfeited.
• New reservation could be in any passenger name.
• The new reservation shall be made via website skyfun.vietjetair.com and select payment method as Hold Ticket.
• After making new reservation, please contact Call Center 02 089 1909 / Email vz.support@vietjetair.com, / or Line official > Credit Shell at least 7 days prior to the departure date.
• If the total amount of payment is less than the total amount of credit shell, after deduction on the system, the balance on credit shell account is available for the next payment.
• If the total amount of payment exceeds the total amount of credit shell, the differences and handling fee shall be paid at Airport Ticketing Offices or Call Center 02 089 1909
• Other services such as baggage, meal or seat assignment can only be paid by credit shell account when they are booked at the same time with tickets.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Since the Tigerair Australia brand has been discontinued, you can use your travel credits to book a flight with Tigerair’s parent company, Virgin Australia.
• To book your new flight, please call Virgin Australia Contact Center as listed in https://www.virginaustralia.com/au/en/help/contact-us/ 
• Make sure to have your voucher code when booking your new flight.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed before the expiry date.
• Your new departure date must be no later than 30 June 2023.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference.
• If the value of the new booking is lower than the voucher’s value, the remaining balance can be used to book another Virgin Australia flight will be lost.
• The voucher is applicable for selected fares on all flights operated by Virgin Australia, as well as selected flights operated to and from Brisbane by Alliance Airlines for Virgin Australia.
• The voucher is valid for Economy and Business class bookings.
• The voucher is valid for any passengers (not limited to passengers in the original booking).
• For the complete terms and conditions, please visit Virgin Australia official website (https://travel.virginaustralia.com/au/coronavirus-update/future-flight-credits) or contact Virgin Australia directly.

How To Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.flyscoot.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The name on the voucher must be listed as a passenger or the contact person.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• Vouchers may not be exchanged for cash.
• The voucher must be redeemed before the expiry date.
• Bookings made with the voucher are not eligible for frequent flyer mileage.
• Vouchers cannot be used in conjunction with any other upgrade awards from the frequent flyer program.
• Bookings made with the voucher may not be changed, canceled, or refunded.
• The voucher is only valid for the ticket price, airport/government taxes, and ancillary services directly provided by Scoot. The voucher is not applicable for third-party services (e.g. travel insurance, hotel packages, car rentals).

How to use your refund reservation (Travel Credit): 

Step 1: Log in to your account on Traveloka. Book a new ticket of VietJet Air on Traveloka app or web browser but DO NOT pay (input full information on the new booking code, choose the payment method as bank transfer, butdo not pay). 

Step 2: Within the payment limit time of new booking code, please contact Traveloka (via message or email channel - encourage to contact immediately after having the new booking code),provide the new booking code and the old booking code which has been refunded as travel credit before. 

Step 3: After receiving the information you provide, Traveloka will respond to you about the process of issuing a new ticket. 

Terms and Conditions to note when requesting to use refund reservation (Travel Credit):

1. Please refer to the flight schedule on Traveloka homepage or Traveloka app to know more about VietJet Air’s operating schedule before proceeding to book a new booking code.
2. For the new booking code, please do not use the discount code, Traveloka points or add other utilities for the trip (including: Chubb Travel Protection, Flight Delay Insurance, Chubb Baggage Protection, Refund Guarantee program, meal, checked baggage or seat). However, after the new BID is redeemed with travel credit and issued successfully, customers can contact Traveloka Customer Care to support the request of adding meal, checked baggage or seat.).
3. Requests to use Travel Credit must be sent before 3 days compared to the expected flight date or expiration date (depending on which date comes first).
4. Travel Credit can be used to book flights with different itineraries from the original booking, which customers must contact Traveloka Customer Care.
5. Travel Credit can not be transferred to other customers (only support using reservation for passengers on the original ticket according to Vietjet Air policy).
6. Travel Credit is used multiple times until it runs out of value or expiry date.
7. If the value of the new Booking Code is higher than the remaining value of the Travel Credit, you must pay the difference.
8. The final amount of Travel Credit is determined by information from VietJet Air.

How to use your refund reservation (Travel Credit):

Step 1: Please refer to the flight schedule on Traveloka homepage or Traveloka app to learn more about Vietnam Airlines’ operating schedule.

Step 2: After finding a suitable flight, please contact Traveloka (via message or email) and provide the following information for assistance:

• Booking code which was refunded previously:

• Travel credit code (EMD voucher):

• New flight time:

• Passenger name:

Terms and Conditions for requesting to use refund reservation (Travel Credit):

1. Travel Credit can only be redeemed in one booking. After redemption, the value of the Travel Credit can not be refunded.
2. Travel Credit can not be transferred to other customers (only support using reservation for passengers on the original ticket according to Vietnam Airlines policy).
3. Travel Credit is used to book Vietnam Airlines flights and ancillary services provided directly by Vietnam Airlines.
4. If the value of the new Booking Code is higher than the remaining value of Travel Credit, you must pay the difference. If the value of the new Booking Code is lower than the value of Travel Credit, the remaining balance can not be used further.
   

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, please call Virgin Australia Contact Center as listed in https://www.virginaustralia.com/au/en/help/contact-us/ 
• Make sure to have your voucher code when booking your new flight.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed before the expiry date.
• Your new departure date must be no later than 30 June 2023.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference.
• If the value of the new booking is lower than the voucher’s value, the remaining balance can be used to book another Virgin Australia flight will be lost.
• The voucher is applicable for selected fares on all flights operated by Virgin Australia, as well as selected flights operated to and from Brisbane by Alliance Airlines for Virgin Australia.
• The voucher is valid for Economy and Business class bookings.
• The voucher is valid for any passengers (not limited to passengers in the original booking).
• For the complete terms and conditions, please visit Virgin Australia official website (https://travel.virginaustralia.com/au/coronavirus-update/future-flight-credits) or contact Virgin Australia directly.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to one of Lion Air branch offices listed in http://www.lionair.co.id/en/contact-us/branch-locations
• Make sure to bring your identification document (KTP or passport) and your voucher code when booking the new flight.
• The additional flight services (e.g. baggage, seat selection) you have purchased for the original booking (if any) will be applied to the new booking.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed by the person whose name is listed above (“Passenger name”).
• The voucher can be used to book any flights operated by Lion Group (Lion Air, Batik Air, and Wings Air).
• The voucher can be used to book a new flight with a different route from the original flight.
• The voucher can be used for a different passenger than the original booking.
• Voucher value does not include additional flight services (e.g. baggage, seat selection) purchased for the original booking. However, the same services will be applied to the new booking.
• If you have selected a seat number in your original booking, Lion Air will try to assign the same seat for your new booking. However, this is not guaranteed and will be based on availability.
• Lion Air might ask you to present the booking confirmation for the additional flight services purchased for the original booking.
• Any value not redeemed in the booking will be lost.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, send an email to booking@expressair.co.id, at the latest 7 days before your new flight date.
• In the email, state your voucher code and your new flight details, and attach a copy of the passenger’s official ID (KTP/KITAS).
• After sending the email, call Xpress Air at 0811-9701-0300 for further confirmation about your new booking. Please call on Monday – Friday, between 07:30 – 16:00 WIB.
• If the price of your new flight is higher than the voucher’s value, you need to pay for the difference via transfer to PT Travel Express Aviation Services, Mandiri Bank Account No. 102.006.100.000.3.
• Send your proof of transfer via email to booking@expressair.co.id.
• Once your payment has been verified, your new e-ticket will be sent to you via email.

Travel Credit Voucher Terms & Conditions

• To book a flight using the voucher, the booking must be made at the latest seven (7) days before the departure date.
• The voucher must be redeemed within 1 year after it is issued.
• The voucher can only be redeemed in one booking. Once redeemed, the value of the voucher cannot be refunded.
• The voucher can be used to book any Xpress Air flights.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference via bank transfer.
• If the value of the new booking is lower than the voucher’s value, the remaining balance will be lost.
• The voucher can be transferred to another person by providing a letter of attorney (surat kuasa), official ID (KTP), and Family Certificate (Kartu Keluarga) when redeeming the voucher.
• For the complete terms and conditions, please contact Xpress Air via email to booking@expressair.co.id or send a message via WhatsApp to 0811-9701-0300.