Overall Ratings & Reviews MainStay Suites Pittsburgh Airport

The kitchenette is great with utensils and dishes provided. Breakfast has limited meat or eggless options such as no potato wedges or baked potatoes or fruits. The sofa beds weren't comfortable. Cleaning services may be improved from once a week to may be alternate day.

The free breakfast was inedible. The place was dirty. There were quite a few sketchy characters hanging around. I would never stay here again.

We encounter a few cleanliness issues in the hotel room (dried blood on the sheets) and when we approached the front desk about changing the sheets we were told we had would have them taken care of. We returned that night to have nothing changed. Room service is only provided once during a 3 night stay which is fine but we stayed for 3 nights and didn’t receive a service once (even after we requested the sheets be changed). Despite all this, I would have left a more positive review but the front desk night crew was very defensive about us asking to have sheets changed (even went and insinuated it was our fault since the sheets were the same ones we had since we checked in). I don’t recommend staying here.

Not very clean. The door had something smeared on it. The room just didn't look clean. The staff wasn't nice the person in the dining area had an attitude. A bag of trash stayed in the hallway from Friday- Sunday..

Whatever cleaning products are used the room has a very strong sharp odor. Gets in clothes etc. bathroom needs better cleaning. Tv had chip missing out of screen. For such highly rated property was disappointing

Was freezing furnace did not work an I had a baby and 2 young children in there

Got there 3 hrs early and asked for early check in and they gave it to me no issue, my room was just the furthest room in the hotel. Couch in the suite room was really stiff and outdated but everything else was nice. Was clean, water pressure was good.

Did not care for much. fold out couch was a wiry cot with no pillows or sheets. Bed linens had stains. Room was way smaller than expected with an odor. Outdated. Tried to stay out of room on the trip as much as possible. Fitness center was a broken water cooler and a treadmill. Breakfast was not good (bordering on inedible) and the coffee machine was broke. waffle was the only safe thing. Will never go back. ever

Quwana checked us in and was very friendly and quick. We only stayed for 1 night, but we would definitely be back if we ever find ourselves in Pittsburgh again.

Comfortable one night stay after a wedding

We had a quick getaway for a Steelers game. Great location for the price. It's a bit away from the city but it's worth the drive to save the money. Direct access to highway and city area. Clean, comfortable, would stay there again.

Very nice clean room, great staff, price was good. Would recommend.

Convenient to airport and not far from major attractions.

Excellent Amenties

My overall experience is average. It’s not weekend and not holiday/vacation time, but I feel the room is overpriced. The carpet in the room is not clean and smelling.

Satisfied

Pictures are deceiving, extremely small. Pull out bed is like sleeping on the frame… the mattress is non-existent. They had no sheet, had to go back to front desk. Then no pillow for pull out bed. Would not stay there again.

Avoid this hotel. In disrepair. Cabinet doors hanging from hinges, beat up furniture. The fold out saga bed is disgusting, but we needed to use. Unfriendly staff, disinterested. Expensive.

A stage property at best. We weren’t at our hotel much but it served its purpose. Stayed 3 nights and never got clean towels.

Rosa at checkin was very nice. Room was fine. However internet didn’t work until close to 9 pm. Worst part was room never got below 75 degrees. Wall stat was set down to 66 but air conditioning was obviously having a bad day. Was very uncomfortable.