Overall Ratings & Reviews Planet Holiday Hotel & Residence

Good hotel, recommended for honeymoon

Good response, comfortable, safe, and enjoyable.

It's the best. I've stayed here several times, and everything has been great. My family and kids really enjoyed it yesterday. The food is also delicious.

Absolutely fantastic. The service, from the receptionist to the other staff, is excellent. They're very helpful and friendly. Best of luck!

the staff s didn't check if the room was accupied by guest...shock to see someone in the room naked

Very good very good very good

friendly staff.. various breakfast menus

AS USUAL...ROOM. SPACIOUS .. COMFORT ..ALL OK ..JUST DUN LIKE THE POLICY. THE GO FOOD MAN. MUST SEND THE FOOD TO BACK DOOR. . EVEN 5 STARS ALSO DUN MIND SEND TO FRONT LOBBY . . DUN SET UP THOSE NONSENSE RULES. TAKE CARE YOUR QUALITY OF HOTEL . YOUR INTERNET STILLL VERY FAR AWAY FROM STABIL QUALITY ..YOUR WATCH ONE YOUTUBE SHORT CLIP. 30 MINUTE. IMAGINE. 30 MINUTE SHORT CLIP U GET BUFFERING 6-7 TIMES.

guys .. come to batam..stay here.. no where else. Spacious room . price affordable.. CHIN HO LIAO... THUMBS UP ..

The last complaint I made, they have changed the attitude. Well, all good now this hotel... 5 stars for you... Front desk Chinese gentleman. I didn't take down your name. You are very, very good attitude. Thank you. Keep it up.

Okay, they have made a change now. Doing good now, no more problem. Internet is fast now. Toilet no more leaking. All doing good now. Thanks to the management.

Ok. They have made a change now. Doing good now. No more problem. Internet is fast now. Toilet no more leaking. All doing good now. Thanks to the management.

Okay, they have made a change now. Doing good now, no more problem. Internet is fast now. Toilet no more leaking. All doing good now. Thanks to the management.

NVER LEARN FROM THE MISTAKE AFTER A YEAR CAME BACK STILL THE SAME. . 1) TOILET LEAKING . AND ALL THOSE WATER NOT WORKING GOOD. U CAN STILL SEE YOUR WASTE ALL OVER THERE. DISGUSTING 2) I EXTEND 2ND NIGHT DUE TO MY USUALL HOTEL HARMONI SUITE IS FULL . I EXTEND 9AM ON THE 22/07/2025 . I WENT OUT BREAKFEAST. CAME BACK AT 10:40AM.. - 1HOUR 40 MINUTE CAME BACK AND COMPLAINT. HAVENT MAKE UP THE ROOM . I WENT DOWN LOBBY. SIT THERE . AFTER COMPLAINT I SIT AT LOBBY UNTIL. 11:20 . NO RECEPTIONIST IS BORDER TO UPDATE IS IT DONE OR NOT. . THEY LAUGH AND CHAT AT THE COUNTER HAVE THEIR OWN SWEET TIME. *TO MANAGEMENT U SHOULD FIRE THEM ALL UP * VERY VERY RUBBISH SERVICE.

Always stay here and never disappointed 🥰

Our 4th wedding anniversary experience at Planet Holiday was very satisfying,, 😍

The staff was very friendly and the room was clean. The room was very comfortable, and I was really satisfied with my stay. Thank you so much! 👍

Nice hotel, friendly staff, good facilities

I left my Dior lipstick, which I clearly remember and it was on the round table in the room. But when I called the hotel, they said there was nothing left behind. Very disappointed. Even though I'm a regular customer. There were also some staff who were not friendly.

Next time I'll come here again with my wife, I won't get bored at all