The hotel staff were very friendly and smiling throughout, from the receptionist and security guards to the hotel employees we passed in the hallways and in the elevators. This made our stay comfortable. The pool area is indoor.
Upon check-in, there was a welcome drink, but I noticed there were no clean glasses available. They were all used by guests and not immediately cleaned by the FNB. I think this is a small detail that needs to be addressed, as welcome drinks are important for guests.
Please add more variety to the breakfast menu. When we had breakfast at 8 a.m., several food stalls were empty, so we had to wait for refills.
The room area was quite clean, but I stayed in rooms 912 and 914. In room 912, the water from the shower wouldn't drain directly. For some reason, I don't think the bathroom dryer was working properly, so I had to wait a long time for the bathroom floor to dry, so I didn't worry about slippery water when using the sink. I also mentioned this to the receptionist upon check-out.
The reason we chose this hotel was its proximity to Malioboro Plaza and other souvenir shops in Malioboro, saving us a lot of time on sightseeing trips with our family (with two small children).