8.3
Very Good
From 718 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.6

Location

8.6

Service and Facilites

8.3

People often mention about Kristal Hotel Kupang
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Hotel Area (24)
Staff Friendliness (23)
Room Space (22)
Bedroom (22)
Family Friendly (21)
Ambiance (21)
Distance to City Center (20)
Surroundings (20)
Accessibility (20)
Variety (19)
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Traveler Reviews Kristal Hotel Kupang

Number of reviews per page
20
40
Customer reviews
C***z
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Here is a short review of a great hotel: "A very satisfying hotel for a family vacation! During my stay, I felt very comfortable and relaxed. Ambiance/Facilities: This hotel has a modern and elegant design, with complete facilities such as a swimming pool, fitness center, and fast Wi-Fi. Food: The breakfast at this hotel is very delicious and varied, with a menu choice that suits various tastes. Staff Assistance: The hotel staff is very friendly and helpful, always ready to answer questions and assist guests' needs. Highlights: What makes staying at this hotel special is the extraordinary service and complete facilities. Price: The price paid is very comparable to the quality of this hotel. Location: This hotel is located in a strategic location, close to the city center and major tourist attractions, making it very easy to get around."
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Ivana D. A. A.
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Medical
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10.0
/10
Reviewed 1 week(s) ago
always comfortable staying at Kristal Hotel Kupang. satisfactory service, friendly staff. I also got a free room upgrade.
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f***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The staff were very friendly. They treated us so well, regarding our food request, provide good food for breakfast, and that makes us all very happy. I will recommend the hotel to my other friend when they visit Kupang.
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francisco d.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
the staff very professional and friendly. services were very execelent
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d***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good location, good hotel, nice to staying here.
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G***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable place, delicious food, the best!.👍🏽👌🏾
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Sonny P. P.
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
Good staff service, fast check-in process and direct assistance from hotel staff to carry luggage
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always be my first option to stay in Kupang.
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E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The view from the room is amazing, directly looking at the beauty of the sea and the sunset is very beautiful.
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E***i
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
The most comfortable place to stay with family. Friendly service, delicious food, clean rooms.
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nining h.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Every time I go to Kupang, Kristal is my first choice to stay. Affordable price, satisfying facilities and services.
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D***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Nice place to stay. Always come here whenever I visit Kupang.
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Accommodation's Reply
15 Apr 2025
Dear Guest Thank you for your good comment,Waiting for you coming back soon
M***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
customer request according to expectations does not disappoint the friendliness of the hotel staff feels appreciated, cleanliness is the key to comfort but does not maintain the silence and privacy of the hotel room, the variety of breakfast menus needs to be improved, breakfast is appetizing, do not be monotonous with the same variety of flavors every day .... thank you for making guests kings in the hotel, it feels like the hotel owner has all the facilities and infrastructure, the facilities are lacking, a gym for all ages 😇🙏
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Accommodation's Reply
15 Apr 2025
Warm Greetings From Kristal Hotel Kupang Thank you for your trust in us, we are very happy if you are happy at our place. We will always wait for your arrival.
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Hotel strategic location from office. Food OK. Only one thing that is disturbing is the "door knock" in the middle of the night almost every day (the knocker is not visible), both in the first floor room and in the second floor room.
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Accommodation's Reply
15 Apr 2025
Warm Greetings From Kristal Hotel Kupang Thank you for your trust in us, we are very happy that you are happy at our place. We apologize for the unpleasant incident during your stay We will always wait for your arrival.
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Deasy S.
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Business
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8.5
/10
Reviewed 14 week(s) ago
The location is strategic, the staff are friendly.
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Accommodation's Reply
15 Apr 2025
Warm Greetings From Kristal Hotel Kupang Thank you for your trust in us, we are very happy if you are happy at our place. We will always wait for your arrival.
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Ivana D. A. A.
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Leisure
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9.4
/10
Reviewed 21 week(s) ago
always comfortable staying here
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Mrs. Ivana. Warm greetings from Kristal Hotel Kupang. Thank you for trusting us for your accommodation. Glad to hear that you had a comfortable stay here. We look forward to your return. Regards. Angel. FOM
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Sonny P. P.
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Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 21 week(s) ago
The hotel service is very friendly, the location is close to the city, very easy to access, the facilities are good and complete, only eating at the restaurant, there is no variety, very little
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Accommodation's Reply
29 Jan 2025
Dear Mr. Sonny. Warm Greetings From Kristal Hotel Kupang. Thank you for your kind comments, Sorry for our little variety of restaurants, we will fix and improve again. We are waiting for your return. Regards. Angel. FOM
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a***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
nice, comfortable rooms, delicious food with lots of variety, close to the beach and swimming pool
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1 people find it helpful
Accommodation's Reply
11 Jan 2025
Warm Greetings From Kristal Kupang. Thank you for your kind comments, we look forward to your return.
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E***A
icon-Leisure
Leisure
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10.0
/10
Reviewed 25 week(s) ago
Comfortable place and highly recommended for those who want to go on vacation
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Accommodation's Reply
08 Jan 2025
Warm Greetings From Kristal Hotel Kupang. Thank you for your kind comments and for recommending us. We always look forward to your arrival.
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K***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 25 week(s) ago
500k/night but the toilet is clogged. Already reported the reason for waiting for bones for 2 nights. The shower water is very small
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Accommodation's Reply
08 Jan 2025
Warm Greetings From Kristal Hotel Kupang. Thank you for your comments, we apologize for the inconvenience that occurred during your stay. We will immediately improve our facilities so that it will not happen again in the future.
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Number of reviews per page
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