Silkari The Charrington At Chatswood

Really loved my stay here – cosy, quiet, and full of charm since it’s in a heritage building. The staff were super friendly, breakfast was included (such a nice surprise!), and the location was great – only about a 10-minute walk to the train station but still peaceful. Would definitely come back!

Wonderful, friendly, and helpful service. Room was immaculate, clean and extremely comfortable. I felt safe and warm at all times. Staff were attentive and very friendly. The continental breakfast was an added treat!

How beautiful is it

Easy access to the trainstation

Quiet

It was a lovely hotel, I enjoyed my stay. The only downside was I could hear people coming and. going when I was trying to sleep.

Good value

Lovely old building but modern facilities. Set in a quiet street but not far to Chatswood, shops/rail etc.

Beautiful victorian styled hotel. After hours check in instructions are clear so checking in was easy. Clean room, plenty of amenities, also has good collection of tea bags, coffee pods and coffee making machine. Breakfast was included. Good check out time which allows me to stroll around the area without carrying my luggages before checking out. Overall a pleasant experience.

The hotel has been recently renovated. That being said, there does not seem to be attention to maintenance. For example the bed light fitting was dangerously loose as was the toilet roll holder. We were warned to open the bathroom window and close the door to the ensuite as the smoke detectors were very sensitive to steam. OK. Could cope with sensitive but at around 11pm someone hadn't got the message and the fire alarm went off. It appeared that there was no staff on site and when the fire brigade turned up, they would have had no way of finding out what guests were on site. There was no staff to marshal guests. There was no obvious fire plan in the room. Is this legal? Apart from this critical problem; I have to say that the place has a lovely ambience. The bed was very good though the room was a little dark even with all the lights on. Facilities were good and the room had its own private verandah with table and chairs. Breakfast was serve your self continental style. Plenty of choice and a nice terrace to dine in. Yes I would stay there again but I would hope that the safety issues are remedied soon.

After hours Check in and and room access system was fantastic.

It was such a pleasure to stay at Silkari. Such a lovely stylish clean comfortable accommodation well located and in walking distance to Chatswood shopping and transport hub. I will be returning on future visits to Sydney.

Friendly reception staff ..clean facilities and comfortable Great location Stress free

Convenient and street parking

Lovely clean room, loved the decor, just beautiful. Quiet and relaxing, staff were wonderful

O

They need to replace the tv sets with conventional ones

The rooms have been renovated and look much better. Well done

We didn't like that we could not access normal free to air tv

Disgusting Room, Arrogant Management – Never Again This was my first — and last — stay at this hotel. I arrived to find my room hadn’t been made up. This was inconvenient, but I called after hours and was moved. The new room was even worse. The toilet was filthy, unflushed, and disgusting. I took photos and immediately sent them to management. It was too late to leave, so I stayed the night. First thing the next morning, I met with management in person, expecting a sincere apology and proper compensation. Instead, I was met with arrogance and excuses. Their response? “That’s strange.” No ownership. No genuine concern. Just an insulting offer of a token “goodwill” gesture- a discount on future stays — as if I’d ever return. I asked for more than a token off to stay an extra three nights. They refused. This wasn’t a small mistake but a health and hygiene failure. And even with photographic proof, they shrugged it off. Shakira Management doesn’t care about customer experience, cleanliness, or accountability. They’d rather lose business than admit fault or offer a meaningful resolution. Avoid this place entirely if you value basic hygiene, respect, or decent service. It’s not just substandard, it’s disgraceful.