Harbour Hotel Bristol

Khách Sạn
8,4
/10
Rất tốt
863 đánh giá

Khách nói gì về kỳ nghỉ của họ

Kayleigh
10,0
/ 10
Beautiful place. The beds are very comfy and the rooms are very spacious. Everything was clean. Wish the fridge was actually cold but oh well. We tried the spa but unfortunately the two pools were out of order but they still allowed us to use the sauna and steam room. Those were great and they comped our hour session. Bath robes and slippers are in the room to use. We'll definitely be staying here again. It's such a great location and very quiet. Shout out to Jing as well. She was so helpful with the questions we had.
Xem phiên dịch
Karen
10,0
/ 10
The hotel is conveniently situated and has a spa which is why I booked it. My room was upgraded and nicely decorated and quirky; the ceiling must be about 30 ft high! The air con can be a bit noisy but otherwise quiet. The staff were friendly and helpful. The spa is small but that's quirky, too - used to be a vault and you can still see the brick tunnel and heavy doors. Didn't try any of the dining options so unable to comment. Very enjoyable stay.
Xem phiên dịch
Marie-Louise
10,0
/ 10
A lovely hotel in the centre of the city. Staff were very helpful and the rooms were clean and comfortable.
Xem phiên dịch
Trong khu vực
Xem bản đồ
53-55 Corn St, Bristol, Anh, BS1 1HT

Tiện ích chính

Xem thêm
Nhà hàng
Hồ bơi
Lễ tân 24h
WiFi
Thang máy
Harbour Hotel Bristol toạ lạc tại khu vực / thành phố Bristol. Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.
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53-55 Corn St, Bristol, Anh, BS1 1HT
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Harbour Hotel Bristol toạ lạc tại khu vực / thành phố Bristol.

Thông tin về Harbour Hotel Bristol

Hãy sẵn sàng đón nhận trải nghiệm khó quên bằng dịch vụ độc đáo và hoàn hảo của khách sạn cùng các tiện nghi đầy đủ, đáp ứng mọi nhu cầu của quý khách.

Trung tâm thể dục của khách sạn là một trong những tiện nghi không thể bỏ qua khi lưu trú tại đây.

Hưởng thụ một ngày thư thái đầy thú vị tại hồ bơi dù quý khách đang du lịch một mình hay cùng người thân.

Nhận ưu đãi đặc biệt dành cho các liệu pháp spa tinh tuý nhất giúp thư giãn tinh thần và làm tươi trẻ cơ thể.

Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.

Tận hưởng những món ăn yêu thích với phong cách ẩm thực đặc biệt từ Harbour Hotel Bristol chỉ dành riêng cho quý khách.

Harbour Hotel Bristol là khách sạn sở hữu đầy đủ tiện nghi và dịch vụ xuất sắc theo nhận định của hầu hết khách lưu trú.

Tận hưởng trải nghiệm lưu trú xa hoa đầy thú vị không đâu sánh bằng tại Harbour Hotel Bristol.

Tất cả những tiện ích tại Harbour Hotel Bristol

Khác Harbour Hotel Bristol
Khác

Dịch vụ khách sạn

  • Dịch vụ giặt ủi
  • Dịch vụ lưu trữ/bảo quản hành lý
  • Đội ngũ nhân viên đa ngôn ngữ
  • Lễ tân 24h
  • Dịch vụ tiệc cưới
  • Dịch vụ concierge/hỗ trợ khách

Các hoạt động

  • Bồn tắm nước nóng
  • Hồ bơi trong nhà
  • Xông hơi ướt
  • Phòng xông hơi
  • Dịch vụ spa

Tiện nghi công cộng

  • OTHER
  • Nhà hàng
  • Khu vực không hút thuốc
  • Két an toàn
  • Thang máy

Ẩm thực

  • Bữa sáng
  • Quầy bar

Kết nối mạng

  • Wifi (miễn phí)

Tiện nghi chung

  • Tiệc chiêu đãi

Tiện nghi văn phòng

  • Tiện nghi hội họp

Thể thao & Giải trí

  • Trung tâm thể dục thể hình

Chính sách và những thông tin liên quan của Harbour Hotel Bristol

Lưu Ý Quan Trọng
Bạn muốn nhận phòng bên ngoài khung giờ quy định (ví dụ như sáng sớm hoặc tối muộn)? Bạn có thể thoả thuận trực tiếp với nơi lưu trú!
  • Phụ phí bữa sáng nấu theo yêu cầu (ước tính): người lớn - 18.00 GBP; trẻ em - 18.00 GBP
  • Đậu xe lân cận, phí: 20 GBP mỗi ngày
  • Phí giường gấp: 25 GBP mỗi đêm
  • Phí spa: 10 GBP
  • Có thể áp dụng phụ phí 5% với các khoản thanh toán bằng thẻ tín dụng

Danh sách trên có thể không đầy đủ. Phí và đặt cọc có thể không bao gồm thuế và có thể thay đổi.

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và cần đặt cọc bằng thẻ tín dụng, thẻ ghi nợ hoặc tiền mặt (cho các chi phí phát sinh - nếu có) khi làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Tên trên thẻ tín dụng sử dụng khi nhận phòng để trả cho các khoản phí phát sinh phải trùng tên với khách lưu trú chính trong đặt phòng
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng và thẻ ghi nợ; không nhận tiền mặt
  • Vui lòng lưu ý các chuẩn mực về văn hóa và chính sách khách có thể khác nhau theo từng quốc gia và nơi lưu trú. Thông tin về chính sách do nơi lưu trú cung cấp.
  • Áp dụng phí spa theo quy định 10 GBP/người/giờ.
  • Trẻ em dưới 16 tuổi không được phép vào hồ bơi trong nhà.

Nhân viên tiếp tân sẽ đón tiếp khi khách đến nơi lưu trú.

Hotel only accepts guests with minimum age of 18

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
15:00 - 00:00
Giờ trả phòng:
Trước 11:00
Hotel policy is not yet available.

Thông tin chung

Tiện ích chung
Nhà hàng, Hồ bơi, Lễ tân 24h, WiFi, Thang máy
Thời gian nhận/trả phòng
Từ 15:00 - 00:00 - đến 11:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai Harbour Hotel Bristol
42
Số lầu tại Harbour Hotel Bristol
3
Những tiện nghi khác tại Harbour Hotel Bristol
Dịch vụ giặt ủi, Dịch vụ lưu trữ/bảo quản hành lý, Đội ngũ nhân viên đa ngôn ngữ, Dịch vụ tiệc cưới, Dịch vụ concierge/hỗ trợ khách

Câu hỏi thường gặp về Harbour Hotel Bristol

Những tiện ích tại Harbour Hotel Bristol?
Những tiện ích tại Harbour Hotel Bristol bao gồm Nhà hàng, Hồ bơi, Lễ tân 24h, WiFi, Thang máy. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Harbour Hotel Bristol?
Thời gian nhận phòng tại Harbour Hotel Bristol là từ 15:00 - 00:00 và trả phòng trước Trước 11:00
Harbour Hotel Bristol có phục vụ ăn sáng không?
Có, Harbour Hotel Bristol có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn Harbour Hotel Bristol đạt tiêu chuẩn mấy sao?
Harbour Hotel Bristol là khách sạn đạt tiêu chuẩn 4.0 sao.
Harbour Hotel Bristol có bao nhiêu tầng lầu?
Harbour Hotel Bristol có tổng cộng 3 tầng.
Xem tất cả

Những review khác của du khách về Harbour Hotel Bristol

8,4
Rất tốt
Từ 863 đánh giá
Vệ sinh

8,8

Tiện nghi phòng

8,8

Vị trí

10,0

Dịch vụ và Tiện ích

8,8

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Harbour Hotel Bristol

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Thomas
8,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

Great room and lovely hotel but all the laundry through the hall at 1400 gave a poor impression as did having to take the service lift as the one at the reception was out of order for the duration of our stay.
Heather
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Stayed at HHB over the bank holiday weekend. Cannot fault the staff, they are a credit to the hotel. Decor is lovely and the spa is great albeit compact. £10 pp per hour to use the spa but the treatments are considerably more expensive so we didn’t have any. Our main gripe was with the room. There were two rooms that were stationed on the other side of the bar so you had to walk through the bar to get to them. Our room was up a flight of stairs and just felt quite lacking. It was quite small, had no natural light because there wasn’t an outside window (only a window with frosted glass to an event room), and we had no hand soap for the entire duration. There were multiple doors to the room which was needed because of the noise from the bar downstairs. The nespresso machine in the room was great, until it flooded the bedside table whilst we were out and ruined my phone charger. We got asked by the staff at the end if we’d used anything from the mini bar, when our room didn’t even come with one. All in all, a lovely hotel with lots of potential, but felt like we’d been punished a bit with a subpar room because we’d booked through a third party.
Đọc thêm
Kayleigh
10,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

Beautiful place. The beds are very comfy and the rooms are very spacious. Everything was clean. Wish the fridge was actually cold but oh well. We tried the spa but unfortunately the two pools were out of order but they still allowed us to use the sauna and steam room. Those were great and they comped our hour session. Bath robes and slippers are in the room to use. We'll definitely be staying here again. It's such a great location and very quiet. Shout out to Jing as well. She was so helpful with the questions we had.
Đọc thêm
Karen
icon-Giải trí
Giải trí
10,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

The hotel is conveniently situated and has a spa which is why I booked it. My room was upgraded and nicely decorated and quirky; the ceiling must be about 30 ft high! The air con can be a bit noisy but otherwise quiet. The staff were friendly and helpful. The spa is small but that's quirky, too - used to be a vault and you can still see the brick tunnel and heavy doors. Didn't try any of the dining options so unable to comment. Very enjoyable stay.
Đọc thêm
Fiona
8,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Great location. Reception very understanding when we didn’t like our room. (It was quirky in that the bathroom was up a flight of stairs in the room). Moved us with no problem at all to a lovely room. Bed super comfortable. Good amenities and spacious bathroom. Breakfast was ok, had better. Gold bar was cosy and welcoming.
Marie-Louise
10,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

A lovely hotel in the centre of the city. Staff were very helpful and the rooms were clean and comfortable.
Helen
8,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Compact but lovely room. Good service & breakfast. Complimentary gin but you have
Billie
8,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

From the moment we arrived the staff were very friendly and helpful, they upgraded our room to superior which was so lovely! They even helped take bags to our room and showed us the way there. I liked that someone stayed on reception late at night and asked for peoples room number and names for added security because it is in the middle of a busy area. The room was very clean, huge bed was super comfy, mini fridge stocked although we didn’t have anything but nice to have the option. We didn’t eat here because we’re vegan and there weren’t many options but that wasn’t a priority because Bristol is full of vegan restaurants. So the only negative thing is that very late at night you can hear people sorting the bins out very loudly, but it wasn’t really an issue. Also the maid we bumped into was really nice and friendly too and done a great job on the room. Everything was amazing and would definitely stay again.
Đọc thêm
Alison
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

Had a great night at the hotel. Room was upgraded and very spacious, spotless and comfortable bed. Breakfast staff very attentive and pleasant. Great full English breakfast
Victor
icon-Kinh doanh và Giải trí Kỳ nghỉ gia đình
Kinh doanh và Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

Fantastic room, restaurant and staff. Brilliant location!
Verified traveler
6,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

We have stayed in most of the harbour hotels in salcombe, st Ives, sidmouth etc and always found them to be very good. Clean, attentive service and facilities. Bristol in comparison does not compare and feels like any other city centre hotel. There were stains on a lot of the carpets. The place la led the clean vibrant atmosphere of the harbour hotels. We were told there was a charge to use the pool which we never have before and it was tiny so didn’t bother. The complimentary gin again was there but there was no tonic so you had to pay to have the tonic again that’s never happened before. Having stayed at salcombe beach harbour hotel before this where the guy collected our bags from the car park and to our room. Here we struggled ourselves upto the room. There was just no attention by staff to detail or going the extra mile. All products were nearly empty in the rooms and not replenished. No topping up of tea coffee biscuits etc on day 2. It feels very much like guests are left to sort it out themselves. Maybe relying on wedding bookings instead of guest services. Not to the high standard we come to expect from the harbour hotels and would not return.
Đọc thêm
Tahira
10,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

Great place for an overnight stay! Clean, very friendly staff and a comfortable stay!
Tiffani
6,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

We arrived and were told that breakfast was not included, even though I booked a room with breakfast. The spa which was a big sell of this property was also an additional charge. The staff was rude as we watched the person before us check in and was offered also sorts of perks… we were soaked from the rain and after the front desk helped the person she asked if she could grab her jacket as she was cold so made us wait even longer. (Mind we were dripping wet) also had I known the spa and breakfast were not included before the booking I would have stayed somewhere else. As I booked a non-refundable room I couldn’t cancel when they notified about the spa charge 24 hours before arrival.
Đọc thêm
Elizabeth
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 21 tuần

Hotels.com verified review

Disappointing that there was an additional charge for the spa facilities, for only an hour slot. Shower wasn’t working by the sauna/steam room, which meant you had to keep walking back out of the spa and through the reception area to take a shower (made me doubt the cleanliness of the spa). Gym was very small/basic with limited equipment and lots of things broken. Staff were a little defensive. I don’t drink so didn’t make use of the complementary gin in the room, but coffee pods in the room were nice. Overall not great value for money, but the location was good, and room was comfortable and clean
Đọc thêm
Toby
8,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

nice property, a bit of a maze to get to rooms but staff all friendly & nice
Verified traveler
10,0
/10
Đánh giá cách đây 23 tuần

Hotels.com verified review

Very spacious and elegant, very comfortable bed. Great location.
Richard
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 24 tuần

Hotels.com verified review

The hotel was very tired the rooms were not clean and in general i wouldn’t recommend
Verified traveler
6,0
/10
Đánh giá cách đây 24 tuần

Hotels.com verified review

Great location. The hotel is nice but we found our deluxe room was too hot (air con only went down to 18 degrees but didn’t seem to cool the room at all) we couldn’t keep the window open without propping it up with a toilet roll. The bed was very comfortable and the Bramley toiletries were lovely but it would have been a nice touch to have a bedside clock in the room. The elevator and dining room floor could do with a really good clean. The bar closed early and staff were more concerned about setting up for breakfast which was a shame when we returned to the hotel for drinks after seeing an evening show. Not really worth £265 per night in our opinion. Minor point but if you have coffee pods in the room it would be helpful to have a menu as to the type of coffees to chose from.
Đọc thêm
alan
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 24 tuần

Expedia Group verified review

Shower cubicle was a bit tired, the sealent was black needs replacing, otherwise score would have been excellent
Lewis
10,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Great hotel very central
Số lượng đánh giá trên mỗi trang
20
40

Sẵn sàng quyết định chưa?

Đặt phòng ngay bây giờ
Khác 4 Harbour Hotel Bristol

Miễn trừ trách nhiệm

Miễn trừ trách nhiệm: Khách sạn có trách nhiệm bảo đảm tính chính xác của tất cả các hình ảnh thể hiện. Traveloka không chịu trách nhiệm đối với bất kỳ sai lệch nào về mặt hình ảnh.
8,4
Rất tốt
Từ 863 đánh giá
Vệ sinh

8,8

Tiện nghi phòng

8,8

Vị trí

10,0

Dịch vụ và Tiện ích

8,8

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Harbour Hotel Bristol

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Thomas
8,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

Great room and lovely hotel but all the laundry through the hall at 1400 gave a poor impression as did having to take the service lift as the one at the reception was out of order for the duration of our stay.
Heather
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Stayed at HHB over the bank holiday weekend. Cannot fault the staff, they are a credit to the hotel. Decor is lovely and the spa is great albeit compact. £10 pp per hour to use the spa but the treatments are considerably more expensive so we didn’t have any. Our main gripe was with the room. There were two rooms that were stationed on the other side of the bar so you had to walk through the bar to get to them. Our room was up a flight of stairs and just felt quite lacking. It was quite small, had no natural light because there wasn’t an outside window (only a window with frosted glass to an event room), and we had no hand soap for the entire duration. There were multiple doors to the room which was needed because of the noise from the bar downstairs. The nespresso machine in the room was great, until it flooded the bedside table whilst we were out and ruined my phone charger. We got asked by the staff at the end if we’d used anything from the mini bar, when our room didn’t even come with one. All in all, a lovely hotel with lots of potential, but felt like we’d been punished a bit with a subpar room because we’d booked through a third party.
Đọc thêm
Kayleigh
10,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

Beautiful place. The beds are very comfy and the rooms are very spacious. Everything was clean. Wish the fridge was actually cold but oh well. We tried the spa but unfortunately the two pools were out of order but they still allowed us to use the sauna and steam room. Those were great and they comped our hour session. Bath robes and slippers are in the room to use. We'll definitely be staying here again. It's such a great location and very quiet. Shout out to Jing as well. She was so helpful with the questions we had.
Đọc thêm
Karen
icon-Giải trí
Giải trí
10,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

The hotel is conveniently situated and has a spa which is why I booked it. My room was upgraded and nicely decorated and quirky; the ceiling must be about 30 ft high! The air con can be a bit noisy but otherwise quiet. The staff were friendly and helpful. The spa is small but that's quirky, too - used to be a vault and you can still see the brick tunnel and heavy doors. Didn't try any of the dining options so unable to comment. Very enjoyable stay.
Đọc thêm
Fiona
8,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Great location. Reception very understanding when we didn’t like our room. (It was quirky in that the bathroom was up a flight of stairs in the room). Moved us with no problem at all to a lovely room. Bed super comfortable. Good amenities and spacious bathroom. Breakfast was ok, had better. Gold bar was cosy and welcoming.
Marie-Louise
10,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

A lovely hotel in the centre of the city. Staff were very helpful and the rooms were clean and comfortable.
Helen
8,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Compact but lovely room. Good service & breakfast. Complimentary gin but you have
Billie
8,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

From the moment we arrived the staff were very friendly and helpful, they upgraded our room to superior which was so lovely! They even helped take bags to our room and showed us the way there. I liked that someone stayed on reception late at night and asked for peoples room number and names for added security because it is in the middle of a busy area. The room was very clean, huge bed was super comfy, mini fridge stocked although we didn’t have anything but nice to have the option. We didn’t eat here because we’re vegan and there weren’t many options but that wasn’t a priority because Bristol is full of vegan restaurants. So the only negative thing is that very late at night you can hear people sorting the bins out very loudly, but it wasn’t really an issue. Also the maid we bumped into was really nice and friendly too and done a great job on the room. Everything was amazing and would definitely stay again.
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Alison
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

Had a great night at the hotel. Room was upgraded and very spacious, spotless and comfortable bed. Breakfast staff very attentive and pleasant. Great full English breakfast
Victor
icon-Kinh doanh và Giải trí Kỳ nghỉ gia đình
Kinh doanh và Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

Fantastic room, restaurant and staff. Brilliant location!
Verified traveler
6,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

We have stayed in most of the harbour hotels in salcombe, st Ives, sidmouth etc and always found them to be very good. Clean, attentive service and facilities. Bristol in comparison does not compare and feels like any other city centre hotel. There were stains on a lot of the carpets. The place la led the clean vibrant atmosphere of the harbour hotels. We were told there was a charge to use the pool which we never have before and it was tiny so didn’t bother. The complimentary gin again was there but there was no tonic so you had to pay to have the tonic again that’s never happened before. Having stayed at salcombe beach harbour hotel before this where the guy collected our bags from the car park and to our room. Here we struggled ourselves upto the room. There was just no attention by staff to detail or going the extra mile. All products were nearly empty in the rooms and not replenished. No topping up of tea coffee biscuits etc on day 2. It feels very much like guests are left to sort it out themselves. Maybe relying on wedding bookings instead of guest services. Not to the high standard we come to expect from the harbour hotels and would not return.
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Tahira
10,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

Great place for an overnight stay! Clean, very friendly staff and a comfortable stay!
Tiffani
6,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

We arrived and were told that breakfast was not included, even though I booked a room with breakfast. The spa which was a big sell of this property was also an additional charge. The staff was rude as we watched the person before us check in and was offered also sorts of perks… we were soaked from the rain and after the front desk helped the person she asked if she could grab her jacket as she was cold so made us wait even longer. (Mind we were dripping wet) also had I known the spa and breakfast were not included before the booking I would have stayed somewhere else. As I booked a non-refundable room I couldn’t cancel when they notified about the spa charge 24 hours before arrival.
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Elizabeth
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Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 21 tuần

Hotels.com verified review

Disappointing that there was an additional charge for the spa facilities, for only an hour slot. Shower wasn’t working by the sauna/steam room, which meant you had to keep walking back out of the spa and through the reception area to take a shower (made me doubt the cleanliness of the spa). Gym was very small/basic with limited equipment and lots of things broken. Staff were a little defensive. I don’t drink so didn’t make use of the complementary gin in the room, but coffee pods in the room were nice. Overall not great value for money, but the location was good, and room was comfortable and clean
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Toby
8,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

nice property, a bit of a maze to get to rooms but staff all friendly & nice
Verified traveler
10,0
/10
Đánh giá cách đây 23 tuần

Hotels.com verified review

Very spacious and elegant, very comfortable bed. Great location.
Richard
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 24 tuần

Hotels.com verified review

The hotel was very tired the rooms were not clean and in general i wouldn’t recommend
Verified traveler
6,0
/10
Đánh giá cách đây 24 tuần

Hotels.com verified review

Great location. The hotel is nice but we found our deluxe room was too hot (air con only went down to 18 degrees but didn’t seem to cool the room at all) we couldn’t keep the window open without propping it up with a toilet roll. The bed was very comfortable and the Bramley toiletries were lovely but it would have been a nice touch to have a bedside clock in the room. The elevator and dining room floor could do with a really good clean. The bar closed early and staff were more concerned about setting up for breakfast which was a shame when we returned to the hotel for drinks after seeing an evening show. Not really worth £265 per night in our opinion. Minor point but if you have coffee pods in the room it would be helpful to have a menu as to the type of coffees to chose from.
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alan
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 24 tuần

Expedia Group verified review

Shower cubicle was a bit tired, the sealent was black needs replacing, otherwise score would have been excellent
Lewis
10,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Great hotel very central
Số lượng đánh giá trên mỗi trang
20
40