Kashiwa Plaza Hotel Annex

清潔で、対応も良く素晴らしい

宿泊2日目からwi-fiの接続が出来なくなった、 自販機に冷たい飲み物しか無かったのが残念。しかし、部屋が思ったより広くベットもゆったりとしてくつろげた。

This hotel is very dirty. From the minute you walk into the lobby, you can tell how run down the hotel is. I wanted to give them a chance considering the price we paid, which by the way was not too cheap, but we booked last minute so I wasn't being too picky. Once we went up to our room, I immediately noticed the dirty carpet. My friend checked the bed to see if it was clean and we immediately see bedbugs. They were crawling all over the bed and the table. We left the room and informed the staff. At first, they were denying it then one staff member went upstairs with my friend to check and confirmed with his coworker that he saw bugs. We asked for refund and they told us we would have to wait to get it through Expedia. We said no problem, we'll call Expedia ourselves too. When they saw us contacting Expedia, they immediately refunded us in cash. Once we left the hotel and took our shoes off to clean, the bugs were stuck in our shoes so that means the rooms are filled with them. I want to point out that the staff was very nice but very shady. It looked like to me that they didn't want Expedia or Hotels.com to know the situation and wanted to keep all of this under wraps. Do yourself a favour and check reviews for cleanliness for every hotel that you book because it is very crucial. I wanted to write this review to help someone else who might experience the same thing or might miss checking like we did and accidentally bring unwanted bugs with them back

A very convenient location Unfortunately the mattress was terrible.

oui dans l ensemble rien a signaler pour cette première nuit d ailleurs j y reste une deuxième

とっても良いホテルでした。 駅から近いところにあり、周りには飲食店が多く困りません。 何かあった時フロントに電話すると直ぐに来てくれました。助かります。感激しました。

ありがとうございます。

駅からも近く、周りにコンビニや商業施設もあるので、とても便利でした

駅からも近く、周りにコンビニや商業施設もあるので、とても便利でした

スタッフの対応が微妙でした。

This is a very good.hotel. the staff were extremely helpful, friendly and gave great customer service. The room was clean and the amenities were super good. The hotel gives you bottled water, toothbrush, toothpaste, a comb and a razor with shaving cream. You also have access to face and hand wash, shampoo and conditioner. There is a refrigerator in the room. You have access to a microwave on the 2nd and 4th floors. It's also very quiet throughout the day. The cleaning staff are also super nice, friendly and very keen to detail. There is also a laundry for guests on the third floor. The prices are reasonable. As of thos posting it's 200 yen to wash, 100 yen to dry and 100 yen for detergent. There are plenty of places surrounding the hotel for shopping and eating. One critical point is they do not allow non guest to go beyond the lobby. Also youust leave your room key at the desk whenever you leave the hotel. It can be annoying when you are stepping out for a minutes but it can also be kind of cool reminiscent to the old school hotels. I would highly recommend this hotel for all the qualities it has for any length of stay.

朝食バイキングがなくなっていたのが残念でした。

ホテルの部屋に、設備紹介やサービス紹介があると良かった。

部屋の床のカーペットが所々シミになっていました。 ※お客様側も汚さないように気をつけるのも大事だと思う。

駅近で良い

ちょっと古いですがビジネスにはちょうど良いです

Petite chambre mais très confortable et fonctionnel

とても便利な場所で良かったです。 （部屋の四角いソファーが少しシミになってました） フロントロビーもゆっくり寛げて良かったです。（ソファーが経年劣化してました）

房間空間寬敞舒適，酒店大堂很大，有免費即磨咖啡任飲，可借酒店沒有餐廳提供早餐，可能我住的是別館吧，但酒店附近很多食肆，早午晚餐各式食店都有。地點十分近火車站，但到築地市場也需約1小時車程，還好火車班次也很密。附近有大型商場及購物街，購物很方便，DAISO亦於火車站商場內，雖離東京市中心較遠，但性價比高，也是一個不錯選擇。

チェックイン前の時間でしたが、スタッフの方が親切に対応してくれました。