Si Phum Heritage Boutique Chiang Mai

Check in is at 2pm as in many cases in Thailand. It was a challenge to coordinate flight and booking time. We arrived around noon and the receptionist let us store our luggage inside and said to come back around 13:00 to give her time to clean the room. Location is great with a self serve laundry a walk away, food and finding a Tuk tuk just a short walk along with historical sites. I would stay there again and recommend others to stay as well.

Fantastic stay! Coming back in a few days for New Years. Staff was amazing. Thong was so friendly, gave us lots of recommendations. Filtered water, tea and coffee available down at the lobby. And let’s talk about the building itself. So unique, lovely decor, comfortable seating. Enjoyed it all!

Service basique en tout point, pas de service de ménage, assez bruyant la nuit, nettoyage moyens.

올드타은 메인 거리와 조금 떨어져있어서 그랩기사들이 정확한위치를 모르는게 단점. 그외에 모든게 좋았습니다.

Front desk lady has no motivation No greetings nor welcome gesture at all. Room floor has a lots of tiny insects and bed sheet has filthy stein. I notified to cleaner and fix it all for next guests. Refrigerator made noise on and off all night. Need to replace or fix it

Most importantly, it's called a bed and breakfast, but they don't do breakfast. I think they might have once upon a time, but not anymore. A change of name/description is needed!! It's misleading. On the whole, it's a beautiful place and the staff are amazing, but it misses the mark. It's about a ten minute walk to the old city which doesn't sound like much, but the road is super busy and no pavements. There are no kettles in the room. There is a pot of instant coffee and hot water you can use downstairs and tiny cups - you have to give CPR to the hot water machine. The shower is terrible. It's handheld, which I'm used to, but also the pressure is constantly changing. If you want a relaxing shower after a long day, this is not for you. The TV is not an appropriate size for the size of the room. It's postage stamp small. I'm not someone who spends much time watching the TV, but again after a busy day, it helps me to unwind and relax. Positives are the size of the room, cleanliness and friendly staff. Personally I wouldn't stay again and would find somewhere within the old city. I chose this place as it looks beautiful, but as they say, beauty is only skin deep. I feel like some small changes could really improve customer experience. First of all, change the name or do breakfast. It's a really bad first impression. To arrive and find out after you've already booked and paid for the room feels deceptive.

Upon arrival the entrance door was closed and inside it was dark. A student living in the area confirmed they are closed. The hotel only accepts non-refundable bookings.

ห้องพักสะอาด แอร์เย็น อยู่ในจุดที่เดินทางสะดวกมีของกินและคาเฟ่รอบที่พักมากมาย แต่ทางเข้าต้องสังเกตดีๆ อาจเลยได้

King sized super comfortable beds were awesome! Had mosquitos and they immediately brought in a mosquito killing machine and left for our entire 4 day stay! Ji at front desk was extremely helpful and a joy to be around, other afternoon-night person also very helpful. Only change that I would suggest is adding more options to breakfast buffet, it was good but more choices would have better. Will stay there again in the future.

服務不錯, 附近有洗衣鋪,去7-11 需5分鐘路程(步行) 出大路有路邊燒烤

Though it’s a certain distance from attractions, the area is quiet and clean. And to be honest, even a crowded centre hotel with 5-min walk at noon is very hot, so why don’t spend less on hotel and call grab to bring you anywhere you want?

Had a great time and would definitely recommend this hotel! It was clean, comfortable, and in a great location. The staff was attentive and kind! No complaints here.

Room without a window, it looked like being in a prison. Cleanliness not perfect but ok. Staff was nice and friendly. Breakfast very disappointing.

房間很不錯，服務人員人也很好，只可惜沒有電梯，上去的時候很輕鬆，退房的時候很累（因為買太多東西了）

사진에서는 되게 큰 홀의 느낌이었는데 막상 도착해보면 좁습니다. 대신 그만큼의 아기자기한 맛이 있습니다. 방은 대체적으로 좁았고 대부분 시내를 돌아다니고 여기서는 잠만 잤기 때문에 큰 불편함은 없었습니다. 올드 타운으로 걸어가기에는 조금 멀어서 체크인하면서 스쿠터를 렌트해서 다니는게 가장 좋습니다. 스쿠터 안타보신 분들은 고민해보시기 바랍니다. (태국은 우핸들에다가 차랑 오토바이가 많고 대부분 일방 통행이라 초심자에게는 어려울 수 있습니다) 마지막으로 스쿠터 렌트 시 반드시 국제운전면허증 챙기세요... 천 바트로 즐길 수 있는게 상당히 많습니다.

가격대비 만족해요 가족들이랑 같은데 호스텔같은 느낌

民宿的女主人很年輕，很有時尚感，

엄마랑 3박 묵었습니다. 인테리어가 정말 센스넘쳐요. 어쩜 그리 파스텔톤으로 조화롭게 꾸며놨는지...! 엄마가 매우 좋아하셨네요. 그리고 무엇보다 직원분들이 정말 왕 친절해요ㅠㅠ 여기 숙소에 있는 동안 내 집처럼 편안하고 아늑했어요! 고마워요 시 품 헤리티지!

nice hotel ,location ,clean and peachful.Staffs are very nice and kindly

Very helpful, friendly staff! Interesting, pretty decor. Comfortable and clean. Nice value for the price. Suggestion: tell tuk-tuk drivers that it’s very close to Wat Pa Pao. :)