No one checked us in. Do not stay here

I had mixed feelings about my stay. The hotel entrance was a bit intimidating and not very welcoming from the outside. Upon arrival, there was a lot of noise and commotion on my floor, and unfortunately, the walls were very thin—you could hear everything going on around you, especially late into the night. The shower was also disappointing, as there was quite a bit of black hair left in the tub and surrounding areas, which made it feel unclean. The pillows were extremely thin, though the bed itself was surprisingly comfortable. If it weren’t for the noise and cleanliness issues, this could’ve been a decent stay overall.

The outside of the property is seriously nasty and unkempt. If we hadn’t prepaid our room we wouldn’t have even gone in. The inside was updated and nice. Curb appeal is a huge zero.

This place is old and outdated. After a week of being there we never saw anybody working or upgrades being done. The pool was out of order and the staff were unwelcoming. The room keys had to be reset almost everyday and the staff seemed annoyed when you complained about it. the front desk ppl were late everyday and the cleaning lady was managing the desk, the food and cleaning. I could not even eat there because she never changed her gloves from touching food to opening doors and touching the desk and other items. Do not stay at this Hotel

Hallways smells like cigarettes. Next guest on our room are so

Good

It was perfect for our needs

yed

tes

The sheets where stains back door close to parking not working

Tiene Alberca pero No se podía disfrutar ya! Que? No tenía servicio

Reliably decent with complementary breakfast. Near the airport and not far from the Rosemont metro station. The pool has been out for years, but we go for the location and the feeling of safety and cleanliness.

Clean, friendly, accommodating.

Elevator was out and pool had no water

If you have kids and you rent a hotel for the pool this is not a good option.

I was on the third floor and the elevator was down a day No water in the pool

The hotel had an unpleasant odor. The carpets were filthy. There were bags of garbage in the hallway. The pullout bed had unidentified pills laying in it. No sheets for it either. Staff was kind, but completely disengaged. Just an all around gross experience.

Overall it is budget property and I like the front desk receptionist name Sid, who is kind, friendly and helpful.

Elevator was out of order. We had to carry our luggage, walker, other personal belongings up two flights of stairs. Requested room on first floor due to husband using walker and on oxygen only to find out upon our arrival that hotel doesn't have rooms located on first floor. Request a refund were told to contact Expedia for refund.

The pool didnt habe water the elevators was broke and the side hallways smelled vwry unpleasant the bed we was in was a king and slopped all to the middle all around bad experience