The hotel was under construction. The elevators smelled like gas going up and going down. We had to hold our nose so as to not breathe in the gas. The air in our room was dusty. Every time the Air conditioning went on, we could almost taste the dust. We tried to get a partial refund, but because we went thru Expedia, a 3rd party, no refund or partial refund could be extended. There was a pageant in town, and most of the hotels were already booked.

building should hqve been closed during renovation.

Property is under serious construction—lobby literally has chunks of plaster that you have to walk over—I am happy that they want to improve their property but people staying need know ahead of time.

Due to renovations you had to go next door for a hot breakfast.

I did not get the room or services shown to me on Expedia that I had chosen. The hotel was being renovated; the swimming pool contained algae; television did not work properly. The dining was being renovated so I was told to walk across the street to the Holiday Inn to get my full breakfast. Management said they could not refund my money since I went through Expedia. The front desk employees were excellent and tried to help with anything I needed.

We were unable to stay at the hotel due to a hotel issue. They were super great about calling and giving us some options. Would definitely try to stay here again.

Not informed on expedia that it was completely unacceptable to be in. Clerk not in building came from hotel next door. Please provide me a way to share facility pictures of mold, construction debris, scratched up doors, no breakfast in building (offered at new hotel across parking lots some roomlights not working, tv tiny and too far away. Tried to reach expedia through virtual link but ignored.

Clean room and quiet.

toliet stopped up second night. was fixed the next morning. sink did not drain well. electrical sockets in bathroom did not work. otherwise good.

Was not clean smelling curtains broken

Smell bad

Average. Pool was closed, front desk said they didn’t know why. No real complaints, it was a place to sleep while passing through. Breakfast was good. Room was clean.

The property was outdated and did not smell great. It was clean. They do not offer free wifi and I did not have power in any outlets in the bathroom.

Excellent breakfast!

Musty and moldy. Had to leave.

I had a mixed experience. On the positive side, the customer service was excellent—staff were friendly, attentive, and quick to address any concerns. Unfortunately, the room itself was disappointing. There was a strong, unpleasant odor that made my stay uncomfortable. Even more concerning was the presence of mold which raised serious health concerns. While the staff's professionalism was appreciated, the cleanliness and condition of the room left much to be desired. I hope the management takes steps to address these issues for future guests.

Only 1 bath towel provided

Loved it all!

My husband and I had a wonderful relaxing stay. We will definitely be back!

The room was nice. Do to weather did even use room other than to shower. Management had me check in online and then refused to split cost with me knowing that we did physically did not arrive until 9am same day of check out which was at 11am.