You included pictures of the rooftop restaurant in your listing, which influenced my decision to book this hotel for its view. However, you did not mention that access to the rooftop requires a reservation and an additional charge of $50 per person. This information should have been clearly stated, as it feels misleading to promote the rooftop view when guests cannot freely access it to take pictures.

Great hotel. Will def come back

Great stay overall!

Incredible view of the city!!! Beautiful and clean hotel. A/C in the room was uneven. Most of the staff was very nice.

The location of the hotel was about a 10 minute walk from Time Square. There were plenty of restaurants within a 5-10 minute walk which made it very convenient. The hotel gets really busy with guests going to the rooftop bar which as a guest, we still were required to make reservations for. The staff was nice, shout out to Jonathan, he was very welcoming and took care of us upon arrival. The water from the shower leaked out to the bathroom floor, the sheets were clean but you can tell past stains that have been washed, just buy new sheets. Night time was pretty noisy, there is a bar with a rooftop across the street that played music really loud.

We enjoyed our stay at Ink 48. The staff at check in was very pleasant and suggested we make a reservation at Hudson Vue which we did. We had a lovely time with a drink and view of the city lights. The scent running through the hotel was so amazing that I ordered a diffuser for my home. It was a perfect location for walking to pier 90 for our Oceania Cruise

This hotel is beautiful and the staff is great. If you are staying here it’s close to time square and literally right next to the cruise terminal which is amazing. The new roof top restaurant is a must do at night to watch the city skyline

The hotel is conveniently located. Staffs are polite and nice. I would definitely recommend this hotel.

Views

Nothing to add, great fun

Great location safe, great staff rooms are nice but not perfect

It’s a great place to stay in NYC just a block off the Hudson River. Really like the stylish and spacious rooms. Appliances in the rooms not quiet up to task; missed a good coffee machine but Sullivans Bakery is just a half block away!

Staffs are rude. Bathroom and Towels are not clean.

This stay was great and was a walkable and easily accessible for all the things that we needed. The only downside was that the fridge in the room didn't really seem to work but that's a very small thing that didn't matter that much at the end of the day. If you're looking to stay somewhere that is close enough to basically all major subways (obviously you have to walk to them they aren't right outside the hotel lobby doors) and also easier to grab cabs, book here.

An oasis, a 20 minute walk to Time Square. We had a beautiful spacious room facing the river. The staff was wonderful. It’s close to all the NYC attractions but is in a quieter area of Hell’s Kitchen. I’ve stayed close to Time Square in different hotels many times. Our room was twice the size of other hotels and was beautiful. I highly recommend Ink 48.

We were not given the room we booked and paid for. We paid and booked 2 queen beds and got a king and a very uncomfortable sofa bed. They oversold and gave us a different room. They lied and said the sofa bed would be comfortable. It was NOT!

Amazing staff and close to a lot tourist attractions

Clogged sink, no shower gel, called for shower gel nobody came. Customer service needs improvement

Excellent services

Ink 48 is conveniently located near the Manhattan cruise terminal, but the service was disappointing. We arrived at the 3:00 p.m. check-in time only to be told our Hudson View Suite wouldn’t be ready for 45 minutes. Chivez at the front desk was rude, offering no assistance or alternatives. After asking another staff member, Omar—who was professional and helpful—was able to find us a clean room in the same category, which made us question the original delay. The room was spacious and comfortable by NYC standards, but had several issues: the phone didn’t work, bath products were missing, and the vanity mirror was broken. At checkout, I reported these to Chivez, who was dismissive and sarcastic, even asking, “Well, did you at least take a shower?” He took no notes and didn’t seem to care. I later called the hotel to speak with a manager. The person who answered was evasive and wouldn’t connect me. Minutes later, Chivez called me back instead, though he was the reason I wanted to speak with management. He claimed the manager, Greg, would call me—he never did. While Omar was the one positive part of our stay, overall service was poor, and the staff lacked professionalism and accountability. We won’t be staying at Ink 48 again.