We stayed at a boutique hotel and overall had a great experience, the staff were lovely, except for one young guy. On our last day, we were allowed to leave our suitcases after checkout, which was very helpful. However, when we came back at the agreed time to collect them, the place seemed completely closed.
I kept calling but no one answered. I even sent an email, which probably went through. We were on a tight schedule because we had a flight to catch!
After 45 very stressful minutes, the guy finally showed up, he just went out for a while 😓