巴拉瑞特湖酒店

The room is comfy, cosy and cleanness. Receptionist is very polite and helpful. Ample parking space is available for hotel guests

Bring milk if you need milk and water too for drinking. Fridge is completely empty.

First time stay. Won't be the last. Great location, large room and comfortable bed. I appreciated the ability to warm up some food, that the tea/coffee station was well stocked and the smart-tv was large and integrated some hotel amenities. I further appreciated the direct access to the pub next door and had a couple great meals there. This hotel has decent parking and easy walking access to loads of things someone staying in the area might want to access.

Great place and super clean! Location is great and super close to a good pub and an IGA. Staff was super friendly and very accommodating to our needs! Only two nickpicks are that the TV is too far away from the sofa and the bed was too soft for me (but that's just personal preference).

Great location. Clean and spacious rooms. Well working amenities.

Large comfortable rooms, very clean

Clean room

Friendly staff

Great place

Parking was secure off street. Room clean and tidy, but only ventilation was via A/C?

The room was cleaned to a very high standard

Room was excellent, staff also very nice.

Good clean room with lots of space.

Very happy with the way the room was presented - clean, tidy and comfortable, and very pleased that there were face washers in the bathroom…just something minor to maybe some people but to me it was special…

Great modern room and great location

Staff, we felt like criminals after they locked us out of our room. We put our tea & drinks back to our room to pay for when we left in two days time but was rung up to bring a credit card in. We were exploring Ballarat & didn’t make it back till late & this is when we found out our door was locked. Our credit cards were in the locked room so pretty hard to pay, no apology when we went to see what the problem was, only pay up. Then we were sent an email explaining why it happened, very bad customer service. On departure the manager didn’t even keep eye contact or asked as normal ‘ how was your stay’ to say we will not stay at this place again. Never been treated like a criminal before.

We had a good, comfortable stay as a family. The room was spacious and worked well for us. However, during our 2-night stay, I expected the room to be cleaned and vacuumed on the second day, but only the beds were made. A bit more attention to housekeeping would improve the experience, especially for a family room.

Good location and comfortable practical room

Large clean well equipped room

Clean rooms and great amenities