库克角凯艺套房酒店

Old musty smell, out dated rooms. Thick dust under beds air-conditioning smelt terrible. Small bath towels. Was not informed about $300 deposit, staff were not helpful in when I did not have the funds for a deposit. Will never be going again!!

Room was clean enough except for the spa bath which was filthy, and mould in the shower. I booked a 'king bed with sofa bed' - no linen for the sofa bed. When I enquired, it would be supplied with an extra charge. I could've booked a king bed room for much less than what I paid. Gardens desperately need tending. Daily servicing meant only fresh towels were supplied. No toilet paper, tea, coffee. Washing machine in the laundry didn't work. TV didn't work properly. Not enough cutlery - one spoon!

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Amenities were run down and there was little or no service rooms were good

Beautiful quiet location. Staff were very curtious. The was very clean and tidy. Extending for late check out was very easy. We enjoyed our stay very much.

I accidentally booked this hotel, it was not where I thought it was, it was my mistake. I called and ask to cancel but the reception said they require 24 hours notice even tho I was booking a hotel the same day as I was arriving and immediately called to cancel. Very disappointing

Absolutely filthy mattress and mattress protector on the bed. Blood stains on the mattress protector where you would be sleeping next to the pillow. No mattress protector replacements. Went to put it at the foot of the bed and when we peeled it back, there was a MASSIVE STAIN - probably urine - in the middle of the bed 1/3rd of the way down. No other rooms - told to flip it over - well the other side was even in a worse state.

It was a place to stay. I wasn't expecting 5 stars so I got what I paid for. Having the room cleaned properly each day would have been nice.

I really appreciated staying at this place, I couldn’t fault anything staying there, I’m definitely going back, thank you

First time stay and it was as good as it gets. Quiet , good sleep, parking out the front. Only gripe is the $300 bond which I will avoid staying again because of it.

We chose this property due to it's proximity to RAAF Point Cook - and this couldn't be bettered! We had a great meal in the bar one evening too. Thank you!

A nice enough place to stay but there is a lack of bars/ restaurants during the day. In fact there is nothing until the evening

I booked extra nights at this hotel for consecutive days but separately booked I have $600 pending release

Not too bad, breakfast wasn’t good. Hard to get info out of staff. No compendium or info in the room. Clean enough. Everything could use a bit more love.

Great food and private location

Unfortunately the restaurant wasnt open during my stay, which was a pity as I had been looking forward to trying it. But beyond that I had a good stay.

I liked that it was a good size and didn’t make you feel like you were in a normal hotel room. For the price I paid I was expecting a little better but instead I was very underwhelmed with the furniture and decor I found it very dated and just unappealing. I was all so expecting to have a tv in the bedroom which is pretty standard these days so we could relax and unwind in the bed rather than having to sit in another room. Not writing this review to be nasty but hoping this feedback will help you know what guests are expecting

Barely got to sleep in the room because the trees have grown into the windows and the roof of our unit. It was a very windy night and the sounded like the roof was gonna come off or someone was breaking in all night. Definitely not staying here again. For $200 a night it was definitely a let down

Location was good staff very friendly, room was clean and a quiet location

Nice fresh place to stay