快斯特艾芬豪酒店

Very clean room.Didn’t seem to be all that occupied and we were down the end of a corridor in a studio room.Hard to locate the car park and lifts.All in all 3.5 out of 5

Close to takeaways and Woolworths. Clean and had everything I needed in the kitchen. Lovely shower. Modern.

Was clean staff were lovely every thing we needed in the kitchen woolworths next door cafes down the road

Excellent staff and house keeping services. Variety of places to eat on the main road, with the local train station just a walk away - highly recommend.

Tv reception was terrible. Everything else was great!

Tiny room was looked over by adjoining building so curtains always closed. No coffee table so food or drink had to be consumed whilst sitting on the bed. No writing paper or pen. No soap holder on vaniity so grabbed a plate from the kitchen to hold soap. Room was clean and staff were friendly and helpful.

The staff were friendly and helpful as we had to drive 2 hours to arrive they made the transition easy

Staff were very attentive and helpful - rooms adequate if a little small and the location ideal.

The Overall experience was excellent. The Reception staff (Particularly Jacinta and Bianca) were lovely and super helpful when needing to accomodate my adult daughter into our room, whilst my husband was in hospital. They helped with organizing taxis and a late permit for parking as well. Whilst it was obvious you were having a change over of furniture during our stay, this did not inconvenience us. The only criticism I have is in relation to the car park. The signage displayed in the lane does not clearly indicate a right turn into the Quest carpark. We continued down the lane into the gated area of another business. The gate closed behind us, as darkness set in, and we were unable to exit. Had to call Quest Reception to see if they could contact the business and enable us to exit. Thankfully, after some time trapped behind the gate, a car from their carpark proceeded to exit and we then followed them, whilst the gate was open. More distinct signage, that is easily seen in the evening, would have avoided this scenario.

Stayed in a recently remodeled apartment where the kitchen and bathroom had been remodeled. However the furniture was still the same prior to the refurbishment and just looks tired. I was very disappointed as this apartment was advertised as a superior 1 bed apartment and one nights accommodation wasn’t cheap. Also I received an invoice after my departure for parking and at no time was I advised that there would be a charge. I’ve stayed previously at the Quest Ivanhoe and never been charged parking. This visit for me was disappointing.

We had a great time here. Friendly staff, great position and a lovely street with cafe's/supermarket all near by. We would definitely stay here again :)

Lejlighedshotel i forstaden Ivanhoe. Tæt på supermarked og caféer. Venligt og hjælpsomt personale. Værelse ikke stort. Dårlig seng.

Great accommodation and friendly staff

This property cancelled our reservation booked months in advance for F1 Grand Prix weekend in Melbourne at the last minute leaving us scrambling as most hotels were booked. We had to book an alternate hotel at considerably more. Their specious reason was that there were renovations going on. If that was the case they could have told us when we booked this might be the case but they did not. Could this have been a money grab on their part??? I will never stay at a Quest property

Was not told about renovations until arrival, no veiw due to scaffolding, dust from renovations and paint smell made it difficult to breath and sleep. I have breathing issue's due to medical condition. Builders where talking loudly outside our window at 7am. Builders took over hallways and elivator. Was not happy.

Great location

Lift nw all weekend. Poor advice as to car park lifts whereabouts. This should have a sign as there’s confusion with the Cole’s lift and Quest lift location.

Very clean and reception staff very friendly and helpful

The initial problem was that we were allocated a Studio apartment after booking a one-bedroom superior apartment. This was sorted after the first night and we were very happy to move into a nice one-bedroom apartment. A late-night, loud girls' get-together in a nearby apartment was disappointing but obviously difficult for management to control. Staff were very friendly and helpful.

It was nice would recommend few issues with linen/toiletries