I can't speak highly enough of this hotel.
Location: Excellent. There is a tram stop out the back door on Collins Street. There are great bars and restaurants in the area.
Staff: We were greeted warmly on check-in and offered a room upgrade which was greatly appreciated. Our bags were transported to our room for us. Check in and check out were both efficient and the staff were extremely professional and friendly.
Room: The room was spacious and spotless, with a comfy bed and huge bathroom. We had one minor issue which was resolved immediately and we were given a bottle of wine for the inconvenience, which was completely unexpected.
Bar: We received fantastic service in the Curious bar - one bar attendant in particular was outstanding (unfortunately I did not get her name) - and the cocktails were excellent.
Everything was wonderful. Especially our room and the pool. The shower, bed, space was incredible. And we had an amazing view!
i LOVE THIS PLACE. THE ROOMS WERE BEAUTIFUL, HOWEVER I WISH I WOULD HAVE HAD A BETTER VIEW OF THE CITY. REQUEST HIGHER FLOOR ROOMS FOR BEST VIEWS.