棕榈度假村酒店

Too far from the airport

Service from staff was easily accessible but not intrusive. Surroundings clean, tasteful, comfortable and private. Venue was excellent for rest and relaxation. Facilities - kitchen utensils, room, air-conditioning etc modern, fully functional and carefully placed for the comfort of occupants. I appreciated the layout and thoroughly enjoyed my stay. I would visit again.

The people were very friendly and the location was fabulous. The pool was well kept the properties very close to the ocean.

We had an excellent stay at this beautiful small resort located within an urbanisation in Holetown. The rooms are comfortable and well maintained and the staff are very helpful. We enjoyed the walk to the beach and access is provided to a beach resort with a pool, bar and restaurants.

The property & location were perfect with a very spacious & well equipped apartment

While the room and the pool were adequate, I had a number of problems with this property. They ran my Amex card three times for my deposit (it showed up immediately on my Amex app even though they claimed that it had not gone through on their machine); guest laundry cost $20 but they did not sell detergent. Breakfast had very limited choices. The guest rooms have an 8 digit code you have to memorize in order to enter. A fob key or 4 digits would be reasonable. The attitude of the evening duty manager was woeful, and the lady in the morning was not much better. Sour would have been a compliment. Does this hotel not want guests? They didn't seem to. Having 'failed' to run the deposit they then wanted to take $150 in cash. As I pointed out, their faulty card machine was not my fault. And in the end, they ran my card for $450. Beware and stay somewhere that actually wants your business.

Excellent stay and will be back. Pool was perfect for non-beach days. Room and kitchen were just what we wanted/needed for our stay. Beds were comfy Beaches, restos, and groceries were all a 10-15 easy walk away. Staff were friendly and always there for what you needed. A special kudos to the housekeeping ninjas who kept the place fresh each day 🙂 Loved our morning coffee and toast on the balcony with the birds and occasional monkey 😁 If I were to make any recommendations it would only be: Serrated knife for breads Faceloths added to the bath and hand towels provided Small broom and dustpan in the units allowing for self-cleaning on those sandy late afternoons.

Content with everything apart from the poor maintenance of the apartment. Despite numerous requests the washbasin couldn’t be used as it had no plug but it was blocked and wouldn’t drain away. The maintenance operative knew about the problem and confirmed it was blocked with tree roots. Clearly, this was and still is an ongoing problem. Why are the pipes not cleared which is a relatively straightforward process. The kitchen blind was broken and remained so during our stay. Once again the management were aware of the problem but chose to ignore it. Given the cost of over £220 per day this isn’t good.

Room was clean, we has everything we needed.

Clean rooms, lovely location, quiet pool anrea, and friendly staff.

Clean room, nice pool, good location

Good spacious clean room

Always love staying here. Spotlessly clean and lovely staff.

Room was clean,comfortable nice balcony. Courteous staff. Pool was fine. Little miffed finding out deposit for pool towel was actually a non refundable charge.

Der Aufenthalt hat uns sehr gut gefallen. Sehr großes, sauberes und modernes Zimmer. Kleiner Pool, Hotel gut zu erreichen, nicht weit vom Stadtzentrum.

Clean and tidy rooms.

Clean and comfortable setting.

The property was clean & the staff was friendly.

Staff were super friendly and helpful! The room was spotless and amenities plentiful - including a kettle. Highly recommend and looking forward to returning!

Location and amenities all excellent staff super helpful apartment even better than the photos