生态小屋旅馆套房酒店

I never stayed in my room because the hotel baited and switched the room. I booked and prepaid the room on Expedia and when I arrived I was given a key a for a room at a one-story, unbranded drive-up-to-the-door motel down the street. The person at the desk refused to honour my reservation, saying the rate that I got was 'too low' to stay at the main property and that any change in the room or price was 'non-negotiable'. I chose to refuse the room and continued on into the night until I found a real room, at a real hotel at 1AM.

Staff was nice, but deadbolt on room door in motel building would not work, so the door could not be locked overnight

Good location friendly staff room nice.

Séjour agréable.

Chambre très propre. Personnel courtois et rapide. Déjeuner varié.

Le personnel à la réception!!! Et le préposé à l’entretien qui a très rapidement réglé un petit problème. Il faut remercier ceux qui sont soit disant à notre service et que beaucoup oublient de remercier.

I found the front desk to be somewhat

The property looks great from the outside. However, the room was not well cleaned and maintained. We could see huge smuges on the walls and both bed spreads were covered in dog hair despite them having a 'no pets on beds' policy and us not booking a pet room. In the closet they have a bed spread change 'schedule' which shows they only change them about once per month. The other weakness is the breakfast. It's among the most basic that we've had. But all the basics are there... that is when they're actually stocked! Both mornings ran out of several items and, the one and only employee at the front desk would need to be notified to refill basics like coffee and cutlery. They even completely ran out of milk, with no restock possible until the next day. I had to take a bunch of creamers for my cereal. If I owned a hotel, I'd hop in my car and go buy some milk right then and there. They also had no water available as a beverage option. What compelled me to write this review however, is that with both the issue of requesting new bed spreads and notifying staff of depleted breakfast items, the staff I dealt with made no effort to display concern or urgency, or offer any sort of apology for the inconvenience and the hotel's shortcomings. None of this was terrible and I'd consider staying again if needed, but there are some seriously easy ways to strengthen this business. The free electric car charger was a nice amenity. La Fanrik, a restaurant two doors down, was fantastic!

I checked, in nice person, I went to my room which was on the 2nd floor once the elevator door opened up you smelled a strong order of mold, Was always curious now about staying I will never go back, A post is good, they will only understand when I shall file complaint to the local government who oversees these hotels .

The room is clean. Everything in the room works I like the charging ports next to the bed. But the AC is quite loud and some of these rubber seals in the shower are quite old.

Mediocre at best.

Breakfast was nice and there were enough parking spaces.

Staff was helpful, place was very clean, breakfast was more then good I give it a 4

Pas très propre et personnel pas très intéressé par les clients

Too close to the highway, lots of traffic noise throughout the night.

Arrived late at night. But check in was fast (excellent for a weary driver). Stayed in side building so the parking right outside the door was super-convenient too. 10 steps away was the bed. Beauty.

It was good

Thé breakfast is really simple and not so much choice. The room was ok, but not the one at the motel.

Personnel peu souriant et peu accommodant. Drôle d'odeur dans la chambre.

Very nice place. Everything was clean, room was small but very nice. We stayed in the motel part, not the main building & we did not like having to walk through a business parking lot to get ice & coffee etc & we were not particularly impressed with the breakfast but the room being so clean made up for that. One thing, we went to the front desk to ask for some brochures or maps for Quebec City & you guys had nothing. The young lady wasn’t very accommodating & kind of brushed me off. Not cool. Great location, parking excellent.