Absolutely horrible experience with Oasis Inn. We booked well in advance through Expedia because the hotel was listed as pet-friendly. We even included a special request for a pet-friendly room when making the reservation.
When we arrived to check in, we were told they do not allow pets under any circumstances and that we couldn’t stay. Despite showing them a screenshot of the Expedia listing stating the hotel was pet-friendly, they denied it had ever been advertised that way and offered no meaningful assistance.
As a result, we spent over 2 hours scrambling to find another place to stay on a Friday before a long weekend, when almost everything was fully booked. We didn’t get checked into our new accommodation until 1:30 a.m., turning what should have been the start of our trip into an incredibly stressful and exhausting experience.
If your property does not allow pets, please ensure your listing is accurate and up to date so other travelers don’t end up in the same situation.