威廉士湖温德姆华美达酒店

Ok

Shower was broken had change rooms (find this out at midnight) little compensation The format billing is put through on credit card. Just plain maddening.

Everything was very adaqit for my needs

The place needs a deep cleaning I've noticed the light switch's are dirty and the nooks and crannies needs cleaning, which makes me believe how good are they cleaning the room for the next guest? Breakfast options are decent but the items you expect to be hot are cold, the eggs taste like they're made from powdered eggs, the bacon is transparent and I wouldn't touch the sausage with a 10 foot pole just on how they looked. The location is alright its close to down town.

The Indian restaurant is excellent!

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Smelled very badly like smoke on our floor. Rooms could definitely use some TLC. We had one tiny bar of soap, not enough washcloths etc.

The night staff were amazing. I was so grateful after able g day one the road

Hot tub wasn't working, bedside lamps didn't work and toilet leaked

The front desk agent was very nice and helpful! Check in was quick. My room was excellent, very clean!!! Breakfast was good!! A variety to choose from. All in all i enjoyed my stay.

clean room, nice staff, good shower and comfortable beds.

Great stay!

Decent stay for price

Room was clean, breakfast reasonable. I wish the gym had a few more heavier dumbells and some mats.

Needs some maintenance. The lining under the box spring is coming off, the towel rack is coming off the wall, the shower curtain is missing a grommet, there’s duct tape around the water supply line to the toilet, the towels did not appear clean, and one pillow had some red stuff on it. It didn’t feel like a clean room. The lobby and reception did not feel welcoming. I won’t go to that hotel again.

The building is old, but the lobby was clean. Staff was very friendly. We went to our room. It looked clean. It’s a decent room. We went out for a bit and came back to the room very late. The next morning I went to shower and there was something on the shower curtain that obviously had been there for a while maybe toothpaste, hair cream I don’t know what. There was a dirty face cloth that somebody who was there previous to us had used and hung on the shower rod. I responded to the text number that had welcomed me in the first place to Ramada Inn and told them what the problem was advised them I was going out for the day and would appreciate it getting cleaned while I was away. Again, we returned late. It had not been cleaned. I went down to the front counter and advised the staff of the problem, but it was late and as they hadn’t cleaned it, it was too late to clean it. They apologized for the problem and said they would tell their manager. The next morning when we checked out, we were asked how the day was and I told them what happened. They apologized and said they would talk to their manager. We still were charged full price for the room and I’m very dissatisfied about the room, being not cleaned properly in the bathroom of all things prior to our arrival and after asking them to clean it.

I had booked 2 queen beds. On arriving was placed in a dismal room with a king and pull out bed. Unacceptable! They did rectify the situation by transferring us to the Coast hotel.

Nice bathroom and really good pillows.

Spotless room friendly amazing staff and very accommodating

We had the family room, and it was exactly what we needed with 3 beds and extra towels. Checking in and out was simple. We appreciated that breakfast was laid out and until 10am. Thank you Ramada!