Hilton Haikou Meilan

相對舊一點，有露台，但十分靠近其他房間，加上低層看不到什麼景色！泳池好像未開，在園中還在做工程！健身房也不大！

下车没有人帮忙拿行李。大堂服务人员基本上也不主动。

飯店漂亮大舒適。盥洗用具用歐舒丹的很不錯。

环景优美，泳池海灘靚，附近有公車到市中心，員工非常有礼；缺點是酒店穿梭巴士班次及早餐款式太少！但下次到海口仍然會再入住的。

酒店整體很好，行出海灘只需兩分鐘，洒店職員很有禮貌，房間亦很舒適，可惜冷氣時大時細，另外地點比較偏僻，搭的士外出有困難！

酒店十分舒适，非常适合休假。而且服务也很周到。

今次是第二次入住這個酒店，房間向著無敵海景一流，不過發現今次酒店環境上作出調教，就是以前向著無敵海景的泳池，現在海景與泳池之間種了很多樹，把無敵海景完全遮蓋了，我認為這是非常敗筆，因為酒店其中吸引我之處就是這個向著無敵海景的泳池，但如今種了樹，泳池已望不到無敵海景了。另外酒店內消費加了價變成極高，吃一碗普通的面都要四五十元人民幣，即食面也要20元人民幣，一支細支裝啤酒都要去到30多人民幣，而酒店外附近並沒有食肆，雖然這裏舒適，但飲食和購物就很糟糕，所以建議酒店應該考慮此點，由於酒店範圍外一帶完全沒有食肆，所以應在酒店飲食價格上作出調整，這樣才能吸引到客人入住，因為吸引入住才是最重要！

酒店地點偏僻，叫車不易

這是我第2次入住，一如之前般一切都很好 只是房間有蝨，被咬了2口 酒店設施，服務，環境，都是一流的

地點太隔涉，打的也不容易，酒店穿梭巴士班次太少。

非常适合度假发呆的酒店，看看书，听听音乐！

Great facilities overall, customer manager is helpful, yet some staffs are unwilling to help at times.

Stayed 1 night early Sept. Will not stay again. Pros: - Room was clean and comfortable, good view - beautiful, well maintained pools - Next to the beach Cons: TERRIBLE SERVICE - staff speak little to no English. Not what you'd expect from Hilton!! Incident 1: my non-Mandarin speaking friend called asking for our room service to be cleared as we had finished dinner, and the call was transferred to a second person who still didn't speak any English. We also had to wait a whole hour for the stuff to be cleared, and then I was told their records showed we had already checked out of our room. - incident 2: was first told when I ordered food at the pool that nobody had checked in to my room, then the name that I gave didn't match their records, then I didn't pay my deposit so couldn't charge the price of the food to my room (I had checked in 30 mins prior and paid the deposit required, and was given a receipt to prove it). Waited 2 HOURS for food to be made and delivered to the poolside. Why advertise the pool bar if nobody uses it, and when someone does use it, it takes this long?? We only ordered 3 drinks, a fried noodle, spring rolls, and pancakes. 2 of the drinks had to be sent back, huge ice cubes in what was supposed to be a smoothie. - air con temperature was not adjustable. The lowest it would go was 23.5C. - not the best location - 20 mins from city centre and 30 mins from airport by cab. Cabs charge extra 30RMB to cover costs of getting to the hotel.

Nice hotel, swimming pool and the beach are just next door! Close to the bus stop and hotels provided good food.

The staff are incredibly nice. Despite the fact that the hotel is not situated in a convenient location, our experience in this hotel was rather positive. The room is well designed, with balcony overseeing the sea and bath tub. There are several swimming pools and three hot springs. Our experience would be better if the catering is less pricy and the pools and room are cleaner.

交通不夠方便。 其他都滿意

酒店環境非常好 無敵海景讓人心情開朗 適合旅遊居住 服務態度好 值得推薦

超級好的服務! 每個員工臉上都充滿笑容!! 餐廳食物好吃 像家一樣的酒店 好喜歡!!!

整體環境都不錯, 只是位置比較偏遠, 有時候在市區打的士, 的士司機都說不知道酒店的位置......

前住酒店道路維修塞車