帝国酒店

The room is full of dust everywhere, especially at the bathroom. You can find it easily on the towel racks and containers for hand wash and shampoo. The bin was broken, asked for a replacement but they did nothing during our 4 days stays. The staff is not friendly and not helpful at all. We had one staff unlocking our room without any notice one day and we therefore, reported this incident to the receptionist but he was laughing at us and said " sorry this shouldnt be happening", which I truly dont feel he is sorry about this and i think breaking into a guest room without notice is truly accpetable.

Very good location, spacious room. But no fridge. The food vaiety for breakfast is limited.

Vi hade bokat ett dubbelrum men fick det uppgraderat till en mindre svit. Så himla fint rummet var. Superbra AC. Supersköna sängar, ja allt var perfekt. Jättegod frukost.

Fint hotell med bra läge för att se Köpenhamn. Hotellets parkering var full men det fanns bra alternativ med garage alldeles i närheten som personalen trevligt guidade en till. Allt var bra med undantag från frukosten men framförallt själva rummet man satt och åt i. Det var otroligt mycket folk och hög ljudvolym. Till och med svårt att hitta en ledig plats. Frukosten som sådan var okej men inte så mycket mer än det.

Great location near train station and Tivoli. Staff is wonderful. I had sore feet from heavy tourist activity after my first couple of days and the staff was kind enough to give me ice a couple nights which saved me and probably made the difference in me acclimating v. getting a bruise that could have been a stress injury. Great room.

Geen negatieve punten

I've stayed here before and liked it enough to pay the premium to stay again. But that will be my last time. The staff was dismissive and in a bad mood. I was not offered the discounts or upgrades that I should have received. The room had some trash on the floor and the lotion container was empty. The breakfast is good, but it's not enough for me to stay there again.

It was quite odd to request for room service via QR code in the first place. Had expected a daily service from a hotel service point of view. Dates requested for clean up was not fulfilled. We requested for 2 days and only 1 day was fulfilled. We stayed in a junior suite and the light at the wardrobe area was not working. One of the toilet door could not be locked and had to wait for technician to repair it on Monday. We checked in on Sat. The cleaning service could have refilled the tea bags too which they did not when they clean up the room. So it’s only 2 teabags for the 4 nights we stayed in. Security could be tightened a bit more. Saw a lady who requested for her room number and claimed to have the card key and that she forgot the room number. Though they did not provide the room number they just allowed the lady to walk and loiter at the lift lobby. Could have asked for an identity or else escort her out of the hotel as the card key could be stolen. Overall, location was great and convenient to bus stops and train stations. Staff were friendly and helpful.

El desayuno está muy pocas opciones

A great location for getting around the city. The hotel was clean and tidy throughout. We didn't eat at the hotel at all, although we did stop for a drink in the bar one evening; so we can't comment on the food. However the staff serving in the bar/restaurant were attentive and polite. Reception staff were very helpful at check-in, also helping when we asked for supplies of tea and coffee for the room. They arranged a taxi for us at check-out and ensured we had everything we needed for our stay. The room was small but comfortable and spotlessly clean. Our only (small) issue was storage, we stayed for 5 nights and there was limited space for clothes. A couple more drawers and coat hangers would be good. The tiny shelf next to each side of the bed is barely big enough for a 'phone, so a small set of drawers there would have been ideal. Similarly the bathroom could have used a shelf and a few more hooks. But these were minor inconveniences and wouldn't be a problem if staying just for a weekend. Overall it is a great place to stay and we'd definitely choose it again next time we visit Copenhagen.

Vi fikk oppgradering til suite og senere utsjekk. Suiten var litt eldre, men bra vedlikehold og rent. God frokost med deilig bakst! Hyggelig personale.

Hotellet kändes inte riktigt som på bilderna, utan betydligt mer slitet. Rummet var absolut okej men också sämre än bilderna gav sken av, särskilt badrummet. Skulle inte betala den summan igen för samma boende. Läget var dock superbra om man vill slippa vara beroende av bil eller andra färdmedel.

Dejligt central hotel. Mangler køleskab på vores (relativt dyre) værelse. Fantastisk morgenmad.

Rent och fräscht rum. Trångt i frukostmatsalen.

This hotel is NOT kid-friendly at all. I booked this hotel solely because the photos prominently feature the pool and Finnish sauna, and my child loves swimming. Only after I made a non-refundable reservation was I informed that access to the pool and Finnish sauna requires advance reservations and is restricted to guests 16 years and older. This information should be impossible to miss. Most people choose a hotel by looking at the photos, room details, and amenities—not by reading pages of fine print. If the pool and Finnish sauna are prominently featured in the photos but are unavailable to children, there should be a large, clear warning before payment, not hidden in the booking details. This completely changed our vacation. My family had been looking forward to enjoying the pool and Finnish sauna, especially our child, who was excited to swim. Finding out that we couldn’t use these facilities after arriving was incredibly disappointing and stressful. It cast a shadow over our entire 4-day trip and ruined one of the main reasons we booked this hotel in the first place. I booked through Hotels.com (Expedia), so I don’t know whether the hotel or the booking platform is responsible. Either way, the lack of transparency cost me €1000 on a non-refundable reservation. Families with children should avoid booking this hotel if the pool and Finnish sauna shown in the photos are important to your stay. Don’t assume they’re available just because they’re prominently advertised.

Good staff

The location of Imperial is conveniently located close to Vesterboro and Copenhagen Central Station. The staff is polite and helpful. The breakfast is fantastic and great for the value.

Aire acondicionado no funciona bien. Jabón, shampoo limitado. Instalación viejas

Great location, close to tge train station and walk to all of the attractions. The city trains and metro station are nearby and there are lots of dinning options around and the main shopping area is 10-min walking distance. The room was clean. There is a large grocery store a steps away.

Hotellets läge var bra men rummen var väldigt varma även om graderna ställdes in som lägst och fläkten på det högsta. Inte så bra utbud på frukosten och det kändes som att man satt i en skolmatsal.