机场花园酒店

The property itself is not bad, I booked a room for two of my clients, it is a good place, the lady owner was respectful and courteous. Unfortunately, the same cannot be said about her husband, and this completely ruined our experience. I've traveled the beautiful Ecuador, I have rarely encountered such an arrogant and disrespectful attitude from someone working in hospitality. We had a booking issue—something that could have easily been discussed and resolved professionally. Instead, this man approached me, speaking aggressively, and acting as though I had no right to address him as an equal. His attitude was absolutely unbelievable. He seemed to expect submission and special deference simply because of who he believes he is. Hospitality is about respect, communication, and treating guests with dignity—not intimidation, yelling, or trying to establish some imaginary level of superiority. I have spent my life traveling and working in tourism, and I know the difference between a misunderstanding and completely unacceptable behavior. This was not simply poor customer service; it was an unnecessarily hostile and humiliating confrontation. Ecuador is a magnificent country filled with warm, kind, and respectful people. Sadly, this was by far one of the most unpleasant personal encounters I have experienced here. The hotel itself may be acceptable, but no property is worth being treated this way. Based entirely on my personal experience, I cannot recommend this hotel. M

A

Excelente ubicación y buen lugar para estadía

Very relaxing and gorgeous garden

The room was very good. The grounds are beautiful. People working there very nice.

I left too early for breakfast but had a wonderful $10 meal the evening before. The bungalow was not very big but plenty of room for myself and everything I needed was there. It was wrong, comfortable with DIRECTV and a hot shower. They arranged a $10 taxi ride to the airport, which took less than 15 minutes. The driver was there well before pick up time. Check out was simple and easy. We will be happy to stay there again on my next trip through Quito.

Paid for a single room and I was given a room away from the main House, next to the kitchen and it felt it was a room for their staff versus a client. Room was clean but very basic which for the price $58 (tax included) it should have been less, $20 the most! I felt deceived. The breakfast was nice and the outside grounds pleasant, lots of flowers and nature but not sure how I ended up in this room!

What a sweet place and so close to the airport! I needed to check in really early and they were so accommodating. The little cabin I rented was adorable and set in really pretty grounds and they arranged taxi service for me back to the airport. Lovely place!

I really like the garden area. Friendly staff. Close to airport.

Personal agradable, muy buena atención, un lugar ideal para descansar

We loved the environment - beautiful gardens and grounds. Staff was very helpful and accommodating.

Lindo y seguro

Everything good

Wonderful, just remodeling

Excellent and helpful staff.

I needed to stay one night in a place near the airport in Quito. It’s a charming log cabin or bungalow for modest price. I was happy to stay one night near the airport for less than $50. So it really depends on what you want or need. It met my needs.

It was a nice peaceful property, close to the airport. Staff was very friendly and helpful. Air conditioning would be nice during the day, but at night it was fine. Roosters a little annoying and loud.

Hermoso lugar

The kindest staff and such a quaint cute place. The grounds are beautiful with gorgeous gardens. Excellent customer service!

I loved this Hosteria! The staff is super friendly, the breakfast was delicious, and it is quiet, despite being close to the airport. I will be back!