戴尔总馆西湖大酒店

The property was good and conveniently located close to the main attractions. Although it’s an older building, it had all the necessary amenities. One of the highlights was the beautiful view. We especially enjoyed having breakfast while overlooking the lakeside, which made for a lovely start to the day. The breakfast was decent—not extraordinary, but satisfactory. The property was also quiet and comfortable. However, there were a few drawbacks. The room had spider webs in several places, and we even noticed a few spiders, which made it feel less clean. The kettle was also in poor condition, with heavy stains and residue inside, so we didn’t feel comfortable using it. The complimentary biscuits were a nice touch, though. Overall, it was an okay stay—not extraordinary, but acceptable. The location, peaceful atmosphere, and beautiful lake views were definite positives, but the cleanliness could certainly be improved.

Awesome hotel, fabulous location right on the bank of the lake, very tranquil would definitely recommend for a chilled break away. Staff are very friendly and attentive and breakfast is wonderful.

Dirty rooms, the whole place is very eerie. One member of staff who tried his best to accomodate.

Beautiful lakeside hotel; lovely comfortable room and a very nice breakfast indeed.

The welcome was warm the room was comfortable and the breakfast was really good . All the staff were very helpful. Thankyou

bath tub drain was badly clogged. the liquid soaps in bathroom didnt work, had to open the top to access the soap. cups and cutleries at breakfast werent washed properly. friendly people.

An amazing stay at the Dale Head Hotel! Beautiful location and well-manicured grounds to walk around. There is access to the lake from the property, but not easily - the path is a little over-grown. The Manager, Dale, was lovely and could not have been more helpful. We were there to hike Helvellyn, and he advised us that Swirls Car park (beginning of the hike) is easily accessed from the hotel by a woodland footpath, rather than the main road, or paying for the car park. Drinks on the terrace over-looking Thirlmere lake were lovely in the evening, as were the home-cooked bar meals provided. The menu is small, but is ideal for when you return in the evening hungry and wanting something substantial. I had the Chicken & Bacon pie and my husband had the burger - both were cooked beautifully and very tasty. They also served a home-made beef stew with cheese scones, which looked (and tasted, according to other guests) amazing. A short, 5 minute walk from the hotel is The King's Head Pub on the main road, who also serve delicious food. We stayed in a 4-poster deluxe double with a lake view. The room was full of character (slanting floor - interesting!) And very comfortable - especially the bed! First time I haven't woken feeling like Ive slept on a board! Breakfast was also superb! The poached eggs were cooked perfectly each day! We thoroughly enjoyed our stay here and would not hesitate to book again in the future. Thank you for a lovely stay!

Tolles Haus, super Gastgeber, einmalig schöne Lage am See

Amazing location and really nice staff Had a long chat with owner discussing history Really recommend it for a Lake District holiday

상당히 오래된 호텔이라, 더운여름이나 추운겨울에는 사용할수 업믈것같아요. 몇백년된 시설이라 정말 낡았고, 조명도 어두워요. 열쇠는 아주크고.. 마치 고성체험같아요. 수건은 모두 찢어져있고... 의자도 책상도 모두 삐걱.. 다만 직원분들은 최대한 편의를 위해 아주친절하시고 열심히 도와주셨어요. 좀 더 리모델링을 해야 손님을 받을 자격이 있지 않나 싶네요.

Awesome

Dale was a tremendous help in securing a dinner for us. He gave great instructions on the hike from the hotel too. What a beautiful property and we didn’t hesitate to ask for help. Bravo

This location is amazing

Location amazing - quiet, no noise from main road, great view of lake and direct access to the lovely 10 mile path all around the lake. Beds in our twin room were nice and comfy. Lovely staff. Nice breakfast. Only negative is that the hotel really needs a bit of a refurb/modernisation, but for the price it's still great value. Highly recommended

We stayed in the family room for the weekend. The room was very clean and spacious, with a brilliant view of the lake. The hotel is only a stone's throw away from Hellvelyn which is where we intended to visit, which was very convenient. With the delicious breakfast it was very good value. Staff were incredibly friendly and helpful as well.

Great location. Staff were helpful and attentive. Property and facilities dated. Breakfast was good with variety of options. Limited choice for evening meal so we ate out at nearby

Beautiful location, good customer service, food was lovely

excelle

A lovely old hotel, with beautiful views and very friendly and helpful staff. The bedrooms were comfortable but signs of it being tired (the towels need to be changed, cracked toilet seats, shower unit kept coming out). Lovely stay and fab breakfast… just needs a little investment

We enjoyed our stay here in a large room with modern bathroom. All staff were very welcoming and friendly, felt homely. The breakfast was delicious. The view of the lake at the front of the hotel was stunning - we enjoyed being able to sit and watch the sunsets. Our only negative point was the poor wifi if you need it (which we did to remotely work so this was a struggle). Otherwise we would happily return.