Dream Apartments Adelphi Wharf

公寓
5.4
/10
一般
39个评论

客人对住宿的评价

Gareth

10.0
/ 10
Apartment was great and exactly as described. It was a little difficult to initially find it as signage outside wasn't clear. Receptionist was friendly (although did go through every possible reason as to why I might be charged additional costs for damage!)
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Verified traveler

10.0
/ 10
Upon arriving at our stay we were greeted by a security guard, the hotel we were staying in was actually being used to film a TV series (the circle) the security guard actually said he keeps having to explain this as the hotel had not communicated this to it's guests, he said that we have been moved down the road into a similar stay. We continued our trip completely happy with the new location but it would have been nice to get this information before handans some details on where we had been moved to
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在该地区
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Adelphi Wharf, 11 Adelphi Street, Salford, City and Borough of Salford, England, M3 6JN

主要设施

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24 小时前台
WiFi
当您访问索尔福德市时,入住Dream Apartments Adelphi Wharf是一个不错的选择。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。
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周围有什么Dream Apartments Adelphi Wharf

Adelphi Wharf, 11 Adelphi Street, Salford, City and Borough of Salford, England, M3 6JN
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大堂 Dream Apartments Adelphi Wharf
大堂 2 Dream Apartments Adelphi Wharf

进一步了解Dream Apartments Adelphi Wharf

General


位于索尔福德(黑僧侣)

Location


Dream Apartments Adelphi Wharf位于索尔福德黑僧侣,距离AO竞技场和曼彻斯特歌剧院不到 5 分钟车程。 此公寓距离老特拉福德球场 2.5 英里(4 公里),距离索尔福德码头 1.4 英里(2.3 公里)。

Attractions


显示的距离精确至 0.1 英里或公里。

索尔福德大学 - 0.5 公里 / 0.3 英里
市场街 - 1.2 公里 / 0.7 英里
人民历史博物馆 - 1.3 公里 / 0.8 英里
阿维瓦工作室 - 1.3 公里 / 0.8 英里
歌剧院 - 1.4 公里 / 0.9 英里
约翰赖兰兹研究院及图书馆 - 1.6 公里 / 1 英里
曼彻斯特歌剧院 - 1.6 公里 / 1 英里
The Crystal Maze LIVE体验 - 1.6 公里 / 1 英里
交易广场 - 1.6 公里 / 1 英里
圣玛丽收藏宝石 - 1.6 公里 / 1 英里
曼彻斯特大教堂 - 1.7 公里 / 1 英里
科学与工业博物馆 - 1.7 公里 / 1.1 英里
AO竞技场 - 1.8 公里 / 1.1 英里
曼彻斯特国王街 - 1.8 公里 / 1.1 英里
皇家阿尔伯特音乐厅 - 1.8 公里 / 1.1 英里

附近的机场有:
曼彻斯特机场 (MAN) - 27.9 公里 / 17.3 英里
约翰列侬机场 (LPL) - 51.9 公里 / 32.2 英里

Facilities


您可利用免费 WiFi和礼宾服务等便利服务和设施。

Business Facilities


特色服务/设施包括24 小时前台服务和行李寄存。

Rooms


客房设有厨房,让您在旅途中找到家的舒适。带有数码频道的平板电视可满足您的娱乐需求;同时提供免费无线网络,方便您与朋友保持联系。便利设施包括书桌和独立的起居区。

所有设施Dream Apartments Adelphi Wharf

大堂 Dream Apartments Adelphi Wharf
大堂
外部的 Dream Apartments Adelphi Wharf
外部的
其他 Dream Apartments Adelphi Wharf
其他
餐厅 Dream Apartments Adelphi Wharf
餐厅

酒店服务

  • 行李寄存
  • 24小时接待员
  • 门房

连接

  • 免费WiFi

公共设施

  • 无烟区

住宿政策及一般信息Dream Apartments Adelphi Wharf

入住/退房时间

入住:
从 16:00
退房:
在此之前 10:00

宠物

Pets Allowed

附加政策

您需要到店支付以下费用。费用可能包含适用的税费:

  • 押金:每次入住 每间住宿 GBP100

这里已包括住宿向我们列出的全部收费项目。

专业房东/物业经理, 提供无接触退房服务, 支持无现金交易, 提供无接触入住服务, 仅接待必要工作人员 - 否, 无电梯
  • 付费可提前入住(视供应情况而定)
  • 需付延时退房费(视供应情况而定)

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

一般信息

热门设施
24 小时前台, WiFi
入住/退房时间
从 16:00 - 到 10:00
Dream Apartments Adelphi Wharf可预订房间
1
Dream Apartments Adelphi Wharf的其他设施
行李寄存, 24小时接待员, 门房, 免费WiFi, 无烟区

常见问题Dream Apartments Adelphi Wharf

Dream Apartments Adelphi Wharf有哪些可用设施?
Dream Apartments Adelphi Wharf有顶级设施,例如 24 小时前台, WiFi。(有些可能需要额外收费)
Dream Apartments Adelphi Wharf的常规入住和退房时间是什么?
Dream Apartments Adelphi Wharf标准入住时间开始于从 16:00最晚退房时间为在此之前 10:00
What is The Star Hotel Classification of Dream Apartments Adelphi Wharf?
Dream Apartments Adelphi Wharf is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Dream Apartments Adelphi Wharf?
Dream Apartments Adelphi Wharf has 1 rooms in total.

更多其他客人的评论Dream Apartments Adelphi Wharf

5.4
一般
基于 39 条评论
清洁度

6.4

客房舒适度

6.4

服务和设施

2.6

排序方式
最相关
偏好
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旅行者评论 Dream Apartments Adelphi Wharf

每页评论数
20
40
热门评论
Verified traveler
icon-双人入住
双人入住
2.0
/10
评论于 180几周前

Hotels.com verified review

The room was in a terrible condition with marks all over the walls, broken picture frames, stained sofa cushions, a window that was locked open, mould in the kitchen and bathroom, and a collapsed bed! There were no staff on hand to deal with our issues and Hotels.com could not reach them via their contact details either. We left the night we arrived and the hotel refused to issue a refund and kept our security deposit. Stay well away from this hotel!
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Keith
icon-商业
商业
6.0
/10
评论于 187几周前

Hotels.com verified review

This place needs some love. - Bed was the worst I've ever slept on, mattress almost needn't have been there, could feel the failing springs and divan underneath - TV Remote missing from room, no replacement worked - damage to carpet - handle missing from cupboard - no information supplied in room, had to chase for everything eg wifi password, check out time, breakfast arrangements (unavailable when I requested) - I spent the first hour of my arrival trying to get - Dream Luxury it was not. - flies everywhere
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Verified traveler
icon-双人入住
双人入住
4.0
/10
评论于 195几周前

Hotels.com verified review

Horrible service from check in ! Once eventually got our room the list goes on. Not clean. No TOWELS ! One small shower gel. No tissues. good luck getting hold of anyone to sort this out for you. Its more of lads pad for messy night out. Wouldn’t recommend it for anything else
Ebenezer
icon-休闲 亲子同住
休闲 亲子同住
2.0
/10
评论于 196几周前

Expedia Group verified review

The property looked better outside than it did from inside. As soon as we got into the apartment, we were welcomed by an unpleasant smell. The floor was visibly dirty and we were provided with plates and cutlery for 2 when we booked the apartment for 4 people. The French doors leading to the balcony were broken and couldn't be locked and we were staying with 2 little kids. It was visible that the entire apartment was not cleaned thoroughly. When I went to complain at the reception we were offered a different apartment which was not that much better. I did appreciate them offering an alternative but I wouldn't be staying at their apartments ever again
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Leon
icon-双人入住
双人入住
4.0
/10
评论于 215几周前

Hotels.com verified review

Poor customer service. Inadequate utensils, crockery, cutlery for two people staying overnight - when I informed reception nothing was done about it. The apartment was scruffy. The shower plughole was blocked with hair and crud. No idea when it was last cleaned. Would not stay again.
Howard
icon-双人入住
双人入住
6.0
/10
评论于 233几周前

Hotels.com verified review

Had booked a room with a balcony but that didn't happen. Lights in living room had 2 broken light bulbs, only 1 toilet roll. I was not told till check out that my deposit of £100 would not be returned for 5 working days and that is not really acceptable at this time
Laura
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 234几周前

Hotels.com verified review

The bedrooms where nice,but unfortunately was dirty, carpet dirty,lamps dirty,bathroom dirty,pillowcases dirty.
Armaan
icon-商务和休闲
商务和休闲
8.0
/10
评论于 235几周前

Expedia Group verified review

Good location, close to city centre and local amenities, with allocated car parking available at a surcharge. This was not made clear at the time of the booking.
Virginia
icon-双人入住
双人入住
2.0
/10
评论于 235几周前

Hotels.com verified review

After waiting an hour to check in my fiancé and I paid £30 for underground parking and then waited 30 minutes for the guard to open the gates. Nobody knew what was going on and the communication was horrendous. We were running late so just dumped our bags and left. We got back early hours of Sunday morning and fell into bed. We woke around lunchtime on Sunday, my fiancé got out of bed and he had a condom stuck to his leg!!! We were appalled and shocked! We pulled back the duvet to find loads of thick black hair in the bed and stains! We immediately rang reception, no one answered all day and there were no staff to help us! There was thick black hair on our towels and in the shower! We stripped the bed and had to sleep on the mattress for our second night, luckily we had our own towels! We left early on Monday morning, again we got stuck in the underground car park for 30 minutes as the security guard was on his phone down the street! We finally found someone to talk to and they were disgusted and very apologetic. I am currently trying to get my money and deposit back but I am prepared to go to environmental health and trading standards if I am not refunded!
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Verified traveler
icon-朋友和家人 好友同行
朋友和家人 好友同行
4.0
/10
评论于 237几周前

Hotels.com verified review

Quite disappointed with this stay, the customer service started well a few weeks before our stay. However when I was told about the £15 parking per night underground of the apartment I asked if I could go ahead and pay. I heard nothing so just presumed I could sort it at the hotel. However when I arrived ahead of check out time I thought I’d be able to pay for the parking and leave the car there until it was time to check in. However I got quite a rude and unhelpful response rather than kindly advising I couldn’t park there until check in. Long story short when it was time to check in I was advised there was no parking available and had to find an alternative car park! It wasn’t a big deal as the car park we did find (Adelphi Street) was only £4 for all day!! However the point is the experience was affected because of the customer service.
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Verified traveler
icon-商业
商业
2.0
/10
评论于 237几周前

Hotels.com verified review

Difficult to find entrance, I was given the first apartment and as soon as I stepped out of the lift the smell of weed was so strong even in the apartment!! Second one the neighbours were playing extremely loud drum and base with no consideration for anyone else. The third one was quiet but as soon as I went to close the blind I discovered that it was already broken. I definitely wouldn't stay here again. The entrance area was very grubby and it doesn't feel a very safe area to be in. If it hadn't been for arriving late after finishing work so late I would have gone somewhere else.
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Gareth
icon-商业
商业
10.0
/10
评论于 244几周前

Hotels.com verified review

Apartment was great and exactly as described. It was a little difficult to initially find it as signage outside wasn't clear. Receptionist was friendly (although did go through every possible reason as to why I might be charged additional costs for damage!)
Ruby
icon-朋友和家人 好友同行
朋友和家人 好友同行
2.0
/10
评论于 245几周前

Hotels.com verified review

not good . Service was awful And they got the room wrong so one of us had to sleep On sofa .
Joyce
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 245几周前

Hotels.com verified review

The accommodation we booked through was not available, we asked and paid for a room to accomodate 2 adults and 1 child. On arriving at the reception we were told they could not provide that facility as they were already double booked. They could only provide an apartment with 1 double bed. This meant one of our party had to sleep on a settee with no bedding. This apartment was obviously designed for 2 people only. We were terribly upset about the situation expecially the child, spoiling what should have been a memorable visit. I would expect some reimbursement for the wrong accommodation which was provided.
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Andrew
icon-商业
商业
8.0
/10
评论于 245几周前

Hotels.com verified review

Great location nice apartment still bit off work in progress as new build Couldn't fathom the hot water but was OK overall
Mahmudun
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 246几周前

Hotels.com verified review

Accommodation was clean and nice… and staff were nice … on site parking was £15 per day.. however parking across the venue in a construction site was cheaper.. surrounding streets have 3hr free parking between 8-6pm… just make sure you keep moving the car after 3 hours …
Verified traveler
icon-双人入住
双人入住
10.0
/10
评论于 247几周前

Hotels.com verified review

We stayed in one there balcony room really nice decor, good price also!
Mohammed
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 247几周前

Hotels.com verified review

Both toilet doors had locks missing, informed reception upon arrival and check out. Also the dish washer had not being checked or cleaned from previous guests staying disgusting! Carpet near the balcony door had a dirty mark on again informed reception. Our check out time on the email was 11:00am at 10:30am the manager knocked our room door and said you are late checking out i informed him and that the email says 11am, to which he replied, time has changed since August. I told him noone informed us not even at check in! The management seem like they haven't got a clue what they are doing running around like headless chickens! On our booking we were told our three bed apartment would have river views but we were given views of a makeshift Car park being used by contractors instead. It's a new build but the workmanship looks cheap and cheerful we cleaned the apartment ourself including wardrobes which were dusty spent two nights here we were planning to extend our stay but decided to check into a hotel in Manchester Central.
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Verified traveler
icon-商业
商业
10.0
/10
评论于 248几周前

Hotels.com verified review

Upon arriving at our stay we were greeted by a security guard, the hotel we were staying in was actually being used to film a TV series (the circle) the security guard actually said he keeps having to explain this as the hotel had not communicated this to it's guests, he said that we have been moved down the road into a similar stay. We continued our trip completely happy with the new location but it would have been nice to get this information before handans some details on where we had been moved to
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Steve
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 254几周前

Hotels.com verified review

The apartment i booked and stayed in was spotless. The corridoors however weren't clean at all. I also booked an apartment with a double bed and a twin bed for me and my 13 year old daughter. Upon arrival (around 6pm) we couldn't find reception, no signs st all. After we eventually found it and checked in around 1800 we went to our apartment and it was obvious there was only a double bed and a very small 2 seater sofa which wasn't a sofa bed. We went to reception and told the lady i had booked an apartment with a double and twin bed, she did something on her laptop and said someone would bring one to our apartment. We waited and waited until 1930 and still no bed and we needed to go out for food, so upon returning to reception and saying noone had brought us a bed yet, she huffed and said shed be back in 5 minutes. She returned with some bedding and walked out, so i presumed she wanted us to follow her. Upon arrival at our apartment she presumed the small sofa was a sofa bed and tried to convert it into a bed. I told i had already looked and tried to pull it out into a bed but it wasnt a sofa bed. She just stood there and offered no explanation, so i asked could someone get us one from another apartment and she said no they were all occupied. She again just stood there and offered no apology or aternative arrangement!! So i said we'll just have to make do with what we've got!! And she just left!!
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每页评论数
20
40

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外部的 4 Dream Apartments Adelphi Wharf

免责声明

免责声明:确保所有照片的准确性是酒店的责任。Traveloka不对任何照片不准确性负责。
5.4
一般
基于 39 条评论
清洁度

6.4

客房舒适度

6.4

服务和设施

2.6

排序方式
最相关
偏好
查看全部

旅行者评论 Dream Apartments Adelphi Wharf

每页评论数
20
40
热门评论
Verified traveler
icon-双人入住
双人入住
2.0
/10
评论于 180几周前

Hotels.com verified review

The room was in a terrible condition with marks all over the walls, broken picture frames, stained sofa cushions, a window that was locked open, mould in the kitchen and bathroom, and a collapsed bed! There were no staff on hand to deal with our issues and Hotels.com could not reach them via their contact details either. We left the night we arrived and the hotel refused to issue a refund and kept our security deposit. Stay well away from this hotel!
阅读更多
Keith
icon-商业
商业
6.0
/10
评论于 187几周前

Hotels.com verified review

This place needs some love. - Bed was the worst I've ever slept on, mattress almost needn't have been there, could feel the failing springs and divan underneath - TV Remote missing from room, no replacement worked - damage to carpet - handle missing from cupboard - no information supplied in room, had to chase for everything eg wifi password, check out time, breakfast arrangements (unavailable when I requested) - I spent the first hour of my arrival trying to get - Dream Luxury it was not. - flies everywhere
阅读更多
Verified traveler
icon-双人入住
双人入住
4.0
/10
评论于 195几周前

Hotels.com verified review

Horrible service from check in ! Once eventually got our room the list goes on. Not clean. No TOWELS ! One small shower gel. No tissues. good luck getting hold of anyone to sort this out for you. Its more of lads pad for messy night out. Wouldn’t recommend it for anything else
Ebenezer
icon-休闲 亲子同住
休闲 亲子同住
2.0
/10
评论于 196几周前

Expedia Group verified review

The property looked better outside than it did from inside. As soon as we got into the apartment, we were welcomed by an unpleasant smell. The floor was visibly dirty and we were provided with plates and cutlery for 2 when we booked the apartment for 4 people. The French doors leading to the balcony were broken and couldn't be locked and we were staying with 2 little kids. It was visible that the entire apartment was not cleaned thoroughly. When I went to complain at the reception we were offered a different apartment which was not that much better. I did appreciate them offering an alternative but I wouldn't be staying at their apartments ever again
阅读更多
Leon
icon-双人入住
双人入住
4.0
/10
评论于 215几周前

Hotels.com verified review

Poor customer service. Inadequate utensils, crockery, cutlery for two people staying overnight - when I informed reception nothing was done about it. The apartment was scruffy. The shower plughole was blocked with hair and crud. No idea when it was last cleaned. Would not stay again.
Howard
icon-双人入住
双人入住
6.0
/10
评论于 233几周前

Hotels.com verified review

Had booked a room with a balcony but that didn't happen. Lights in living room had 2 broken light bulbs, only 1 toilet roll. I was not told till check out that my deposit of £100 would not be returned for 5 working days and that is not really acceptable at this time
Laura
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 234几周前

Hotels.com verified review

The bedrooms where nice,but unfortunately was dirty, carpet dirty,lamps dirty,bathroom dirty,pillowcases dirty.
Armaan
icon-商务和休闲
商务和休闲
8.0
/10
评论于 235几周前

Expedia Group verified review

Good location, close to city centre and local amenities, with allocated car parking available at a surcharge. This was not made clear at the time of the booking.
Virginia
icon-双人入住
双人入住
2.0
/10
评论于 235几周前

Hotels.com verified review

After waiting an hour to check in my fiancé and I paid £30 for underground parking and then waited 30 minutes for the guard to open the gates. Nobody knew what was going on and the communication was horrendous. We were running late so just dumped our bags and left. We got back early hours of Sunday morning and fell into bed. We woke around lunchtime on Sunday, my fiancé got out of bed and he had a condom stuck to his leg!!! We were appalled and shocked! We pulled back the duvet to find loads of thick black hair in the bed and stains! We immediately rang reception, no one answered all day and there were no staff to help us! There was thick black hair on our towels and in the shower! We stripped the bed and had to sleep on the mattress for our second night, luckily we had our own towels! We left early on Monday morning, again we got stuck in the underground car park for 30 minutes as the security guard was on his phone down the street! We finally found someone to talk to and they were disgusted and very apologetic. I am currently trying to get my money and deposit back but I am prepared to go to environmental health and trading standards if I am not refunded!
阅读更多
Verified traveler
icon-朋友和家人 好友同行
朋友和家人 好友同行
4.0
/10
评论于 237几周前

Hotels.com verified review

Quite disappointed with this stay, the customer service started well a few weeks before our stay. However when I was told about the £15 parking per night underground of the apartment I asked if I could go ahead and pay. I heard nothing so just presumed I could sort it at the hotel. However when I arrived ahead of check out time I thought I’d be able to pay for the parking and leave the car there until it was time to check in. However I got quite a rude and unhelpful response rather than kindly advising I couldn’t park there until check in. Long story short when it was time to check in I was advised there was no parking available and had to find an alternative car park! It wasn’t a big deal as the car park we did find (Adelphi Street) was only £4 for all day!! However the point is the experience was affected because of the customer service.
阅读更多
Verified traveler
icon-商业
商业
2.0
/10
评论于 237几周前

Hotels.com verified review

Difficult to find entrance, I was given the first apartment and as soon as I stepped out of the lift the smell of weed was so strong even in the apartment!! Second one the neighbours were playing extremely loud drum and base with no consideration for anyone else. The third one was quiet but as soon as I went to close the blind I discovered that it was already broken. I definitely wouldn't stay here again. The entrance area was very grubby and it doesn't feel a very safe area to be in. If it hadn't been for arriving late after finishing work so late I would have gone somewhere else.
阅读更多
Gareth
icon-商业
商业
10.0
/10
评论于 244几周前

Hotels.com verified review

Apartment was great and exactly as described. It was a little difficult to initially find it as signage outside wasn't clear. Receptionist was friendly (although did go through every possible reason as to why I might be charged additional costs for damage!)
Ruby
icon-朋友和家人 好友同行
朋友和家人 好友同行
2.0
/10
评论于 245几周前

Hotels.com verified review

not good . Service was awful And they got the room wrong so one of us had to sleep On sofa .
Joyce
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 245几周前

Hotels.com verified review

The accommodation we booked through was not available, we asked and paid for a room to accomodate 2 adults and 1 child. On arriving at the reception we were told they could not provide that facility as they were already double booked. They could only provide an apartment with 1 double bed. This meant one of our party had to sleep on a settee with no bedding. This apartment was obviously designed for 2 people only. We were terribly upset about the situation expecially the child, spoiling what should have been a memorable visit. I would expect some reimbursement for the wrong accommodation which was provided.
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Andrew
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商业
8.0
/10
评论于 245几周前

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Great location nice apartment still bit off work in progress as new build Couldn't fathom the hot water but was OK overall
Mahmudun
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 246几周前

Hotels.com verified review

Accommodation was clean and nice… and staff were nice … on site parking was £15 per day.. however parking across the venue in a construction site was cheaper.. surrounding streets have 3hr free parking between 8-6pm… just make sure you keep moving the car after 3 hours …
Verified traveler
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双人入住
10.0
/10
评论于 247几周前

Hotels.com verified review

We stayed in one there balcony room really nice decor, good price also!
Mohammed
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 247几周前

Hotels.com verified review

Both toilet doors had locks missing, informed reception upon arrival and check out. Also the dish washer had not being checked or cleaned from previous guests staying disgusting! Carpet near the balcony door had a dirty mark on again informed reception. Our check out time on the email was 11:00am at 10:30am the manager knocked our room door and said you are late checking out i informed him and that the email says 11am, to which he replied, time has changed since August. I told him noone informed us not even at check in! The management seem like they haven't got a clue what they are doing running around like headless chickens! On our booking we were told our three bed apartment would have river views but we were given views of a makeshift Car park being used by contractors instead. It's a new build but the workmanship looks cheap and cheerful we cleaned the apartment ourself including wardrobes which were dusty spent two nights here we were planning to extend our stay but decided to check into a hotel in Manchester Central.
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Verified traveler
icon-商业
商业
10.0
/10
评论于 248几周前

Hotels.com verified review

Upon arriving at our stay we were greeted by a security guard, the hotel we were staying in was actually being used to film a TV series (the circle) the security guard actually said he keeps having to explain this as the hotel had not communicated this to it's guests, he said that we have been moved down the road into a similar stay. We continued our trip completely happy with the new location but it would have been nice to get this information before handans some details on where we had been moved to
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Steve
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 254几周前

Hotels.com verified review

The apartment i booked and stayed in was spotless. The corridoors however weren't clean at all. I also booked an apartment with a double bed and a twin bed for me and my 13 year old daughter. Upon arrival (around 6pm) we couldn't find reception, no signs st all. After we eventually found it and checked in around 1800 we went to our apartment and it was obvious there was only a double bed and a very small 2 seater sofa which wasn't a sofa bed. We went to reception and told the lady i had booked an apartment with a double and twin bed, she did something on her laptop and said someone would bring one to our apartment. We waited and waited until 1930 and still no bed and we needed to go out for food, so upon returning to reception and saying noone had brought us a bed yet, she huffed and said shed be back in 5 minutes. She returned with some bedding and walked out, so i presumed she wanted us to follow her. Upon arrival at our apartment she presumed the small sofa was a sofa bed and tried to convert it into a bed. I told i had already looked and tried to pull it out into a bed but it wasnt a sofa bed. She just stood there and offered no explanation, so i asked could someone get us one from another apartment and she said no they were all occupied. She again just stood there and offered no apology or aternative arrangement!! So i said we'll just have to make do with what we've got!! And she just left!!
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