格莫萨尔旅馆酒店

Clean room pet friendly

Beautiful grounds, plenty of parking and a clean, comfortable room. The member of staff who eventually appeared after ringing a bell at reception checked me in and was pleasant and helpful. Unfortunately, I wasn’t aware the hotel was also being used for emergency accommodation. Returning at around 10.15pm, I was approached by a man who was clearly under the influence. He asked for a cigarette, then questioned me about how long I was staying and what room I was in. He told me the council had placed him there. As a woman travelling alone, this made me feel very vulnerable. I went to reception to speak to someone but there were no staff anywhere on site that I could see. The rest of the night involved shouting, banging, people running around the hotel and a woman outside my room shouting on the phone for a long time. The following morning, reception was again unmanned and I simply left my key in the box.I completely understand the need for emergency accommodation, but I don’t believe this hotel is suitable for solo travellers, particularly when there are no staff available. It’s a shame because the hotel itself is lovely, but I wouldn’t stay again.

This an impotant historic property with fabulous grounds but has been upgraded to a clinical level. Very clean but no soul. Needs aome fwminine touches. Shelving, pictures, hooks etc. No retaurant facilities or breakfast. Basic but adequate

To be the fair this property is undergoing major renovations- and my experience takes this into account as well as the cheap price tag My arrival was quite late but I was greeted and checked in as one would expect. I was shown to my room and became quickly aware that it was very basic and smelled of stale cigarette smoke with tell tale burns in the carpet and fa butt hiding in the kettle.. I was too tired to make a fuss and battled through the night reasonable well until woken by the building site next door, then the window cleaners came and I hit the shower which was hot for 2 mins and then solid cold whatever I did. I dumped my key and ran for the potholed drive . Lesson learned.

Apart from my room which was warm and comfortable but lacked a bath towel, with only a shampoo and a very little round soap being provided, the whole place seemed sad and lonely. The Reception was poorly lit and signed, and was cold and damp; I appeared to be one of only two guests staying on the Saturday night and the guests in the room next to mine kept their television on until 5.15am and periodically seemed to drop something heavy on the floor. I was much later arriving back, after my orienteering run, than I had intended, as I got lost and spent some four hours finding the hotel again, meaning I only got to bed at just before 2am on Sunday morning, instead of around 11pm on Saturday. I appreciate that the guests coughing and having the TV on was not the fault of the hotelier but was the final straw. In the advert, on your booking form, the hotel was stated as having a restaurant. It was only when I arrived that I found this was not the case and no food was available, although I was told that I could have toast and cereal for breakfast, as long as I did not want it too early. In the event, I overslept and did not get up until 9am when I ate some more of the cold provisions I had had to stop and buy on my was back from the orienteering to the hotel. I am definitely not a happy bunny about all this and feel that the hotel provided misinformation about its facilities.

There was very little staff available on the night, there wasn’t an option for any drinks or a bar no restaurant. The room was cold, radiator took ages to warm up and windows didn’t shut properly. On the morning I left I was met by another member of staff who was clearly on something. I should of spent an extra £10 and stayed at a travel lodge.

The room was lovely and cosy. Reception staff welcoming will definitely stay again.

Great member of staff went above and beyond.

Nice room , great view, brilliant staff

Didn’t stay On arrival was told there was no bar and no food so cancelled and went elsewhere

We were expecting a lovely country house with spa in a quiet location. We were not told that there was a wedding taking place right under our unglazed windows, the spa being a hot tub outside and the reception being a man in a tracksuit who had to be called to attend to us. Completely unprofessional. So bad we turned and walked back out. Disgraceful

I booked a room in this property and was phoned an hour or 2 later to say it was double booked. I was then told that they had an annex down the road that I could stay in, I asked what it was like and they said it was comfortable so I drove to the lodge to be met at reception and was told to follow a guy to the annex, I was expecting to walk but then had to follow him in my car where he took me to the gateway crossroads in Cleckheaton which looked like a drug den it was disgusting, I asked him what it was and he said it was more like a HMO. Needless to say I refused to stay and ended up staying at somewhere much more expensive but nicer. I am extremely disappointed with the Gomersal lodge and found their treatment disgusting.

Why do i get two requests for a review ... place was dirty and rundown. No remote for the TV. Paper thin wall hence noisy neighbours ruined sleep. Offered another room that was not cleaned or still occupied .. it wasnt clear. neveer again. No one around the next day to relay this to.

when i arrived at the property, there was no staff in sight for around 20 minutes, then when someone came in they could not find room 6 key for over half an hour i was waiting in reception. when we eventually went to the room, we was made aware that the door would not lock as there was no key. therefore we felt unsafe to leave the room, or even sleep in it as door was unlocked all night. when i asked for an extra towel as there was only one provided for 2 people, i was told no, same with the milk after paying for bed and breakfast, i only asked for milk. privacy was terrible as my friend was stood in the room after showering only wearing a towel not even in anybody’s view, we looked out of the window to see multiple staff members trying to glance through our window which was very disturbing and uncomfortable as we are young women in our 20s. overall this hotel experience was the worst i’ve ever had, would not ever return.

When we arrived the room wasnt ready and there was linen and crockery on the check in desk.. totally in disarray! The room was ok, in their haste, they must have forgot to dust the bedside cabinets or clean the toilet and when i mentioned the toilet on going out, it still hadnt been cleaned when we arrived back later in the evening. There was no one to check us out and ended up just leaving the keys on the bar sink... There was a nice room overlooking the grounds and a marquee which looked nice. It could be a stunning venue but needs a lot of love and attention

Check in was easy Front desk girl VERY personable Nothing was a bother for her Hotel is a big old house Lovely location No food at all but close to eateries Has bar facilities Clean room Tea/coffee in rooms En-suite very snug but works Good value for money and would stay again if in area

The house keeper was really lovely and did a great job setting up my room which had not been sorted despite arranging early check in. The views are lovely around the grounds and I slept well in my room (number 2). It was spacious and comfortable. My only suggestion would be that as you guys don't do breakfast, I would give it a try. I think your guests would really appreciate it.

We found the room so small,it was very difficult to move around, we found the linen wasn't that clean and the bathroom hand basin was rusty,there was also a hole in the window and no heating in the room.

Room was really nice, bathroom a little on the small side but not a deal breaker. It was quite in the room even though there was a wedding on the grounds 🙂

Very disappointed he couldn’t really be bothered checking us in . Didn’t even tell us where we could get breakfast . We didn’t see anyone when we checked out .