剑桥杜文小酒馆酒店

很老舊的飯店，有冷氣非常好，有電梯，但還是需要扛來扛去。 這次住的房間裡面的燈是壞掉的，修了很多次也是弄不好，房間裡面床組都很乾淨，但是地毯沒有熱消毒清潔，所以有點味道。房間電話打reception 沒有通過，房間冰箱也不冰，備品有缺需要自己去reception 拿。 入住當天有一位印度籍男生工作人員很熱心，但也很辛苦，整個飯店人力不足，傍晚後只有他一個人，入住時我有說不需要打掃房間，但需要給我乾淨毛巾和茶包等等，但隔天清潔人員只跟我說他會請他同事幫我，就沒有下文了， 所以我沒有新的毛巾、沐浴乳洗髮精也不夠，toilet paper也是還好我自己還有準備，所以還夠。 我覺得是一家老闆需要多加油打理的老飯店，人力太少，設備、服務不完善，對於一個晚上225元英鎊的收費，又是小房間，連入住或是退房時離開飯店門都沒辦法有人可以幫忙搬行李，我覺得非常不值得。以後不會再來，也非常不推薦朋友們來。

I stayed in the hotel for one night only but the environment, cleanliness were perfect. We also signed up for the breakfast deal which was so tasteful in such reasonable price. It is a convenience location to access any spot of Cambridge.

My room was upgraded and it was large and stunning. Location was good. Unfortunately, I had been waken up by the noise from the traffic every morning due to poor sound proof

The room is clean and tidy, the staff are helpful

Interesting hotel as it was used to be a staff quarter of Cambridge. Prepared to walk as some of the room cannot be reached by lifts. We only stay for one night so we don't have heavy luggage. Staff are very friendly but not that helpful. Was told had reserved a table for dinner and we found the restaurant was closed. Food are tasteless of the restaurant in the hotel.

イギリスらしい趣のある閑静で高級感のある宿でした。

Stayed as a couple. Room was nice if a little pricey for what you get. The air con was struggling in the heatwave which was uncomfortable. There’s an underground wine vault which was cool though and really nice.

Excellent location, easy walk to the city center. Really nice room, great breakfast.

Nice rooms, locations and staff. However with the AC broken and temperature of room stuck at 27 degrees, far too hot to sleep in. The manager was empathetic but no real offer to rectify the situation despite follow ups.

As always, the staff were courteous and helpful, the room was immaculate, great shower, comfortable bed. They don’t advertise well that they have a bar, but I thoroughly recommend it as well as the bistro.

Great location on Road where main sights, lovely library room to relax in, outside space to sit and have a drink, very comfortable bed with good choice of tea and coffee. We parked on park and ride outside centre, should have used the parking at nearby hotel with onsite charging , would have been easier.

Such a lovely hotel with lots of history, 8 minute walk to the town. Beautiful decor and extremely friendly and helpful staff from the reception staff to the bar staff. They upgraded our room for free due to a celebration booking and could not have been more lovely. Thank you!

Staff were very helpful and friendly. However we had several issues with our 4 night stay - the aircon in the first room we were given wasn’t working on the hottest May Day on record. We were moved to another room, but told it was only free for 2 nights. On the second day we asked again and they found us a good room for the remaining 3 nights. The other issue was the bar, which often had nobody serving for long periods, which meant we and others had to go and find someone to serve several times. The bar closed without warning at 10.30 on Friday night, they left no sign to say it was closed, so others came in and waited without knowing. We’ve stayed a few times before, it’s handy for the town, though the parking outside is expensive and quite restricted. We’ll probably consider other hotels in future

We recently had a short 2 night stay and were blown away with the service we received. We booked the deluxe room which was lovely, very quirky retaining some of the features of what appears to be a very old building. We stayed during the heatwave in May and unfortunately had a small issue with the air conditioning which was no doubt working very hard to supply cold air to all rooms.. This was quickly resolved and we were more than satisfied with the response of the staff and in particular Deputy Manager Karolina who was lovely. She went above and beyond in ensuring that we had a lovely stay.. A big shout out to Karolina who is a credit to the Hotel and who showed how customer service should be done..Always service with a smile and very attentive.. Thank you for making our stay so special and one we will remember. The bar was also very quirky in what appeared to be in a cellar, it was lovely with some excellent cocktails.. Breakfast was also lovely.. not your normal full English.. not too much but really good quality. Overall we loved the hotel and our time in Cambridge..

Nice team, great location. Getting little dated but nice culture. Breakfast is a little pricey for not a lot.

A very comfortable hotel, conveniently located

Stayed on a Sunday evening, booked a suite with breakfast. The room was more a large room than a traditional suite. The hotel and room was clean but felt like tired. Attempted to go to the bar which is in the basement, it was unattended so ended up leaving and going to a bar down the road. Overall stay was okay, no issues but would not come back.

Lovely place to stay

Breakfast choices really good Dinner lovely Staff great

We had difficulty in regulating the temperature in our room as this can be controlled only by making a request to reception. It would be preferable if guests were able to regulate the temperature from their own room.