卡尔马索尔福德苑酒店

Communications before our stay were excellent. A very warm welcome awaited us us in a cold wet day. Check in was an easy process and everything was explained thoroughly. A really interesting hotel in a very historic building. Room was spacious and clean with an enormous bed. Good facilities in the room with a well stocked mini bar. Flowers ordered for arrival were fresh and vibrant in colour. Complementary cheese and wine were served in the covered courtyard. Very generous servings and a warm welcome from the staff. Dinner in the Tempest restaurant was great. Food was vey well presented and ideally portioned. Breakfast has many choices and again food is plentiful. Check out was swift and efficient. We will stay here again when in the Cotswolds

For the quality of the hotel we felt very let down by the catering. Not good choices on the menu and the quality of the food was not up to standard. I did have to send my meal back. However the room was very comfortable and spacious.

Stayed overnite while attending a concert at Ragley hall. The hotel we’re hosting a wedding and unfortunately there was very little space to sit and relax during the day and on our return the bar had closed at 10.30 and we were told to head to the wedding bar if we wanted a drink, don’t think the bride and groom would have been too chuffed . As a guest would have been nice to have felt a little more hospitality, don’t think the hotel should be renting rooms out when a wedding is on.

Lovely stay at this hotel.. excellent food... stayed in the stable block .. ok for one night a little cramped …no air con but very clean and a comfortable bed..would definitely stay again …in a different room if staying more than one night.

Guest care was at the front of their concerns. Responded appropriately and quickly to my wife’s breathing problems in the extreme heatwave. With temperatures in the high 30C our room in the original building was too hot and airless.Would return but probably not in the main building. But Praise to all the staff for making our anniversary special.

Very lovely and relaxing stay looking forward to staying again

Fantastic stay. Beautiful place.

It was such a pleasant time! The staff was wonderfully responsive and helpful. The food was delicious and the setting beautiful. I will visit again!

My small room was very cold despite have all three large radiators running at burning hot. The bathroom was also is disrepair. Wouldn’t stay again.

The hotel was a cosy period property, airy with windows that looked out on a park.

Really nice comfortable hotel. Excellent service from reception staff. Definitely recommend.

Great value, place was clean and team was friendly. Needs a refurb but nothing to stop a comfortable stay. Good value for what you get.

The hotel has lots of character and the rooms are comfortable but the cleaning of the outside areas leaves a lot to be desired. There are cigarette ends all over the floor in many areas. The food is good, if a little pricey and the service is good but there was no real ale available.

Firstly the staff were exceptional, could not do enough to help. The food was also excellent. Unfortunately the property is in desperate need of an overhaul. Cleanliness of the rooms is from our room point of view very poor indeed. We, due to a mix up with Expedia and the Hotel booking, ended up having the Bridal Suite. We must say if this had been our Bridal Suite we would have been asking for our money back! All this said the bed and linen was more than adequate for our 2 night stay. It says on the front door they are a 3 star hotel and i feel this is a true representation of their current status. This hotel has the ability to be a much better place to stay. We were a little disappointed but the staff and the food prevented us from making any complaint. We would consider staying here again but i am sure there are better hotels of a similar rating in the area we would check our first.

Myself and my partner stayed for one night we had the four poster bed which was very comfortable. The bathroom was very spacious and clean. We also opted for breakfast when booking our stay which was lovely highly recommend it. All members of staff were very helpful and friendly especially reception. If I have any criticism it would be no toilet brush in the bathroom.

Lovely place to stay just outside the Cotswolds, will be back.

Liked the old timbered sections.pleasant hotel,grand !

The hotel was really tired with wallpaper peeling off the walls. Our bedroom was dusty with cobwebs on the wall lights. Mould and peeling paint in the bathroom. The chef cooked us eggs benedict - the bread was not toasted and the eggs were hard. This hotel needs loads of money to be spent to bring it up to standard. Very poor

Great hotel quiet and comfortable - WiFi was very poor though

The staff were very helpful, and when I asked about the history of the hotel the receptionist took the time to get me a print out of the history of the building. They happily moved me to a room that they believed to be haunted. Beautiful hotel in a lovely part of the country. Thanks for all of your efforts to ensure that our stay with you was most pleasant.