柠檬园酒店

Nice

The hotel is in a great location near the front.. Our room was small , but reflected the price we paid , , so very happy with it. we had a. Lovely full English breakfast on our first morning , could not fault it at all . We were made to feel welcome by the Hostess, No negatives to report . We will be back 👌

Quiet and close to the beach

Staff were unbelievably good.

Pros - friendly welcome, quick check in, parking available, comfy bed Cons - room needs some small amounts of tlc

Host most helpful when I asked for my luggage to be stored a few hours beyond checkout time.

We turned up to check in at around 2.30pm (3.00pm check in) and there was nobody there (reception apparently supposed to have manned from 9am-9pm). There was a side door open but when we went inside, walked through the whole ground floor and upstairs, still nobody around. Waited for over a hour, called two emergency numbers, found at the front door, multiple times…no answer. Expedia couldn’t get hold of anyone either so offered us credit to book into another hotel nearby which was appreciated. Apart from the inconvenience to us, who leaves their property completely empty (but essentially accessible to any passer by) and isn’t contactable?!?

The Margaret Suite (room 8) double room was really good. Four poster bed and a fridge in the room. It’s the first floor bay window at the front of the building so you can see the sea. Apart from arrival, I didn’t see staff again. The room was clean and the room was quiet. The Expedia booking confirmation from the hotel starts with “Unfortunately…” and goes on about what you can and can’t do and their right to change the price. It’s not very welcoming so I’d recommend changing that.

Think 1960s guest house at the seaside. Cosmetically pleasing. Bed soft and clean but tidy looking behind the initial glance. Worn out, damp/smoke residue where it has soaked in walls over the years. Lots of chips in furniture. Plasterboard smashed in annex and falling off wall Two in a room one packet of biscuits. When we went to switch TV on layers of dust behind it. Grout coming away and missing in shower. Towels thin and harsh. Wish we had chosen a premier inn for night same cost better quality. No staff on at night. Floors thin , walls thinner hear very noise woken at 6:15 by people leaving.

Clean, comfortable room - excellent location. Zed is a great host- warm, welcoming and invested in her guests experience. Breakfast good and copious portions. Wouldn't hesitate to go back

Staff so polite and friendly and all rooms spotless , Breakfast was excellent ! And was given a free upgrade on room . Rooms so cosy and tea coffee facilities with kettle and fridge in room . Fantastic value for the area it is in and would thoroughly recommend this hotel .

Easy check-in. Lovely room with 4-poster bed. Warm and cosy. Incredible value. Friendly. Would definitely stay again if heading to Sunderland

Clean room . Welcoming staff .

Friendly clean b and b

Good location for what we wanted, clean, warm and comfortable. Can’t complain for what was paid

Clean room with adequate facilities. Great location near the sea. Very good value. Would stay again.

Clean room,comfy bed and pillows, very hot in the room but nice ,did turn the radiator down a bit, lady on check in very helpful.

Good clean room well decorated and very warm

Lovey clean and spacious room with a very comfortable 4poster bed, plus a sea view.

Apart from an extremely comfortable bed there wasn't anything else that I can rave about. Stood at the door waiting to enter. Reception looked like someone's 1980's house. I didn't really get a great feel for security. My bank details were asked for, which I'm still uncomfortable about and another guest seemed to think that asking me for milk whilst I was exiting the property with my bag, seemed reasonable. I won't stay over again. I am still flummoxed as to their rating.