黑天鹅酒店

Oke

All staff outstanding, very welcoming and went out of their way to assist if required. In my room, shower leaked from supply pipe (easy fix?) Loo seat 'Odd' shaped and wiggled!! (another easy fix) Steep steps up to the rear car park, not ideal for people with walking issues I wish they offered breakfast, although there is a shop about 20 yards away that does some excellent pastries. (Got to experience the sausage rolls!!!) Overall, yes I would go again.

Slightly off the beaten track made this a great place to unwind after my 3 hour drive down to Cornwall. Friendly staff, enough people in the bar to create a hubbub without it being noisy, good food and an inviting and comfortable bedroom meant if I'm down that way again I'll try and book in!

The room was very clean and had been newly refurbished. We were a bit concerned that there were no contact details about what do in an emergency with no-one living on the premises. We only realised this on the last morning so couldn’t mention it to staff. I would normally speak to someone directly rather than on a public forum

great location, really nice pub. Friendly staff, clean rooms. Had a small confusion with a new bar staff member on arrival, however the manager sorted things out very quickly later on his return. Very happy with my stay, can recommend to anyone.

We arrived late due to traffic and they kindly went out of their way to accommodate us !! Great food and service !!

we are certainly not ones to moan or complain but we stayed in 3 properties on our trip to cornwall,unfortunatly the black swan was not how it looked on the photo,very run down room,very basic for the money,No breakfast,no one there in the morning other than the cleaner.will not be going back,not worth the money at all

when we booked in may bed and breakfast when we arrived we were not expected the hotel changed hands in july and do not do b & b they only do bed but they supplied brackfast bag

Il posto, ovvero il villaggio di GWEEK , é tranquillo e molto , e per chi ha bisogno di tranquillità, pur essendo vicino ad impianti attrattive, é l'ideale Ma la cosa che , almeno per me, lo ha reso unico, é stato l'incontro , presso il Pub , sala ristorante dello stesso hotel , con abitanti inglesi del posto( spesso sono Londinesi buche hanno una seconda casa qui, o sono andati via da Londra). Persone con cui poter parlare , scherzare. Persino io ragazzo del pub é stato simpaticissimo, come anche il cuoco , credi anche responsabile. Quest'ultima , una persona interessante per mentalità, esperienze di vita. Io consiglio il BLACK SWAN, poi il fatto di interagire con le persone del posto , o semplicemente con avventori, dipende molto anche da ognuno di voi

An old pub with stairs, no lift of course, but very good

Lilly was brilliant. Place was clean. Original room not ready for us 2 1/2 hours after check in time. The room we were given, toilet seat didn’t fit toilet & it was loose. Had to ask for additional tea bags and room bin to be emptied. I’d suggest if your not going to service the room that’s fine, but at least put enough tea bags and milk to have a cuppa every morning your there and a bin big enough for the stay. Had one meal there mine was ok and my wife’s was sent back - personally I’d give eating there a miss.

Staff members are friendly, room is clean

The owners had just taken over. Breakfast was not available although we got a continental left outside the rooms for 2 of the 4 nights. Some of the lights were not working and televisions were installed after we arrived.

Staff were lovely, but I think we were a surprise and the pub had recently been taken over. Sadly no breakfast but the staff went out and bought us something to eat in our room

Very friendly pub food was excellent all other people comments saying food was bad new chef excellent rooms were extremely clean staff were friendly I'd advise anyone to go and stay here or try their food I will definitely be going back

The electrics (lighting) didn't work in the shower room so they moved me to a room that hadn't been cleaned, everything was used and not cleaned including carpet, shower, no towels, so I took the ones from the first room. Staff were dismissive about it all. The only thing done was changing the pillows. Then they left to attend to a party downstairs. I felt as if I was an inconvenience to them, including the handyman who couldn't fix the lights. I was the only guest there for the night. The next morning I went downstairs to leave asap, there was no one there to see me off too.

Lovely spot with the gweek creek 2 min walk lovely views fantastic bed and good shower plenty of water pressure can be a bit noisy early on but super quite bedtime will stop again

Room was really comfortable, staff were lovely

Very nice bed for 1 night, but the room wasn't absolutely clean especially the toilet. There was a used towel on the towel rack and clean towels on the bed when I arrived. I had to ask for milk and for staff to turn the heating on from downstairs. Pizza was good and staff were friendly.

Sadly not the same as when previous owners were there. When we arrived they didn't know we were coming, even though I'd booked weeks beforehand, so we had to wait for the room to be prepared. UHT milk in the room were 4 months out of date. They advertise the bar as being open til 11.30 but they kicked us out at 9.30 because it was quiet, even though we were still having drinks. There was also nobody there to check us out, we were told just to leave the key in the door. I say this with kindness because they seem like nice people, but the hospitality just isn't there. It's clear that they prioritise the locals, but for £125 a night for a room, there should be a bit more service. On the bright side, the room was clean , the bed was comfy, and the breakfast and pizzas were delicious!