大衣与熊 - 一家Heartwood旅馆

I’d definitely stay again. A really, really nice room (I got “Fancy”), clean, big bathroom and super comfy bed. The staff are v helpful, welcoming and friendly. The whole vibe is great - plus great amenities … can’t fault it. Highly recommend!

If there was a problem they resolved the problem

Great room, clean, had everything we needed. Lovely staff, delicious breakfast and great location.

Very nice hotel in a good location! The small touches were really appreciated, too! Thank you for the welcome card with the chocolate and treats!

Very nice and picturesque hotel with fantastic restaurants and standard!!

I stay away around 200 nights a year and this place is ok. Comfy bed Nice properly, but the staff are just woefully inept at hosting, I wasn’t offered an evening meal or breakfast. The bar staff are quite possibly the least friendly robots one can imagine. Then there is the traffic outside the rooms, staying on the ground floor close to bins, the bottle emptying goes on until 11pm and then the bin truck arrives 6 hours later in the early hours for recycling.. then you have to deal with the cleaners and general access from around 6:30/7 you just can’t sleep in the place, it’s too noisy.. it’s clean and a nice place - but is lacks everything else that makes a pleasant stay… and a good nights sleep, forget it, downstairs anyway…

I had a fantastic room, the staff were very hospitable and the food was really good. The restaurant had more of a pub vibe than restaurant but other than that would highly recommend

Room is immaculate.Nice ala carte breakfast,freah and all from scratch.staff is very helpful and polite.We had a lovely time here.

Fabulous room, clean and super comfortable. Bar was great and the food in the restaurant excellent.

Nice venue, good vibe. Excellent food

Well appointed rooms and really well designed with some nice personal touches on arrival. Close to shops and restaurants. Parking at rear. Highly recommend would stay again

Lovely boutique hotel with good dining. Helpful and friendly staff . Rooms well appointed and nice personal touches. In room coffee is quality brand and welcome gift topped it off!!!. Go there, it’s really worth it.

Stayed at the location for a trip to Newbury Races (Cost approx £10 in a taxi). Very good location with bonus of on site parking. Excellent bar and food choices. Easy walking distance to local pubs and restaurants. Would thoroughly recommend.

Loved it. Warm night.

Lovely hotel right in downtown Newbury and close to the train.

Stayed at the Coat & Bear while visiting Highclere Castle. I had a room with 2 beds and it was very spacious. The staff was very nice and the food at the pub was delicious. The town of Newbury is very nice and walkable and the hotel is only about a 10-15 min walk to the Newbury train station. I would definitely stay here again.

Very welcoming when we arrived. Flowers put into our room I had delivered along with some treats from hotel for our anniversary. Our evening meal was the best we had for awhile. No faults throughout our whole weekend

The look and the style of the room was great.

Good and modern hotel but the staff is not helpful. No one at the front desk at any time. Restaurant is ok.

Gemütliches Hotel, schönes und funktionales Zimmer (Bett für unseren Geschmack etwas zu weich), perfekt funktionierende Klimaanlage, leckeres à la carte Frühstück, toller Pub mit wunderschöner Bar. Das Hotel liegt im Zentrum von Newbury. Eigener kostenfreier Parkplatz auf der Rückseite.